51 days and NO solution. tankonline support what you doing ? do you say PATIENCE ? 51 days ! It´s a easy problem to solve.

[CABLEl 2]

THEY JUST TELL ME:

Wait 1 to 30 days but nothing happen.

 

 

check my ticket with ALL informations and images.

ticket # 137013

 

Friend ,

 

( 31 december 2012 )... on event 30% discount new year,

I used botton 'level up ' .

I had 606,531 points ( Brigadier )

 

I used 33400 crystals to get experience to get 940531 points

 

I got 537531 points playing tanki online.

Check my account.

why do you want reduce my points??

 

You must give me 33400 crystals OR give me 334000 experience points.

 

I had 537531 points and I bought experience to get 606531 , then I used 33400 crystals to get 940531 points ( FAIL - Bug ) ; and some days later , I bought more experience to get 700531 points.

I have now 700531 points

give me my experience points and I will have 1034531 points

 

check closed topic.

http://en.tankiforum.com/index.php?showtopic=165396&hl=

check images

http://en.tankiforum.com/index.php?showtopic=166503&hl=

[doteko11 0]

They don't care about the customers.

[GoldRock 6,165]

They don't care about the customers.

Also, this topic is against the rules, since you can't complain about the moderation/administration...

[doteko11 0]

Also, this topic is against the rules, since you can't complain about the moderation/administration...

Well they are asking for it themselves

[Frost.Angel 221]

Ia got mine in 2 so idc.

They are pretty helpfull.

[GoldRock 6,165]

Ia got mine in 2 so idc.

They are pretty helpfull.

[CENSORED] so, what I'm trying to say about them is [CENSORED] and they're [CENSORED], because they're just not [CENSORED].

I've sent many e-mails to them regarding problems in the past and [CENSORED].

See what I mean?

[CABLEl 2]

to get 33400 crystals ; let´s do it with 34000 crystals

 

If I have DOUBLE CRYSTAL CARD , I need to buy 17000 crystals

1000 crystals is 6.5$

then I lost about $ 110.5

WAITING... ! ! !

They keep sending double crystals card , but they never will get my money again.

give me my crystals back

[Daslec 82]

then I lost about $ 110.5

 

Its a joke?

[FederalBureauFBI 2,881]

Please don't make dupe threads.

http://en.tankiforum.com/index.php?showtopic=169140

 

As for your problem, how many times did you send the email? If it was only once, you waited..51 days and you got no answer, just send it again.

[SuperNick95 5,312]

You made the same topic in complaints. Crossposting is forbidden.