Server Connection Diagnostics

[safwan2004 1]

hi

at the last moment of getting entered in a game loading stopped and show u r removed from the battle due to inactivity and the loading dialog box remains.

another thing- if loaded a game but cant see many of the players specially who joins after me.

can anyone help, plzzzzzzzzzz

i am using latest firefox, flash 16, windows 7 homebasic

[M4D_GENiUS 266]

hi

at the last moment of getting entered in a game loading stopped and show u r removed from the battle due to inactivity and the loading dialog box remains.

another thing- if loaded a game but cant see many of the players specially who joins after me.

can anyone help, plzzzzzzzzzz

i am using latest firefox, flash 16, windows 7 homebasic

It, just might be your connection to the Game "Tankionline"  Or maybe you have bugs in your PC, that can make the game or any other game process Slow. Of course you would know, like who doesn't also for any help I have a video that might help you its possible to change the Setting of your PC back to the same but it might help you... Just watch this Video...  I started it at 2:03 Because this part will Help you Don't do all the other stuff, Unless you don't have everything Updated and that good chrome thing wont work because you use Firefox? You know? so Here is the Link ( http://youtu.be/Sgiy26yTzB8?t=2m3s ) I even set the time for you... 2:03 watch it :) and do what he does... it will work possibly, and if it doesn't clean your PC, such as Cache, UN-used files. or clean the space. out for you to Play tanki again !! ... We need you back out there on the Field as soon as possible!. if any more concerns Re guarding the Game Technical issues, Please Message me in the Forum.. Privet and i will give you more answers and options to choose to help you Resolve this Issue of the game.

[millartery 11]

 

Server Connection Diagnostics 

 

 

---

 

For Microsoft Windows users:

Download, unzip and run WinMTR. 

In the "Host" text box, enter the name of one of the servers in the form c[server number here].tankionline.com; for example, the name of the fifth server will look like c5.tankionline.com. 

Press the "Start" button, and then let the program work by itself for at least 10 minutes, though preferably for half an hour. It is desirable at this time, to try to play, to ensure that you catch all statistical problems at first. 

To complete the collection of statistics, click "Stop". To insert it into the forum, copy the result to the clipboard button, which reads "Copy text to the clipboard"; then, paste the data into a text message (it is also ideal to frame the tag

 .. [/ code], to give it a table viewing format).

 For Linux users:

Linux users can use mtr, which should already be in the computer system. Recommendations for choosing a server name, and the statistic collection process, is the same as for the users of Windows operating systems.

 For Mac OS X users:

Mac OS X users will have to use one of the mtr ports (for example, this or this).

  Interpretation of results If you post a new topic with the information, make sure to do so in the "Problems and Solutions" forum, it’s the best place to put your results. Among the participants of the project, there are competent people, who are willing to help in such matters.  If you want to analyze the results yourself, then first of all look at the last line of the route (this is actually a game server) loss (column "Loss%"); this stage reading should not exceed 1.2%, the average round-trip times ("Avrg") should no greater than 200 ms, and the maximum ("Worst") - no more than 500 milliseconds. An ideal variant: Zero losses, with an average ping not exceeding 100 ms, and the minimum ("Best") and maximum ("Worst") do not vary from the mean by more than 50%. In the presence of an abnormally large loss or number of pings, look back to a better-scoring test, and note the differences you see there. [hr]  Ping “Ping” - the time it takes to transmit a packet of information in a computer network from the client to a server and back from the server to the client.Ping is the most important characteristic of server connections. It determines how quickly you will receive current information about the whereabouts and actions of other players, and how quickly you send your actions to the server. High and unstable pings often cause lags - long delays in data transmission.  Ping can be checked by using the standard Windows operating system. To do this, run the console (command line) Windows, and the cause of its command ping. You can run a command line in a few different ways. One of them is to click on the Start button, select from the menu "All Programs," and in it - see "Accessories". In the list of standard programs will be "Command Prompt." Another way - again, click on the Start button, select the Run menu in the window that opens, and in the line "Open," write ‘ cmd ’ and click OK. And finally, the easiest way - to use the key combination Win + R. At the command prompt, type the following command ''ping'' followed by a space for the server address.For example, a ping test for the fifth server will look like this: ping c5.tankionline.com. Press the Enter key and monitor the results.     Interpretation of results When you ping-test a server, here are what your results will generally look like:size of an outgoing packet in bytes (default - 32 bytes); response time in milliseconds; TTL (time to live) - the time that the computer will wait for a response from the server. By default, the four packets are sent to the server, then the test results are displayed: total number of transmitted packets; number of packets received; number of lost packets; percentage of data lossage( degradation); maximum, minimum and average round-trip time of the package. If you did not receive all the packages after sending them, or the spread between the maximum and minimum time of file handover was too large, it may be a sign of problems with the network.Sometimes, problems with passing packets (especially large ones) are automatic anti-viruses or firewalls, so before checking everything, it's best to disable ping on their interface controls.  Ping between 0 & 100 and filespeed spread in the range of 20% (of each other) are considered normal.  [hr]  Trace Route Sometimes it is necessary to know the route that game traffic passes through, from you to the servers. It is necessary to identify problematic areas on this route, in the event of massive problems in one or another parts of the user/client. You can do this using a utility tracert (Windows) or traceroute (for Linux). Program tracert, as the program ping, runs from the command line interface. Click on the "Start" button, select the item "All Programs" (or "Programs," for earlier versions of the operating system) in it - see "Accessories"- in the standard programs list, click on the item "Command Prompt." Or click on the "Start" button, select the item "Run" in the "Open" window, and write cmd and press the OK button, or press Enter. You can also use the key combination Win + R. In the window that opens, type in the cmdlet tracert c5.tankionline.com (it will trace to the fifth server) and press the Enter key. Enter the address.We thus have established a route to the end node. In the Command Prompt window, in the real-time trace output, put the name and IP address of the intermediate nodes, and the response time will be shown in milliseconds.       Interpretation of results In the portions of the route where the response time is minimal, the transmission is carried out most quickly. This means that the channel is not overloaded, and is, substantially, without any noteworthy interference.

