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the card "double crystal" does not work does not get anything

 

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if not believe I make a video to show that it does not work

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The DCC works only when you are purchasing crystals using real money, not collecting crystals in the Game. Are you purchasing crystals?

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I believe he is using the SMS service.

The DCC works with EVERY payment method.

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when it was active i buy and i get just the crystals i buy. not twice.i buy 10EURO crystal and it give me 22500 crystals not twice.what i must do now?

Edited by amir.h

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i try sending mail but it says network error. can any body do it for me?

 

Nobody can do it for you. Try to email help@tankionline.com. They're the only one's that can help you. Also, they'll need proof that the DCC is active when you buy.

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Remember, DCC is active only for 24 hours.

After 24 hours, when it disappears and we're online at that time, we can re-buy it with 100.000 crystals. It happened to me 2 times. 

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Email help@tankionline.com and tell them what your problem is. You will receive a reply from tanki telling you your email has been received. Than you can only wait for an response.

 

Good luck!

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