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Tanki officials please help i have been robbed off 11000 crystals


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Hi tanki officials my tanki name is dylanbhalsod and I really need help.

I think my tanki online account has been hacked because I am now missing 11000 crystals

I have been playing your game for almost a year and I really like it but this has really upset me please help.

Please reply and I will give my username and password to show u

please help im begging u please please.

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please refer to : What to do if your account has been stolen?  you haven't given anyone your password? 

change your password/email help@tankionline.com.

Quoted from  What to do if your account has been stolen? 

 

by the way i did not make what is under that spoiler supernick did :P

 

The main subjects of your complaints are loss of account (theft) and loss of crystals. If it's happened to you, there is no need to panic, just contact us at help@tankionline.com.
Below you can find guidelines following which you will help us to solve your issue faster.

If you've lost access to your account.
In your first email, alongside with the explanation of the problem (the explanation should be as detailed as possible), you can also send us additional information that is obligatory for solving the issue.


1. What is your nickname?
2. Have you invested real money in the game? If so, please specify the dates and methods of payments (if you used SMS, write your phone number).
3. Are you someone's referral? (referrals are players that joined the game by clicking on a banner or a link). If so then enter the nickname of your referrer (the person who invited you to the game.)
4. Which e-mail address your account was linked to after the registration?
5. Which serious bans / punishment were on your account?
6. The last time you entered the game (date)?
7. Where do you play from (country, region, city)?
Please provide a screenshot containing your external IP address from the page http://whatismyipaddress.com and place it on a free image hosting website such as: http://imageshack.us/
8. What is the last hull purchased on your account?
9. What is the last gun purchased on your account?
10. Which e-mail address should the account be linked to in case of a positive decision on the application?

Answers to these questions should be sent to us at help@tankionline.com.

 

Edited by HydroBolt

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Take a look at this. What to do if your account has been stolen? 

maybe you gave someone your password who stole(used) those 11,000 crystals. If you know your account password and can still access it, change your password ASAP. How to change your password and email 

 

 

please refer to : What to do if your account has been stolen?  you haven't given anyone your password? 

change your password/email help@tankionline.com.

Quoted from  What to do if your account has been stolen? 

 

by the way i did not make what is under that spoiler supernick did :P

 

The main subjects of your complaints are loss of account (theft) and loss of crystals. If it's happened to you, there is no need to panic, just contact us at help@tankionline.com.

Below you can find guidelines following which you will help us to solve your issue faster.

 

If you've lost access to your account.

In your first email, alongside with the explanation of the problem (the explanation should be as detailed as possible), you can also send us additional information that is obligatory for solving the issue.

 

 

1. What is your nickname?

2. Have you invested real money in the game? If so, please specify the dates and methods of payments (if you used SMS, write your phone number).

3. Are you someone's referral? (referrals are players that joined the game by clicking on a banner or a link). If so then enter the nickname of your referrer (the person who invited you to the game.)

4. Which e-mail address your account was linked to after the registration?

5. Which serious bans / punishment were on your account?

6. The last time you entered the game (date)?

7. Where do you play from (country, region, city)?

Please provide a screenshot containing your external IP address from the page http://whatismyipaddress.com and place it on a free image hosting website such as: http://imageshack.us/

8. What is the last hull purchased on your account?

9. What is the last gun purchased on your account?

10. Which e-mail address should the account be linked to in case of a positive decision on the application?

 

Answers to these questions should be sent to us at help@tankionline.com.

 

Answered 

 

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