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Paint Purchace Glitch? I want my crystals back!


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I went in my garage today to buy a new paint. i clicked on the alien paint to buy it but then i decided that i wanted dirty so i clicked on dirty and then buy. It gave me alien instead of dirty. I am sure that i clicked on dirty before clicking buy. Iwant my crystals back so i can buy dirty. What do i do?

 

glitch_zpse35b5fec.png

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^ You need to prove that you bought Alien by mistake. If you have a proof (you can lie and say that you had a glitch if you just don't want Alien), send it in an Email to help@tankionline.com .

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^ You need to prove that you bought Alien by mistake. If you have a proof (you can lie and say that you had a glitch if you just don't want Alien), send it in an Email to help@tankionline.com .

 

How can i prove that?

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How can i prove that?

I doubt you have, but a video that shows that you pressed on Dirty and pressed "Buy" but Alien got into your Garage instead. If you don't have such proof, I doubt you'll be able to get your Crystals back..

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I doubt you have, but a video that shows that you pressed on Dirty and pressed "Buy" but Alien got into your Garage instead. If you don't have such proof, I doubt you'll be able to get your Crystals back..

 

Can i only prove it with a video? because i dont have a video :(

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Can i only prove it with a video? because i dont have a video :(

As much as I can think, the only proof that can be is a video... Try contacting help@tankionline.com without a proof, maybe they'll suggest another way by which you'll be able to prove... 

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Before buying something, the system always say the following: 3eb96b5d.jpg

Then, if you click "Yes" you buy the item, otherwise the window get closed.

 

You purposedly bought that paint, or made an error when making decisions, but in any case the fault is your own and not TO fault, thus there won't be any kind of refund.

If you want more informations send an email to help@tankionline.com to receive support.

 

 

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