Closing Topics Prematurely Enfuriate Tanki Customers - Stop It!

[Guest]

The devs have had plenty of time to take this down and yet, its still here.

Please, if you really want to stop all these amazing ideas being posted here, remove what it says under the "General" section.

 

This is what I see. We told you many times that we already asked Devs to remove that descritpion, today they did it. You need to learn to wait.

Edited June 4, 2013 by Guest

[FederalBureauFBI 2,881]

Keeping colleagues' spirit, I'll drop some text here aswell

 

Sadly, what Noodles says is true. If the mods know what they're doing, then tell me this. What is the GENERAL section ment for if no one can just have a usual chat??? You close every thread that doesn't have a point, but guess what? When people talk to each other, usually, all they want to do is talk to each other, not spam stuff, yet, you say it's spam, and close it anyways! Please tell what you think the General section is supposed to have if you think otherwise.

There is a chat, use it, forum isn't for that.

As for the personal conversations, it's said in the Rules, you can't have them unless it's something connected to in-game stuff

3. - It is also prohibited to create new forum threads and posts that:

3.9. - Personally address forum members. Use Private Messages for personal communication. Having personal discussions while solving in-game issues is allowed;

---

Why not make an idea section, which devs will check, instead of making another site

Because it's easier for them in the site.

 

I think the Questions and Answers thread is silly and I feel there should be a whole section devoted to these Q&A; this way, it won't just be so ONE person replies on an opinion; you'll get a ton of people's opinions. The mods lock the threads too fast without even thinking about if it would make for a good discussion or not and it's getting REAL annoying, especially when BarbaFenner does it; he's the main culprit in this.

You community managers need to understand that when people make threads like these, they expect answers from a wide range; not just a mere one answer that might not even help them at all. That's what a forum is about; we don't need threads being locked for ONE opinion being posted, the fact that some of you guys do that is absurd; the fact that it's a guideline is even more absurd. Overall, you should just leave the threads alone until they die out themselves or an argument ensues.

So you're saying that you would be happy to see a section where everyone creates new topics for asking SINGLE questions? 'hai, how to clean my cache', or 'why does it say server closed'? Sorry, won't happen.

As for the discussions, example, someone asks how to clean his cache - what is there to discuss and get opinions? The guy simply wants an answer which will help him. Not guesses, or opinions.

 

As for the part where you say that 'it's not even sure if our answers will help' - Firstly, if we aren't sure about something, we simply do not post, after all, we don't want to look like idiots. Secondly, usually people ask 'standard' questions and we give standard answers, like in the example above^. And if the OP can't solve his problem by using our answers, he's absolutely free to ask again ;) But a special section for that isn't needed.

 

The devs have had plenty of time to take this down and yet, its still here.

Please, if you really want to stop all these amazing ideas being posted here, remove what it says under the "General" section.

Buy glasses.

[Remaine 4,687]

So you're saying that you would be happy to see a section where everyone creates new topics for asking SINGLE questions? 'hai, how to clean my cache', or 'why does it say server closed'? Sorry, won't happen.

As for the discussions, example, someone asks how to clean his cache - what is there to discuss and get opinions? The guy simply wants an answer which will help him. Not guesses, or opinions.

 

As for the part where you say that 'it's not even sure if our answers will help' - Firstly, if we aren't sure about something, we simply do not post, after all, we don't want to look like idiots. Secondly, usually people ask 'standard' questions and we give standard answers, like in the example above^. And if the OP can't solve his problem by using our answers, he's absolutely free to ask again ;) But a special section for that isn't needed.

 

Yes, I would be happy and if you were to read in between the lines, you'd realise I only meant the single questions that can lead to discussions; stuff like "Alien or Dirty?" needs more than more answer to get a clear verdict yet you guys lock after one opinion is posted which means that any possible discussion that could've ensued gets ruined by you guys. Your discretion for locking threads is in dire need of improving, that goes to all of you community managers.

[SilentShadow 104]

It all boils down to this:

 

Topics that give nothing deserve nothing, except closure!

