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I lost my Double crystal card. How?


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Hi.I logged on to tanki from tankionline.com/en/ etc. As a daily gift they gave my Double crystal card. Then I heard about the X3 thingy with gifts, so I went to VK, made an acc and collected my cry: 

THyRkp3.png

 

Then, cos i'm not used to Russian server I went back to the EN server from the website (tankionline.com.en/ etc) and then I saw my Double Crystal card has disappeared

OosXCGH.png

 I need Double crystal card since its 50% of sale for prepaid cards and 25% for MU!!!!! SO I really need help now ):

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Hey, I'm sure. To double check I still have the same amount of supplies from yesterday, and no it can't be PRO battle pass since I bought it. Plus I saw I got Double crystal card. Anyway, I have a pic from yesterday from my last battle, and it shows I didn't have Double crystal card.

Edited by destroyer910

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The double crystals card last for a day, which is 24 hours, the time will start counting from when you log in your account and the time you recievd double crystals card, for example, if I log in today at 1pm and the double crystals card will stay till tomorrow 1 pm. So I think you loged in late yesterday, and it was not 24 hours yet, that's why you still had double crystals card today, it got removed automatically when it was 24 hours.

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No its not like that at all. No matter what time you login it will go away on server update/restart then new gift will appear.

 

OP: I got today DCC and logged in on VK also. My DCC is still there.

I know what you mean, but I'm not saying that, ovieusly you get "daily gift" after the "server restart", but I'm saying,for the "Double crystals card" when you log in to your account and recived the double crystals card, it will start counting from when you loged in to your account and received the double crystals card and of course you get the daily gifts after server restart, but it doesn't matter if you received gift next day and you still have double crystals, as I said before double crystals card will get removed automatically when its 24 hours. Edited by I.Pro.the_best_re

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