However, where the response time is more than the standard amount, we get the result of a "request time out," which is equivalent to the loss of data packets.

Thusly, it is possible to determine where in the chain the problem is. If packets do not reach the destination - it is a problem within it. If the chain breaks off in the middle, there is a problem in some of the intermediate routers. At the same time, on another computer, or on a different route (if it exists), the site can be accessed. If the packages exceed your ISP's network, then there's the problem.

 

[hr]

 

 

Please post below your statistics to be able to analyze them and find the solution that suits you the best :)

 

 

[hr]

[hr]

Thanks to [member=tommy60] for translating this guide from Russian.

 

what about the test server?

[M4D_GENiUS 266]

Always getting 999 ping. It started happening about 3 days ago.

This issue is resolving in your connection with the game...

 

Click on this Link\URL: http://en.tankiforum.com/index.php?showtopic=163692

[r_xTheChosenOne0 5]

Please help i cant play tanki getting high ping 200-999 my fps is always around 50-60

 

 

 

WinMTR :-

 

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            124.123.64.1 -    3 | 1190 | 1159 |   31 |   36 |   50 |   37 |
|                        ras.beamtele.net -    4 | 1162 | 1124 |   31 |   37 |   50 |   38 |
|121.240.252.25.STATIC-Hyderabad.vsnl.net.in -    4 | 1160 | 1121 |    0 |   36 |   62 |   37 |
|                   No response from host -  100 |  263 |    0 |    0 |    0 |    0 |    0 |
|   ix-0-100.tcore1.MLV-Mumbai.as6453.net -   19 |  762 |  624 |    0 |   56 |  113 |   56 |
|  if-9-5.tcore1.WYN-Marseille.as6453.net -   47 |  459 |  245 |    0 |  320 |  338 |  319 |
|   if-8-1600.tcore1.PYE-Paris.as6453.net -    8 | 1002 |  924 |  322 |  328 |  348 |  327 |
| if-15-2.tcore1.AV2-Amsterdam.as6453.net -    6 | 1082 | 1024 |  310 |  320 |  446 |  329 |
|  if-2-2.tcore2.AV2-Amsterdam.as6453.net -    8 | 1010 |  934 |  320 |  327 |  349 |  339 |
|                           80.231.152.74 -    7 | 1044 |  976 |  310 |  317 |  344 |  315 |
|                            37.48.95.197 -    7 | 1042 |  974 |  319 |  325 |  348 |  327 |
|                            37.48.74.133 -    6 | 1066 | 1004 |  317 |  324 |  446 |  323 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Edited January 3, 2015 by r_xTheChosenOne0

[r_xTheChosenOne0 5]

Please help i cant play tanki getting high ping 200-999 my fps is always around 50-60

 

 

 

WinMTR :-

 

