Jump to content
EN
Play

Forum

24hrs only: 50% discount on Wasp, Freeze & related paints plus 25% off credit card purchases


 Share

Recommended Posts

i didn't see "Hohloma paint" discount!!! please tell me why??? :excl:

Who knows why, TO just decided to have the 50% off sale on only 8 of the freeze protective paints.  :blink:

 

Yes! A DCC! Are PaymentWall and Gate2Shop secure?

Yes, as are all of the other payment options on TO.  ;)

Edited by 7919zola

Share this post


Link to post
Share on other sites

Dear Tankers,

 

I am writing to once again apologise for the mix-up on the Freeze, Wasp, Paints and Crystals promotion.

First of all, I perfectly understand your disappointment. Maybe you were planning on buying a certain paint that you thought would be discounted, but wasn’t. Or maybe you were hoping to get more crystals from your payment, only to find out that the discount was smaller than you anticipated.

 

Although such a mistake is extremely rare, it’s frustrating for everyone when it happens. As you know, we run loads of promotions every month, and post hundreds of messages in our forum, main page and social media. We usually keep all of these tasks very delicately balanced, taking good care to deliver everything perfectly and on time.

 

But this month we had Gamescom on our schedule. Besides the event itself, we needed to organise and run a number of special events and promotions, all the while keeping on top of our regular duties. It has been an incredibly intense month for all of us and we were stretched pretty thin. So, somewhere along the line there was a break in communication and this unfortunate incident happened.

 

I am not trying to justify what happened. But I know from experience that this community is made of good people who are mature and understanding, so I feel that honesty is the best policy. We’ve made a mistake and we’re humbly apologizing for it.

 

As for the promotion, we will be keeping the updated offer:

 

50% off Freeze and Wasp, 50% off the 8 paints, and 25% off Crystals bought via Credit Card.

Unfortunately at this point we are unable to honor the original promise. Promotions are a very delicate issue and we always need to maintain a certain balance in what we offer so as not to disrupt the in-game economy.

 

However, let me reassure you that we will be making it up to you in upcoming promotions. We watch the forums and polls very closely to find out what it is you enjoy, and give you more of it. So I ask you to please be patient and trust us. We will not let you down.

Thank you for being such an awesome and understanding community.

 

Regards,

 

Mariya

  • Like 6

Share this post


Link to post
Share on other sites

@Mariya, I understand that it was a mistake, etc. But what made you choose the 8 paints you chose? Why exactly 8 paints? You chose them randomly or something made you choose them?

  • Like 3

Share this post


Link to post
Share on other sites

No Sale on Loam  ? 

it has Freeze Protection  :mellow:

i you want loam, i suggest you to buy it from the paint kit. you will be ready for every situation in the battles.

Share this post


Link to post
Share on other sites

Guys devs threw dice this time. Some of the paints are on sale, some aren't.

Let's not complain. We are just players. We are the users of the game, but they are the owners of it.

  • Like 3

Share this post


Link to post
Share on other sites

This topic is now closed to further replies.
 Share

×
×
  • Create New...