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'Level up ' FAIL Losing crystals


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hello

I used botton 'level up ' .

 

I spent some crytals to get some exp points, this action spent my crystal , then I reloaded the page to see my new Rating. and oO zzzz

 

I lost my crystals and I am with same Rating and same ranking and with same previews points.

 

waiting my crystals back or my bought experience points.

 

thank you

 

Luck I have images when refunded showing my ranking and crystals.

I sent to help@tankionline.com

But I think they don´t know english very well

5 messages and now they think that I was reclaiming about my refund of crystals.

Refund is OK.

I just spent 33,400 crystals using '' level up '' I did not get experience points.

my problem is : I lost crystals using 'level up ' and I have the same points.

 

I had 606,531 points , used 33,400 crytals to get 940,531 points. Then I reloaded the page and I saw me back to 606,531 points and less 33,400 crystals.

I sent problem to help@tankionline.com 2 days ago and I have the same problem.

After I used level up to get 1000 experience points.

now I have 607,531 points.

BUT I don´t have my crystals

please help.

fix it

 

thank you

 

http://en.tankiforum...howtopic=165396

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