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Glitch/ Lag right at the end of battle-no crystals- ?(coincidence)?H


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Hello busy Tankionline staff. I know that you guys are extremely busy with the rebalance. And all the bugs. But theres got to be something that can be done about the game freezing/glitching/lagging at the end of the battle and you don't get the crystals that you have so diligently worked to earn. I'm sure that you know exactly what i'm referring to and how frustrating it is. (i just assume that evrybody on staff is a Tanki gamer) Is there currently a way to be awarded the crystals you earned but not received ? Thank you, Bkrog73

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You can file a claim for return of crystals if:

 

1. Disconnect from battle happened due to “Tanki Online” fault

 

2. Crystals were not added to your garage even after server restart

 

3. you have a screenshot with all players in the battle.

 

4. battle fund was over 200 crystals

 

 

If you have all of the following you can file a claim with help@tankionline.com and your crystals will be returned to you.

 

I hope this will help you get the crystals you lost in the battle.

 

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