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The new shortened version  of my, Tanki account  linked, email address is not in my settings. (the cog icon)?  It only says, "Change password and email".

The Vlog has a picture that shows a shortened email address with the 1st and last letters.. How can I find the address.

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And finally, something that will make the game a lot more secure. Now, you’re less likely to lose your account completely if it has been hacked. If your account is linked to an email address, it will not be displayed in the game’s interface; you will only see the first and last letter in your email address. That way, hackers won’t know which email will be used when restoring an account.

 

Feel free to join the discussion below!

 

 

Oh, sorry bro, didn't see the V-LOG.


Is there any other way? To find out your old email?

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Is there any other way? To find out your old email?

 

Semyon Kirov, on 03 Oct 2014 - 02:25, said:snapback.png

 

 

And finally, something that will make the game a lot more secure. Now, you’re less likely to lose your account completely if it has been hacked. If your account is linked to an email address, it will not be displayed in the game’s interface; you will only see the first and last letter in your email address. That way, hackers won’t know which email will be used when restoring an account.

I can not  see the first and last letter in my email address

Tnx to all

Edit. Image added 

dC5LStT.png

Edited by wasp-fast-point-sqn

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Currently, the only way to get your email address completely is to ask it to help desk at help@tankionline.com. Write to them and explain the situation.

Won't Tanki Online help desk find that suspicious, that it could be a hacker trying to find out the email?   

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Currently, the only way to get your email address completely is to ask it to help desk at help@tankionline.com. Write to them and explain the situation.

 

 If jokersus.cava, can  see his email first and last letter in the settings email address box. Why can't I see them in mine?

 

Won't Tanki Online help desk find that suspicious, that it could be a hacker trying to find out the email?   

Yes, Tanki Online helpers, very  rightly, would find that very suspicious.

Edited by wasp-fast-point-sqn

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 If jokersus.cava, can  see his email first and last letter in the settings email address box. Why can't I see mine?

They will ask you several questions to confirm that you are the real owner of account.

Thanks for trying to help, but:- 

I ask you, jokersus.cava, can you see the first and last letter of your email address in the settings 'email address box' of your account?

 

Please understand, you are not being asked, "what they are". Can you see them?

Edited by wasp-fast-point-sqn

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Thanks for trying to help, but:-

I ask you, jokersus.cava, can you see the first and last letter of your email address in the settings 'email address box' of your account?

 

Please understand, you are not being asked, "what they are". Can you see them?

No, I don't, nobody does. If you want to see those letters, they should be here.

What you saw in V-LOG was just an example to show people how it worked like.

Edited by jokersus.cava

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Unfortunately there is no guide available for this situation in the FAQs. Do not worry though! We're working on it, and hopefully you'll get a useful+in-detail guide once we're done with it.

 

You can try contacting Tech Support as Cava suggested. It'd be great if you could state some questions of your account which's answer is in your knowledge only. By doing that, they'll give you further more questions to confirm.

 

Good luck! :)

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