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why i just been kick from a battle!?


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I was in battle a big battle with fund 10k i was first in server 2 in farm and i have full connection so is not problem about connection so we was almost finish the battle and then the page start to lag so i reload the page and then they give something "Go to another server" Damn i say so i reloaded again and again it always give me "Go to another server" and then i reloaded and it been kick me i am till right now angry about that i really need my crystal back my score was 2000 and more and i was with players name: ssu and legandes and another one i don't remember he's name it was big. those was with my team we was druging so mush and if you help me it will be good.          thank you (i hope i don't get banned for that but this is true really)

this is picture http://prntscr.com/1qfoef

Edited by sebytto

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Ouch man, that's really frustrating. My experience tells me you will not get anything 'back', even not with a screenshot or such.

as fool4krist already said, the only way you can try to get something back, is by e-mailing help@tankionline.com

Good Luck!

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i just did now email help@tankionline.com and they tell me they created a ticket what that meen and says do not ever write this issue again

Ticket means complaint number. If you write again about the issue it will be of no use as you have already registered complaint. So wait for their response.

Also, ticket number is your queue number in complaints.

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Ticket means complaint number. If you write again about the issue it will be of no use as you have already registered complaint. So wait for their response.

Also, ticket number is your queue number in complaints.

ok that meen soon they will read it. thank you

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It's like when you are at the bakery, you take a ticket with a number on it. 

The displayed number can say what he/she wants, the others have to wait untill their number is displayed.

:P

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i email help@tankionline.com and they respond me with this :

Hello!You have been removed from the battlefield by the decision of his team.In this case, the account will not be penalized, blocked or banned.Compensation funds and consumables in this case is not available.Thank you for contacting technical support.

i think they will not give me fund i was playing on it 2hours

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What I will say that in future take screen shot once in mid of battle when fund is high & your score is good. That's the only option. This thing I personally do. 

I had similar experience of foul play discovered (I know it was due to lag. I was on slow connection) in mid of battle & I was out from battle & unable to re-enter as some one else took my place.

Edited by EVISITORS

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What I will say that in future take screen shot once in mid of battle when fund is high & your score is good. That's the only option. This thing I personally do. 

I had similar experience of foul play discovered (I know it was due to lag. I was on slow connection) in mid of battle & I was out from battle & unable to re-enter as some one else took my place.

how do i know about that this is first time really !!!!

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:D Mine was also first time. Take care of it next time. I take pix when fund goes above 2000.

i will but do you think help@tankionline.com will give me my fund because i text them again about my fund

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Some players do that on purpose dude,at my high account they kicked me because i was the only english speaker!!!

That is evil and i have over 5 D/L

Other reaons would be that they want too get all the fund so they kick you...

My advice is deatmatch for you  :D

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