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                            124.123.64.1 -    3 | 1190 | 1159 |   31 |   36 |   50 |   37 |

|                        ras.beamtele.net -    4 | 1162 | 1124 |   31 |   37 |   50 |   38 |

|121.240.252.25.STATIC-Hyderabad.vsnl.net.in -    4 | 1160 | 1121 |    0 |   36 |   62 |   37 |

|                   No response from host -  100 |  263 |    0 |    0 |    0 |    0 |    0 |

|   ix-0-100.tcore1.MLV-Mumbai.as6453.net -   19 |  762 |  624 |    0 |   56 |  113 |   56 |

|  if-9-5.tcore1.WYN-Marseille.as6453.net -   47 |  459 |  245 |    0 |  320 |  338 |  319 |

|   if-8-1600.tcore1.PYE-Paris.as6453.net -    8 | 1002 |  924 |  322 |  328 |  348 |  327 |

| if-15-2.tcore1.AV2-Amsterdam.as6453.net -    6 | 1082 | 1024 |  310 |  320 |  446 |  329 |

|  if-2-2.tcore2.AV2-Amsterdam.as6453.net -    8 | 1010 |  934 |  320 |  327 |  349 |  339 |

|                           80.231.152.74 -    7 | 1044 |  976 |  310 |  317 |  344 |  315 |

|                            37.48.95.197 -    7 | 1042 |  974 |  319 |  325 |  348 |  327 |

|                            37.48.74.133 -    6 | 1066 | 1004 |  317 |  324 |  446 |  323 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Anyone help please :(

[Tex_Ranger_BMF 5]

Anyone help please :(

Why is people trying to get the IP of TankiOnline? Thanks .

 

 

TRB.

[FrosTpro123 12]

RETURN IT PLEASE

PS: I do not spam I go for my dream

[DonCarnage 1,270]

what about the test server?

See Test Server.

[sweing1 2]

i have had this server message all day today     

[cleampa 0]

 

Hi,

 

for at leat last 4 hours there are routing network problems

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                   95-65-77-*.starnet.md -    0 |  307 |  307 |    2 |    6 |   87 |    4 |

|                   95-65-77-*.starnet.md -    0 |  307 |  307 |    2 |    6 |  102 |    3 |

|                                10.4.3.1 -    0 |  307 |  307 |    2 |    6 |  108 |    5 |

|                  95-65-1-126.starnet.md -    0 |  307 |  307 |    2 |    7 |  108 |    4 |

|                  37-233-0-14.starnet.md -    5 |  263 |  252 |   40 |   49 |  197 |   41 |

|               ae4-201.fra61.ip4.gtt.net -    0 |  306 |  306 |   39 |   45 |  170 |   40 |

|                as1299.fra61.ip4.gtt.net -    0 |  306 |  306 |   39 |   45 |  135 |   42 |

|                  ffm-bb2-link.telia.net -    4 |  272 |  263 |   40 |   51 |  171 |   44 |

|                  hbg-bb4-link.telia.net -    5 |  257 |  245 |   47 |   54 |  143 |   50 |

|                  adm-bb4-link.telia.net -    6 |  251 |  237 |   51 |   57 |  148 |   53 |

|                   adm-b2-link.telia.net -    6 |  255 |  242 |   52 |   58 |  143 |   57 |

|   leaseweb-ic-146202-adm-b2.c.telia.net -   29 |  143 |  102 |    0 |   85 |  201 |  121 |

|    po1001.ngn-ams1-cs2-new.leaseweb.net -    6 |  255 |  242 |   49 |   55 |  147 |   52 |

|                            37.48.74.133 -   20 |  171 |  137 |    0 |   75 |  191 |  114 |

|________________________________________________|______|______|______|______|______|______|

Edited April 5, 2015 by cleampa

[WorldStarNL 1]

https://www.youtube.com/watch?v=s43z7-pzlR0

[DonCarnage 1,270]

https://www.youtube.com/watch?v=s43z7-pzlR0

You can try to fix it via this link  ★ Fatal Error - Solution!

 

- How to clear your browser cache

- How to clear Shared Objects

[WorldStarNL 1]

You can try to fix it via this link  ★ Fatal Error - Solution!

 

- How to clear your browser cache

- How to clear Shared Objects

thanks a lot, really! But not ANY of these worked!  :(

Please someone help me!

[MeTrIKSS97 152]

i uncheck the box Resolve names and i play in Server 1 . but every time i click Start i see this picture:

http://prntscr.com/6wrof7

 

what's the solution please ?

