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Bye bye ! Tanki Online. STOLEN PLAYER !


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22 days ago... on event 30% discount new year,

I used botton 'level up ' .

I had 606,531 points ( Brigadier )

I used 33,400 crystals to be General ( 940,531 points )

 

I spent the crytals to get experience points; this action spent my crystals , then I reloaded ( F5) the page to see my new Rating.

 

I lost my crystals and I am with same Rating and same ranking and with same experience points. (606,531)

TANKI ONLINE STOLE ME

help@tankionline.com can´t help me . They asked me for my nick ( CABLEl) , email ( cableknight1@hotmail.com ) , IP , when it happened. I send ALL INFORMATIONS . ALL . BUT they can´t understand. they say that know all about our account.

check images.

But they can´t understand a simple information.

with refund I got 123040 crystals + 16920 ( my crystals ) = TOTAL 139960.

I used 6900 crystals to be Brigadier ( 606531 points)

Then I waited the event discount new year to buy more experience and items.

I bought only experience points 33,400 crystals and reloaded the page and BUG .

I had not items

So it is EASY to see a fault of crystals because I have same experience points and NO items. NO paints. no new suppliers.

Well waiting for the SLOW support I bought a mamoth M2 , ricochet M2 , smoky M1 and some cheap paints and some suppliers ( double power , armor ... ) before event 30% discount finishes.

They can check my account and see simple information. Everyone can see that my account lost 33,400 crystals.

They stolen me.

Fix my problem or I NEVER will play tank online again and NEVER I will PAY ( donate ) again.

check my email and paypal email and you will see : no more money of this player.

 

check the last message of this expert support :

01/19/2013 Tanki Online Support (help@tankionline.com)

"

Hello

We studied the problem and had a thoroughly checked it. The information about that some crystals disappeared from your account has not been confirmed.

 

Good luck in your battles!

 

--

Technical support specialist

Tanki Online Support Team

"

 

 

tankrefund.jpg

 

 

 

tankfail.jpg

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then second screen shot is next minute after I bought experience points and reloaded the page.

33400 crystals is a lot of crystals. It´s not fair.

They know that I have the reason but they just don´t matter.

They CAN check easily.

They know crystals that I had when refund and they know what I have.

So where are 33400 crystals???

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Sorry, we cannot help you here, send an email to help@tankionline.com telling them about your problem and they will assist you as soon as they can.

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