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hi,

I have had this a few times, Your internet connection was bad , Bad ping and FPS (Frame per second) I don't think they can do anything, Because the gold box was taken by someone else, so therefore they cannot give your crystals back. Good luck in the future!

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It's actually not Tanki's fault as you're stating. This is due to a bad internet connection. 

Tanki crashes all the time! What do I do? How do I raise my FPS?

Maybe this can help.

How to clear your Flash player cache.

How to clear your browser cache.

Connection closed by server is often due to a bad internet connection, too. Maybe something here can help you.

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