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Hello Tanki Online team.

The Long'm trying to get my account back, That you gave ban for fraud, and you just tell me this, nothing more, I spent a lot of money buying crystais and you gave me ban for this account? Means that the player to spend much money on a game, he's breaking the rules? Peopl explanation, for I am very willing to file lawsuits.
For what you are doing, a real steal.

Edited by r_tirato0

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Already sent email several times, this type of service by email is bad, they do not explain why it was banned a bad support.
If they at least make an efficient aid for the support of e-mail I would not be creating new forum topic.

Edited by r_tirato0

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I would not be creating new forum topic.

The thing is a forum topic can't help you in any way for such things. Only thing you can do is write to help@tankionline.com again and wait. Don't expect an immediate answer since they get thousands of letters every day, not just 1. Also, don't send many emails since that will just slow down the whole process.

 

I am very willing to file lawsuits.

For what you are doing, a real steal.

You're free to do it http://en.tankiforum.com/index.php?showtopic=31764

 

 

8. Other Conditions

8.1. The Pretrial dispute resolution procedure is obligatory. User's claim should be sent to 60/2, Melita Street, Valletta VLT 1122, Malta, it should contain the specific list of violations made by Owner and/or Administration, account login, contact information and User signature. Non-compliance with the form or content of the claim entails non-compliance with the Pretrial dispute resolution procedure. Term for claim consideration and for sending the answer makes 30 (Thirty) business days from the moment of its acceptance.

8.2. In the case of dispute is not settled by Pretrial dispute resolution procedure, the dispute may be referred by any interested party to regular court at Owner location.

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