Thank you for Christmas

[El_Ninjo 14]

Thanks for this nice Christmas. I had lost 2 gold boxes and hundreds of crystal drops just because of lags.

After losing first gold I though it's ok, who cares, it is just 3k, but later on I lost one more, I drove first on it but it didnt count to me, the man who was 2nd just drove and stole my gold. Thanks to administration (help@tankionline.com) for the most useless and slowest help in the world's history, unwillingness to solve the problem, they just wanted to faster get through all the tickets. 

This game rullz, keep on going like this.

Bye!

[AngeIs.And.Demons 1,988]

Your Welcome. Clear your cache and get a better computer. :)

[ognjen556_Alt 5]

Your welcome...

 

If u write in sarcasm u get sarcastic answers too u know :D

[Farhan55 82]

Your Welcome. Clear your cache and get a better computer. :)

[attacker2013 7]

Yeah Xmas on tank I has been amazing

Sorry tanki*

Edited December 28, 2013 by attacker2013

[DeoxyriboNudeicAcicl 97]

It's Christmas, not xmas

[Farhan55 82]

It's Christmas, not xmas

xmas is short form of christmas. -_-

[ChuckNorris2090 102]

Your Welcome. Clear your cache and get a better computer. :)

[El_Ninjo 14]

Your Welcome. Clear your cache and get a better computer. :)

If you don't know anything about me, then shut your mouth!

[Playep 355]

If you don't know anything about me, then shut your mouth!

You don't have to write shut your mouth, write shut up since its shorter compared to shut your mouth.

[El_Ninjo 14]

You don't have to write shut your mouth, write shut up since its shorter compared to shut your mouth.

For stupid people need longer explanation! ;)

Edited December 29, 2013 by El_Ninjo

[Asta_lavista_baby123 67]

For stupid people need longer explanation! ;)

Especially considering your the one who wrote it :lol:

Edited December 29, 2013 by Asta_lavista_baby123

[RampagingVenom 554]

Sarcasm is only good if it`s executed correctly ;)

[DeoxyriboNudeicAcicl 97]

xmas is short form of christmas. -_-

no, they're taking the Christ out of it

 

 

Thanks for this nice Christmas. I had lost 2 gold boxes and hundreds of crystal drops just because of lags.

After losing first gold I though it's ok, who cares, it is just 3k, but later on I lost one more, I drove first on it but it didnt count to me, the man who was 2nd just drove and stole my gold. Thanks to administration (help@tankionline.com) for the most useless and slowest help in the world's history, unwillingness to solve the problem, they just wanted to faster get through all the tickets. 

This game rullz, keep on going like this.

Bye!

Did you even follow the correct procedure and format for your email? Did you insult them in your email? 

 

If you don't know anything about me, then shut your mouth!

.. that's the obvious thing to do, did you really have a new computer?

[Therider 2,034]

 

Your Welcome. Clear your cache and get a better computer. :)

 

[Asta_lavista_baby123 67]

Thanks for this nice Christmas. I had lost 2 gold boxes and hundreds of crystal drops just because of lags.

After losing first gold I though it's ok, who cares, it is just 3k, but later on I lost one more, I drove first on it but it didnt count to me, the man who was 2nd just drove and stole my gold. Thanks to administration (help@tankionline.com) for the most useless and slowest help in the world's history, unwillingness to solve the problem, they just wanted to faster get through all the tickets. 

This game rullz, keep on going like this.

Bye!

Okay this what you have to do i had the same problem but now fixed , clean your cache on all of the browsers , delete all junk using a comp cleaning software like cleanmymac 2 , and close all softwares while playing tanki , also use fullscreen mode in your browser that way ur com focuses on the open tab , also writing to tanki about missing a gb with ought good pictures or proof it was the games fault will not help.Also turn your graphics down that can help especially skybox and dl.Hope it helps.

Edited December 29, 2013 by Asta_lavista_baby123

[FederalBureauFBI 2,881]

Thanks to administration (help@tankionline.com) for the most useless and slowest help in the world's history, unwillingness to solve the problem, they just wanted to faster get through all the tickets. 

It really isn't nice to say things with having absolutely no idea about what's happening.

What is a "fast" and "willing to help" tech support for you? To tell them "I miss this and that please add it to my account" and after 10 minutes, someone to come and do it? Well sorry, but it just doesn't work that way. You can't get any refund nor lost gold without having proof. Why - because if support was refunding everything with no proof, all players would start sending fake emails, knowing that way they can get more crystals.

 

In short, if you lost a gold, you think it was unfair, servers' fault, and you have strong proof (picture showing you touching the gold, or a video), send it to help@tankionline.com and you'll get the crystals. But if you don't have proof - unfortunately, nothing can happen.

 

Thread closed as noone from the forum can help you to get back that gold, good luck with help@tankionline.com and happy holidays :)