refund on never ending battle

[Fresh 2,390]

i want a refund about 5k because i was in a battle that was never ever gonna end because it might have been a glitch, i emailed helptanki but they said u should report this to a moderator

[jokersus.cava 1,503]

Do you have any screenshot?

[ariking777 940]

Without a proof (Sceenshot/Video), you can't be refunded. If you have a proof, post it here and send it to help@tankionline.com (again, I know).

[Fresh 2,390]

my evidence is on 'cant upload my picture'

[Miahak 1,596]

it wasn't glitch, Yesterday I saw your screenshot, at the bottom it showed you still had 170.02 time,to finish the battle, the battle had time limit. So they won't refund you.

[blackopspaul 753]

it wasn't glitch, Yesterday I saw your screenshot, at the bottom it showed you still had 170.02 time,to finish the battle, the battle had time limit. So they won't refund you.

Yes but the timer stays at that time and the flags go above the limit.

[Miahak 1,596]

But no one can refund you in here, you need to send a email to help@tankionline.com give them the screenshot, even better if you had video. Only help@tankionline.com can help you.

Edited July 27, 2014 by I.Pro.the_best_re

[jokersus.cava 1,503]

Yes but the timer stays at that time and the flags go above the limit.

In this situation, you need 3 screen shots taken at different times with open tab or a video. Other ways, it's impossible to confirm it.

[blackopspaul 753]

In this situation, you need 3 screen shots taken at different times with open tab or a video. Other ways, it's impossible to confirm it.

Yea he must supply us with 3 screenshots of the hole screen including the clock (real-life at different minutes ) and the timer staying the same.

[Fresh 2,390]

i provided u with 2 screenshots and be smart as it doesnt say any time limit if u compare my screenshot to an active battle, i emailed helptanki and they said that i should tell a moderator on the forum and i provided u with different times

[Fresh 2,390]

moderator please close this topic, helptanki has compensated me with 4202 crystals

[blackopspaul 753]

Moderator please close this topic, helptanki has compensated me with 4202 crystals

Good.

[Irontank1v 836]

moderator please close this topic, helptanki has compensated me with 4202 crystals

Closed.