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Disconnected from battle for foul play?!


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I am reporting person who put this stupid"anti-cheat"software in use and damaged me for many crystals when I got banned for"foul play"just before end of battle and was supposed to get a lot of crystals regardless of my fair play.I want a decent refund and removing that software from Tanki online.Maybe removing that person from Tanki online since it is a threat to Tanki online community.If I do not get a refund and if software does not get removed,I am out of this circus forever and suggest everyone to do so.I am very mad now.

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They do...Understand that you aren't the only one with a problem, so you will have to wait till they reach your letter.

And, how do you expect me to give you a refund? I don't work for Tanki, I'm not in their offices, I'm a volunteer. So I can't do anything about crystals.

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When did you send the email?Don't expect a response at the same hour...

The anti-cheat system is not bad at all, I mean, it's bad that some innocent people still have problems with it, the Devs are still searching for a solution. That system is needed for detecting hackers.

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When you send an email to help@tankionline.com make sure you check your spam folder of your email. Sometimes the email is sent there as you do not have them as a contact. You will receive an email stating they have received your email and inform you of how many tickets are ahead of you. If you do not receive an email like this, you might want to check to make sure you have addressed it correctly to them and not made a mistake in their email address. Please use the link that FederalBureauFBI posted of how to recover lost crystals. You will need to show the proof of the loss to them. Good luck to you.

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