Going Too Far Now- Kinda Urgent

[MrTactics 219]

A few days ago, i attempted to buy crystals using onebip, i was charged but no crstals recieved. I contacted the help service on both the company and tanki's side and both claimed not to have recieved anything. 

 

Today, i tried to pay using "Fortumo", i payed succesfully, however i did not recieve the full amount of crystals... About a tenth of what I payed for, I can't even report this to tanki as they did not provide a number to text, but they texted me a code and it was done online. When they recieved payment I was redirected back to tanki. 

 

This has crossed the line now as ive lost £20 to this which i see as a  scam/fraud. How can I contact tanki as I am not able to contact tanki via the report button as the SMS payment is different to the template given on the report form. 

 

 

 

 

[DanTheKiller1 2,889]

Send an Email to help@tankionline.com 

Edited July 17, 2013 by DanTheKiller1

[MrTactics 219]

Sorry,but forum can`t help you anyway

maybe a moderator can??

[DanTheKiller1 2,889]

maybe a moderator can??

Forum can`t help you,just send an e-mail to help@tankionline.com  telling them your problem

[r_abraarkhan0 32]

I contacted the help service on both the company and tanki's side and both claimed not to have recieved anything. 

 

 

Forum can`t help you,just send an e-mail to help@tankionline.com  telling them your problem

 

Send an Email to help@tankionline.com 

Edited July 17, 2013 by r_abraarkhan0

[MrTactics 219]

Ok, ive sent a long email to them, thanks for your help

[r_abraarkhan0 32]

Ok, ive sent a long email to them, thanks for your help

Anytime :)

[DanTheKiller1 2,889]

Anytime :)

I think he said thanks to me,you didn`t help anyway  :mellow:

[r_abraarkhan0 32]

I think he said thanks to me,you didn`t help anyway  :mellow:

-_-

[Remaine 4,687]

I think he said thanks to me,you didn`t help anyway  :mellow:

Sad boy.

[MrTactics 219]

I think he said thanks to me,you didn`t help anyway  :mellow:

oh yeah sorry it was :P. and thanks to abraakam too :)

[DanTheKiller1 2,889]

Sad boy.

Not sad,more angry

[JamesM10 14]

Ok, ive sent a long email to them, thanks for your help

Question answered.

 

If you have any further questions, please PM me.

 

Thread closed.