Lost Crystals Glitch

[eessydo 17]

So I have been playing a lot lately and have noticed that when I change between servers that sometimes I lose the crystals earned on a particular server. I have estimated about 500 crystals lost since I noticed the issue but today I actually paid attention and short of screen shots have some proof.

 

I started playing today on server 6 and had 1996 crystals when I started. I decided to pay attention to my crystals since it seems like I am always "going backwards" when it comes to earning crystals. After playing a couple of games, one where I scored 44 crystals coming in first, another where I scored another 14 crystals along with all of the miscellaneous crystals I had obtained 2075 crystals.

 

I had grown bored of Server 6 which I didn't think had any good games and decided to log onto server 2. Upon signing into server 2 I found that my crystal total was now 1999. Talk about frustrating.

 

I am sure I have been "robbed" of several other crystal amounts in the past but rarely paid attention to where I was at when jumping between servers. Quite frustrating for someone taking the "long route" to obtain upgrades.

 

I have considered buying crystals, but now I don't think I will based on the fact that crystals are reduced arbitrarily via this bug.

 

I have emailed help@tankionline.com , but I would encourage you to pay more attention to your crystal numbers if you bounce between servers.

[eessydo 17]

Follow-up

 

Tanki's help group rectified the issue. I can't say enough about their customer service in dealing with these issues, I would just prefer they don't happen.

[SergentSoapMacTavish 80]

at least you have 1999

i have only 15 but i change server every 3-4 games and my crystals are the same