[DonCarnage 1,270]

i uncheck the box Resolve names and i play in Server 1 . but every time i click Start i see this picture:

 

http://prntscr.com/6wrof7

 

what's the solution please ?

1- Close WinMTR.

2- Right-click "WinMTR.exe," and select Run as administrator.

3- Click Yes in response to the warning message.

3- Go back to Step 3 under "Performing a traceroute using WinMTR."

 

Go to the folder where you extracted the contents of the ZIP file.

Double-click the WinMTR.exe file to open WinMTR.

Enter the following in the Host field based on the problem you're seeing:

 

- Slow page loading: store.yahoo.com

- Editing problems: edit.store.yahoo.com

- Checkout problems: order.store.yahoo.com

 

Click Start. WinMTR will begin sending packets to the IP address specified.

When the "Sent" number reaches 50, click Stop.

Edited April 22, 2015 by DonCarnage

[Omar_Enze 846]

*Translated by me* ;)

 Good Job

[r_D0m10 16]

using stand alone flash player as advised 

done all the other crap as advised..

still serious lag and dcs i said it before and say it again

to much information .

no one should haft to put up with this stuff to make a game work i don't know of any other game that has such problems.

is it not time Tanki online invested in a downloadable program to play.

that would solve most network problems.

[Sacrifice 2,278]

Thanks guys, your the best ;)

 

I don't have anymore up-votes >.< I hate when this happen, but..+1

 

---

When responding to a post of mine, please quote the post, so I get a notification and see it :)

 i upvoted your comment, its quite  right, many people just dont upvote posts because they are lazy too 

[lordmostafa 3,821]

 i upvoted your comment, its quite  right, many people just dont upvote posts because they are lazy too 

:p

[Sacrifice 2,278]

:P

 XD have a great time , bye

[lordmostafa 3,821]

 XD have a great time , bye

Same to you my friend :)

[Guest]

TOPIC UPDATED

[Materialist 456]

I can't stay in the game not even for 10 secs.

This topic did not help, neither did this.

Neither deleting flash's nor browser's cache helped.

Im pretty sure it's not my network speed's fault.

It is happening on all browsers, including Standalone Flash Player.

Im pretty sure nobody knows my email or password, and even if someone does, it is happening even when I am not even logged yet.

I doubt that's a virus.

My flash player is up to date.

Im not willing to make fuss with my internet's provider just to test if changing IP would help.

My internet data is not overloaded with downloads whem Im trying to enter the game.

I even reinstalled my Flash Player, didn't work.

It is also happening in test server (whem Im not even signed in too).

 

My internet is wireless, 4G.

Im using Windows 7 Home Premium.

It happens on all servers

I live in Europe.

It is not happening randomly, it happens after a few secs I enter the game, but sometimes when I manage to load a battle, I can stay in it as long as I don't refresh, or sometimes as long as I don't go to garage or check missions.

 

My this thing is 3 years old and it's a bit damaged.

I know that if it's its fault, there is nothing you can do, but just in case it's not, any suggestions what to do would be appreciated.

Edited February 1, 2016 by Materialist

[DonCarnage 1,270]

 

 

I can't stay in the game not even for 10 secs.

This topic did not help, neither did this.

Neither deleting flash's nor browser's cache helped.

Im pretty sure it's not my network speed's fault.

It is happening on all browsers, including Standalone Flash Player.

Im pretty sure nobody knows my email or password, and even if someone does, it is happening even when I am not even logged yet.

I doubt that's a virus.

My flash player is up to date.

Im not willing to make fuss with my internet's provider just to test if changing IP would help.

My internet data is not overloaded with downloads whem Im trying to enter the game.

I even reinstalled my Flash Player, didn't work.

It is also happening in test server (whem Im not even signed in too).

 

My internet is wireless, 4G.

Im using Windows 7 Home Premium.

It happens on all servers

I live in Europe.

It is not happening randomly, it happens after a few secs I enter the game, but sometimes when I manage to load a battle, I can stay in it as long as I don't refresh, or sometimes as long as I don't go to garage or check missions.

 

My this thing is 3 years old and it's a bit damaged.

I know that if it's its fault, there is nothing you can do, but just in case it's not, any suggestions what to do would be appreciated.

 

 

 

Is it possible for you to try it connected directly?

 

Like actually just plugg-ing an ethernet cable into your router from your PC and removing the USB wireless adapter and seeing if it works?

 

If it works without disconnecting or anything, it'd be a matter of just buying a different WiFi device or keeping your PC connectly directly.