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A friend of mine's account has been hacked in and stolen..


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Damla61 has said that his original account (alkan61) was hacked and stolen from him some time ago, and has mentioned that the account has been banned as a result of the hackers misdeed on their access into the account

 

He has aleady contacted help@tankionline.com when he knew it was hacked and was asked to provide details, but so far he hasn't received a response

 

This is only being reported now on the forums because Damla61 didn't know how to report his stolen account, and I am reporting on his behalf

 

what can we do?

 

please message Damla61 regarding how he can get his account back

 

 

Thank you

 

 

 

 

 

 

 

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so he contacted help@tankionline.com

so prob wait a few more weeks or mail them again and if that does not work it must mean your retrieval of your account was a failure, reason being: failed to answer the questions.

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Tell him to report the situation himself. This isn't how it works.

 

If he has some problems due to which he can't, help him since he seemingly is your friend.

 

You may recreate a topic with proper complaint.

 

 

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