 

Topics that can make us closer together as tankmen deserve to stay open!

 

Topics that inflame, infuriate, bemoan, and confuse should be clarified and closed!

 

Topics should have class, not crass; topics do not have to flame to be on fire!

 

If any tankmen has a problem with a popular topic being closed, it's a simple matter to PM the moderator and discuss why you think it should be re-opened.

No need to fan the flames.

[SAHUVICKY 36]

The best thing about the feedback site is that players can vote there. If we start a duscussion section here in the forum it will be extremely difficult to check all this info and pass it to the Tanki team (I think we all agree that this is the main point of feedback in general).

The feedback site is a special resource which is regularly checked. The info is passed on to the developers.

And you can discuss it there. Just a couple of minutes of your time to sign in there. Then you can comment each suggestion as well as vote for or against it.

the feedback site is completely underdeveloped,you should ask the devs to make it more user friendly and the log in should be same as the forum and game.

[Meliora 1,652]

Deleted.

Edited June 5, 2013 by Meliora

[Repair-Kit 80]

Topics that give nothing deserve nothing, except closure!

So who decides what is worthy enough and what is illustrious enough to be accepted here? Close a topic that means nothing to you and you won't think twice. Close a topic that meant a lot to the person who posted it and they're left unappreciated, angry, upset, infuriated, isolated etc...

 

If any tankmen has a problem with a popular topic being closed, it's a simple matter to PM the moderator and discuss why you think it should be re-opened.

No need to fan the flames.

Yeah, like I did that once or twice only for the moderator to lock that side of it too making it doubly annoying.

 

the feedback site is completely underdeveloped,you should ask the devs to make it more user friendly and the log in should be same as the forum and game.

When I first tried to post to feedback, the link I was given was all in Russian, I had to use Google translate to try and figure out where to post. I ended up posting my idea in a reply to someones comment. I've tried to repost it ever since in points and fund but it never shows up. The titles, the times etc are still in Russian. It's not designed for English speaking people. Posts are not real time. It should be fixed or scrapped and I prefer the latter. If anyone is interested in helping me get my idea to the right place, please show your willingness here.

Edited June 5, 2013 by Repair-Kit

[Dragon-Judgement 1,529]

I agree; it's annoying. It's Especially BarbaFenner that does it.

That's because BarbaFenner has a job to do. Topics may get closed because people don't use the search engine like they should, if they're pointless, not needed, etc.

 

And regarding this Topic, FBI has sorted that out. Enough said.

Edited June 5, 2013 by Dragon-Judgement

[MusicJam19 737]

Not really. Nick closes loads of topics, but I didn't see the OP complain about him

[FederalBureauFBI 2,881]

Yes, I would be happy and if you were to read in between the lines, you'd realise I only meant the single questions that can lead to discussions; stuff like "Alien or Dirty?" needs more than more answer to get a clear verdict yet you guys lock after one opinion is posted which means that any possible discussion that could've ensued gets ruined by you guys. Your discretion for locking threads is in dire need of improving, that goes to all of you community managers.

I read everything, don't worry for that.

You were talking about the Questions and Answers thread, where mainly we, Consultants answer.

But now you start talking about a completely different thing, stuff like 'Alien or Dirty' and 'Smoky or Firebird' - if you open your eyes, you will see that those questions always come here, where they get many opinions and advices. And if you open them even more, you'll see that if someone asks what to buy in the Questions & Answers topic, we always point him to the What to buy, what to use? topic, telling him that he'll get more opinions there.

 

Not really. Nick closes loads of topics, but I didn't see the OP complain about him

Guys, if you have complaints against any Moderator, simply send them to help@tankionline.com. They'll check his logs and trace his actions and will decide what to do.

 

This topic as a whole is publically discussing Moderators' actions, which is forbidden. We made an exception and didn't report it, just to let you talk and express your opinions. But if you continue blaming the Moderators invidually, here, in the forum, all of you will end up banned.

[r_Firingsniper0 1,215]

That's scary, when did I, atleast complained your actions...

