Applesauce moderators....

[r_dheeraj1230 2]

 

Stop your finger to write like this :evil: :evil: :twisted: :twisted:

[Tommy60 406]

Forum moderators are not tech support.

 

What else are they supposed to say?

[r_dheeraj1230 2]

Forum moderators are not tech support.

 

What else are they supposed to say?

 

If moderators can't solve any problem for players then batter to don't write like this. :evil:

[AloiXThailandi 8]

+999 Dheeraj....

[r_dheeraj1230 2]

Forum moderators are not tech support.

 

What else are they supposed to say?

 

If moderators can't solve any problem for players then batter to don't write like this. :evil:

 

Because tanki can't reply any massage by mail id.It's happened to me.

[AloiXThailandi 8]

Yes, That is very true. Tanki takes around 15 to 20 days replying a mail...

Also happens to me :evil:

Need to Fix up quicktym

[Tommy60 406]

It is not in the moderators' POWER to fix things like blocked and reset accounts. They cannot do anything about it. Only tech support can solve those problems, and they receive hundreds of messages every day.

[HaCoOr 0]

i'm looking to your posts alot dheeraj and i know you have big problems with tanki and unfair happend to you ,, moder showed us mistakes u made last year ,, of course fail mistakes when u write speed in keyboard u will get banned flood ,, when u write : ready 1 ,2,3 banned for flood and then get fined for nothing that's what moder showed us :) ,,, tanki isn't replay :) ,, always see this and if u want reply write them in russian of course they will response becuz u russian :) ,, and as i said before material game ,, BUY,, they will response and never get fined ,, don't buy ok ,, leaving u play 1 year and give u banned for flood banned or no reason and say play fair :) .. fail right :)??

[r_dheeraj1230 2]

It is not in the moderators' POWER to fix things like blocked and reset accounts. They cannot do anything about it. Only tech support can solve those problems' date=' and they receive hundreds of messages every day.[/quote']

 

Read up...what i said you :!:

 

Don't agree to injustice.When it will happens to you, then you will understand.

[r_AdvocatusDiaboli0 861]

So you want an in-depth answer? I'll give you one.

 

The best a moderator can do is deal with bans. And even then, there's a 99.99999% chance a moderator cannot help you if you are already banned.

 

• Chat Moderators only have the power to ban someone from the chat and forum upto a month.

• Forum Moderators only have the power to delete/edit/move/sticky/etc forum threads and messages.

• Chat Administrators have the power to do all above including ban permanently.

• Consultants have the power to ban up to 5 minutes and warn.

 

Now none of them can help you with blocked accounts, nor can they block someone. To do that, You need to contact Tech Support. In order to contact tech support you need to write an email to them, which opens a "ticket", that ticket then waits through a queue, once a tech support reads it he takes action. Remember the more useless mails you send that only say "Answer my previous message" will delay the queue for everyone that sent a mail. There are human beings reading them, not robots that do what you want.

 

Now where in that do you see "Moderators" doing anything?

Tech support rarely has the time to deal with threads in the complaints section, that is why moderators are here, We deal with the ones that we can and guide the rest to Tech Support.

 

• If you have been blocked, fined, your account has been stolen or if anything has happened to your account, Contact help@tankionline.com even if you were banned and you want to know "why?"

• If you have a complaint against a moderator, contact help@tankionline.com

• If you want to report someone, Contact a Moderator.

 

Why doesn't tech support answer to me?

Well I honestly disagree with that. They usually answer me within the first few hours. You need to know that not just tech support, even moderators get hundreds of private messages per day. Now great wall of texts will not be read because then there will be less time to deal with the rest of the messages. What can you do to make sure tech support reads it?

 

• Keep it short, that's simple.

• Keep it simple.

• Don't over-exaggerate your problem.

• Make sure your text doesn't use "short" terms like "i lost my account cuzz friend hacked it and he wanted to play it 2"

• Don't use abbreviations for bigger words if you can help it

 

Then there are certain rules, If you're going to insult the guy reading your message by saying things like "You guys never reply to my messages" just when you begin your mail, chances are they won't be able to help you. Don't insult them, stay professional, keep it simple, and you WILL get an answer. Even if the answer is "We are unable to help you with your problem"

 

 

EDIT: A good example is this post, I could easily have made it a wall of text but as you can see, it is not.

[AloiXThailandi 8]

Well I honestly disagree with that. They usually answer me within the first few hours.

They answer you quickly because you are a Mod....But in this case, we are just players. Hope you understand that... :?

[r_AdvocatusDiaboli0 861]

They answer you quickly because you are a Mod....But in this case' date=' we are just players. Hope you understand that... :? [/quote']

It's not like they have my email address on a high priority list. I use multiple emails.

 

Also, I don't think I'll have to write them an email if I want help with my account. I only write them for other reasons.

[r_dheeraj1230 2]

I only write them for other reasons.

 

Because you are theories applesauce moderators.They can't do with you anything.

[r_AdvocatusDiaboli0 861]

Because you are theories applesauce moderators.They can't do with you anything.

 

You're a genius!

 

[AloiXThailandi 8]

LoL @GIF.... :lol:

[CONTROOL2 6]

http://i.imgur.com/drHWu.gif

 

I will add that owl to my album :lol:

[The_Ice_Dragon 22]

They answer you quickly because you are a Mod....But in this case' date=' we are just players. Hope you understand that... :? [/quote']

It's not like they have my email address on a high priority list. I use multiple emails.

 

Also, I don't think I'll have to write them an email if I want help with my account. I only write them for other reasons.

They answer me in a few hours or a day when I email them..

[joeaga2 3]

i think wat bossman dheraaj here is tryna say is that the mods be more polite while stating " we can't help you.........." like something like Hi, we are sorry to tell you that we can't help you about your problem............so yeah, i think thats what the whole topic is all about.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

P.S: seriously. i agree with dheeraj the way some of the mods reply to us with problems..it baffles me how they ever became mods.

 

 

 

 

 

 

THANKS

[r_dheeraj1230 2]

koolwalki

 

Think for a moment out of tank i.If not,then go ahead and kiss tanki admins **** for crystal & supplies.

[r_Mister-G0 3]

he is right koolwalky with all respect your a fool man )) ban me that what you can do but it dont change who you are..

im sick of this.

[r_AdvocatusDiaboli0 861]

^^ They mad

 

EDIT: So I win an argument with a huge post and you call me a fool... well played sir, well played.

[The_Ice_Dragon 22]

Hehe, I know the feeling. I lose arguments a lot. ^_^

[r_Mister-G0 3]

^^ They mad

 

EDIT: So I win an argument with a huge post and you call me a fool... well played sir, well played.

 

you think everthing is a game leave pc refresh your mind live your life, your head is full with nonesense thats why i call you a fool ..

[r_AdvocatusDiaboli0 861]

you think everthing is a game leave pc refresh your mind live your life' date=' your head is full with nonesense thats why i call you a fool ..[/quote']

 

You don't make any sense!™

[r_Mister-G0 3]

you think everthing is a game leave pc refresh your mind live your life' date=' your head is full with nonesense thats why i call you a fool ..[/quote']

 

You don't make any sense!™

so i win an argument and you tell me that i make no sense, well played sir well played.