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Level up System BUG


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BUG

LOST CRYSTALS

 

few minutes ago, I spent some crytals to get some exp points, this action spent my crystal , then I reloaded the page to see my new Rating. and oO zzzz

 

I lost my crystals and I am with same Rating and same ranking and with same previews points.

 

waiting my crystals back or my bought experience points.

 

thank you

 

Luck I have images when refunded showing my ranking and crystals.

I sent to help@tankionline.com

Edited by CABLEl

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omg what problem with this suport of tanki online ??

Is it a program that control it ??

I explained all and sent 2 images and they can´t understand.

 

check the message that I got :

"

> Hello!

>

> Please, tell us your nickname in the game.

>

> Also we need to know all the following:

>

> a. when did you notice that item is missing?

>

> b. under what circumstances your crystals have dissapeared?

>

> c. have you notice any items in the Garage you have never bought?

>

> Please note that the refund of crystals is not supported by the rules of the game.

>

> --

> Technical support specialist

> Tanki Online Support Team

 

"

zzz

by my email they could see my nick name and others questions b and c , they could see the answers if they read my first message that It opened the ticket.

 

:unsure:

this way I am seeing that I will lose these 30k+ crystals zzzzz

 

and my opinion , they should remove this 'level up system.'

After refund day , I didn´t buy nothing, waiting discount new year.

If I lose these crystals ( bug ) , I quit this game , ok??

It is not a bluff

Edited by CABLEl

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wait for the server sync, it takes a day to register your rank on all server.

 

man servers restarted and same thing here.

same points exp and same crystals.

 

they say that support know all about our accounts but they can´t see that I had 606,531 points and I used level up system to get until 940,531 points and after I used botton F5 to reload the page and then I saw me back to 606,531 points and I lost a lot of CRYSTALS ! ! ! ! ! !!

Edited by CABLEl

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hahaha is a joke ??

 

do you want see all answers of them ??

 

they are crazy or very drunk with vodka.

 

now they think I am reclaim of my refund of crystal .

BUT MY PROBLEM IS I USED 'LEVEL UP ' , I LOST CRYSTAL AND I DID NOT GET ANY EXPERIENCE POINTS.

 

 

 

 

WHY people CAN´T understand a SIMPLE question !!!!!!!!!!!!!!!!!!!!!!!!!!

I LOST 33,400 CRYSTALS !

can everybody understand now ??

 

any adm , moderator or suport here for it ??

Edited by CABLEl

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Patience. Your xp will most likely go back to how much you bought after a while, especially after a server restart. If that time passes and it is still not back, email help@tankionline.com about your problem.

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Patience. Your xp will most likely go back to how much you bought after a while, especially after a server restart. If that time passes and it is still not back, email help@tankionline.com about your problem.

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