Anyway, where can we discuss things? Give me an answer, I would like a place where I can discuss freely...

[FederalBureauFBI 2,881]

What things? If you mean Staff actions - then you can discuss them nowhere, only way to complain is to write to help@tankionline.com. As I explained, they will run a check of the Moderator, checking his logs and actions, and will decide what to do.

 

Repeating again, public discussions are forbidden.

 

2. - The following activities are not permitted and will result in (at Administration discretion) a temporary or permanent suspension from the chat and forum:

2.18. - public discussions of moderators' and Administrators' activities.

^Consultants are included aswell.

[Repair-Kit 80]

This topic as a whole is publically discussing Moderators' actions, which is forbidden. We made an exception and didn't report it,

 

I asked Semyon about this is a pm. I was worried about being banned if i expressed criticism as I read that rule you mention. The reply was "Criticism is not against the rules, it's a good thing and very important for us." - I'm guessing now that he meant, 'privately expressed criticism'.

 

I would like to think that tanki staff take something from this topic as the overwhelming feeling amongst players is one of discontentment with regard to the forum, the feedback site and the rules that staff have to follow. Thanks for making an exception and allowing this topic to go on. Best//

Edited June 5, 2013 by Repair-Kit

[MusicJam19 737]

Then I'm surprised this topic wasn't closed before

[Lankbouv 6,347]

Then I'm surprised this topic wasn't closed before

They obviously wouldn't for this topic. It would be living proof of what we're trying to tell them :P

[r_AdvocatusDiaboli0 861]

^Consultants are included aswell.

 

The public discussions of Mods and Admin's work is forbidden because doing so only starts witch hunts. A consultant is different from moderator or administrator.

Their jobs are different

Their work is different

 

Why can't I discuss a consultant's suggestions and criticize them?

 

---

As already said by;

I asked Semyon about this is a pm. I was worried about being banned if i expressed criticism as I read that rule you mention. The reply was "Criticism is not against the rules, it's a good thing and very important for us." - I'm guessing now that he meant, 'privately expressed criticism'.

Criticizing moderators' specific judgments as a whole is not against the rules as long as no names are called and no whistles are blown.

 

---

 

We made an exception and didn't report it, just to let you talk and express your opinions. But if you continue blaming the Moderators invidually, here, in the forum, all of you will end up banned.

 

You're not doing a favour by letting us know that.

---

Can we please get back on topic? When should a thread be closed?

Edited June 6, 2013 by r_AdvocatusDiaboli0

[skitee 555]

When should a thread be closed?

IMO:

-When the OP says so

-When it breaks an explicit rule (something like profanity, hate, etc)

-According to a mod's judgement, BUT: When this is the case, the mod has to be open to discussing it and re-opening it if the OP really wants it back open and can give a case why it shouldn't be locked (something like pointless topic, off-topic, already been created, ideas, etc) - it's immensely frustrating when you complain about your topic being locked and the mod simply replies to your PM, deletes it from their box, and stops you being able to reply which has happened to me before. If the mods lock a topic just according to their judgement, they have to be open to it being discussed.

[FederalBureauFBI 2,881]

The public discussions of Mods and Admin's work is forbidden because doing so only starts witch hunts. A consultant is different from moderator or administrator.

Their jobs are different

Their work is different

Why can't I discuss a consultant's suggestions and criticize them?

 

Criticizing moderators' specific judgments as a whole is not against the rules as long as no names are called and no whistles are blown.

Look at the first page. Barba's name is there.

 

You're not doing a favour by letting us know that.

Thank you for the opinion.

[TankControllerxXx 2]

I will quit the Tanki Now?

 

This is must not my game i just seen this game in Advertisement

[skitee 555]

 

Well, if that is the case the rule (which is a pathetic one and part of the reason why I quit the newspaper, when it started being applied to reporters as well, which is absolute BS, everyone should be allowed to criticise and take criticism. It's pathetically cowardly to ban criticism and discussion of work, IMO.) should be changed, because right now it does not include consultants. The wording does not include consultants. Go change the wording of the rule if that is the case.

