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Hi All.  got a problem still with crystals i bought last friday. I now have received an email asking for a screenshot of amount paid etc. not a clue how to do this and its becoming a bit tedious now. I'm i best just getting onto paypal to get my £32 returned?

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If used PayPal, they are asking you to take a screenshot of the transaction and send it to them. You can download a screenshot tool called LightShot, it's very easy to use and simple to install, you can download it here. If you need help using it, pm me on the forum and I can help you. There is also a guide on the forum for taking screenshots, find it here.

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thank you for the info. I've downloaded light shot and sent a  screenshot of the paypal transaction.

I'll see what happens next. I.ve bought crystals before and never had this hassle.

 

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