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what should we do when no-reply@tankionline.com is not replying?


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My account was lost so I e-mailed no-reply@tankionline.com and gave them all the information they needed but NO reply came. I am waiting from more than 2 months, after every week i am e-mailing them but no reply came. My acc is stolen now whats the other way to get it back when no-reply@tankionline.com is not replying??  :angry: (its a big account) :(

Edited by VOLDEMORT_IMMORTAL

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That's why it is no-reply@tankionline.com, because they don't reply to emails sent to that email address. Send an e-mail to help@tankionline.com, they will help you about your lost account.

Edited by xTremeAluminium
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My account was lost so I e-mailed no-reply@tankionline.com and gave them all the information they needed but NO reply came. I am waiting from more than 2 months, after every week i am e-mailing them but no reply came. My acc is stolen now whats the other way to get it back when no-reply@tankionline.com is not replying??  :angry: (its a big account) :(

email them back help@tankionline.com :) (with all informations they asked you.

Edited by meronnatu

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http://en.tankiforum.com/index.php?showtopic=163835

 

You need to write to help@tankionline.com. If they don't reply within a week send a new one, again to the same address, because as mentioned above no-reply@ is just a bot which sends automatic emails (it's logical - no reply)

Anyway, on the forum there's nothing we can do, only tech support can help you.

 

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