[FederalBureauFBI 2,881]

The wording does not include consultants. Go change the wording of the rule if that is the case.

I agree with you here, and trust me, I'd 'go change it', if I could.

 

I asked Semyon about this is a pm. I was worried about being banned if i expressed criticism as I read that rule you mention. The reply was "Criticism is not against the rules, it's a good thing and very important for us."

Of course. I didn't say criticism is against the rules, but that discussing individual actions, like what Barba does and what Barba closes is not allowed.

v

This topic as a whole is publically discussing Moderators' actions, which is forbidden. We made an exception and didn't report it, just to let you talk and express your opinions. But if you continue blaming the Moderators invidually, here, in the forum, all of you will end up banned.

Edited June 6, 2013 by FederalBureauFBI

[Moraine 5,877]

What things? If you mean Staff actions - then you can discuss them nowhere, only way to complain is to write to help@tankionline.com. As I explained, they will run a check of the Moderator, checking his logs and actions, and will decide what to do.

 

Repeating again, public discussions are forbidden.

 

 

^Consultants are included aswell.

 

This doesn't make any sense. We are here for the players, they are not here for us. They have the right to judge us and criticize if needs be, as long as it's a polite talk, and all the arguments are there. That will make our job easier and much more respectful than it is right now. Players shouldn't fear us, but respect us and approve of what we do, this isn't suppose to be dictatorship. That way we will all help each other. I, for example, like to be told if someone thinks that I did something wrong and unjustified towards other player, and in the plain view! That way I can clear any misunderstanding and help the community, so that it can trust me and my judgement...

 

 

The public discussions of Mods and Admin's work is forbidden because doing so only starts witch hunts. A consultant is different from moderator or administrator.

Their jobs are different

Their work is different

 

Why can't I discuss a consultant's suggestions and criticize them?

 

---

As already said by;

 

Criticizing moderators' specific judgments as a whole is not against the rules as long as no names are called and no whistles are blown.

 

---

 

 

 

You're not doing a favour by letting us know that.

---

Can we please get back on topic? When should a thread be closed?

 

^ This!

Edited June 6, 2013 by Moraine

[FederalBureauFBI 2,881]

Then freaking make ideas section! Because below it's written to write ideas underneath General. so fix this!

No it's not.

As for the section, we can't really do anything, it's Devs' choice.

 

like to be told if someone thinks that I did something wrong and unjustified towards other player. I can clear any misunderstanding and help the community trust me and my judgement...

Meaning you would like to be allowed someone to open a topic and in it, to get people to discuss who you ban, how you ban, why you ban, etc.?

Edited June 6, 2013 by FederalBureauFBI

[skitee 555]

This doesn't make any sense. We are here for the players, they are not here for us. They have the right to judge us and criticize if needs be, as long as it's a polite talk, and all the arguments are there. That will make our job easier and much more respectful than it is right now. Players shouldn't fear us, but respect us and approve of what we do, this isn't suppose to be dictatorship. That way we will all help each other. I, for example, like to be told if someone thinks that I did something wrong and unjustified towards other player, and in the plain view! That way I can clear any misunderstanding and help the community, so that it can trust me and my judgement...

Thank you, sir!

[Moraine 5,877]

Meaning you would like to be allowed someone to open a topic and in it, to get people to discuss who you ban, how you ban, why you ban, etc.?

 

I've been a moderator on another forum for 8 years now, and the practice there is to send a personal message to the moderator or an administrator, and ask for explanation for the ban. That could be a reasonable solution even here, don't you think? Since I'm a chat mod here, I simply allow them to ask me why they deserved a ban (if it wasn't clear enough to them, ie. flood or inappropriate language that isn't a blatant swearing) or why some topics are regarded as trolling, and afterwards, they are quite reasonable about it...

 

It's the same with the kids, or pets - if you just yell at them or punish them without a proper explanation or gesture, they will never learn or understand what they did wrong. They will learn nothing. Except to fear and loath you.

Edited June 6, 2013 by Moraine