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Hello! Greetings from the Help Desk of the Tanki Online game. We have received your message. We have created a ticket #116442 in our system on the basis of your query. The Help Desk team works 24 hours a day processing tickets strictly as they arrive, without selecting or rejecting "unfavorable" ones. At the moment, there is a queue of 78 tickets. Queries on the queue at the time the letter was received: 78. Please do not write about this issue again, since all of your messages will be merged together, and the ticket will be moved to the end of queue automatically. If you are dissatisfied with the Help Desk service, you may also complain to sprt@tankionline.com. Thank you for being with us!

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Well, if you just read it carefully...you will understand it.But if you can't, here's the translation:

Every time you send an email to help@.., you create a 'ticket'.Everyone that sends an email creates such a ticket for himself.The Tech Support processes tickets strictly as they arrive, without selecting or rejecting "unfavorable" ones.When your turn comes, they will open your ticket (letter), will read it and try to help you.They told you At the moment, there is a queue of 78 tickets. - it means when they go through those 78 emails, your turn will come.So, be patient.

 

+, don't create new topics for asking questions - ask questions here.

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