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STOLE ACCOUNT!


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Hi all I had account with name Mitko-bg but somebody stole it from me! Can you help me all?

 

Sorry, we here cannot help you, please email help@tankionline.com and they will assist you further on the accounts, as long as you tell them everything.

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Hello!

 

In this topic i will explain to you what you should do if your account was stolen or hacked.

 

First of all, make sure that you can't enter the game with your normal data.

 

Secondly, send a message to help@tankionline.com

In the message clearly describe your problem in details, it will help the specialists to solve the problem much quicker.

 

The message should contain:

1. The nickname of the lost account

2. If you bought crystals for real money (dates and methods)

3. Are you someone's referreal? (Nickname)

4. The first mail the account was registered in

5. If you got any serious ban from the chat or any other punishment

6. Date of the loss

7. Where do you play from? (Country and region)

8. What were the last purchases in your garage?

 

 

Do not create topics like "HACKED ACCOUNT! HELP!!" in the Forum.

 

Once you sent your mail to the specialists, you will receive another email telling you the number of your ticket. Please wait until all the cases before you are solved.

 

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