Big Problems

[r_Velnius0 0]

help@tankionline.com Answer me, what is this mail for if nobody works there???? Nobody checks and solves problems of users! My IP is blocked without a reason, I can't play the game, you don't solve my problem over a week! What the hell is going on in here?! And don't write to me that I must clear my cache, because it doesn't work! I can't create a new account! Is it some kind of racist discrimination or what???? What's the reason you do nothing to solve problems and correct mistakes??? I want to know the reasons why I'm blocked and when I will be allowed to play a game again! If you are responsible for this on-line game, you can't run from problems and must do everything to satisfy the user. You get money for this. Also, a user pays money for this game too so could be a better player. I spent money to improve my tank, so my game would be more enjoyable and interesting, and you f****d up everything with one mistake, and it's your own fault, NOT mine! So be responsible for your actions and fix my damn problem!

 

thanks!

 

Watch your tongue! Some words need to be censored.

Victor Soldatov, support specialist.

[r_lion0 1]

Your IP wasn't blocked. Your account was blocked by the automatic system of anticheat. After the analysis of logs you can be unblocked. But that analysis takes a lot of time.

[NoblePlatOne 19]

Dude, take a chill pill. It has only been one week. A message with significantly more politely worded phrases would suffice.