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Lost gold box because of tanki's ping


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I lost a gold box because of tanki's ping i had good connection and it was full and all of the sudden i saw the gold box i was over the location and the ping got really low and I had good connection!! Please help me tanki helpers and solutions and a gold box because of the problem that had come up to me. so can you help me plz. it was unfair that it glitch on me when the gold box drop if this happen to anybody plz say something ok plz come out  my tanki name is ivan_godoy ok if you want to send me something

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Are you sure it wasn't your Internet connection problem, you get high ping due to bad internet connection. However do you have any proof. If you think it was tanki online fault and you have the proof, you can try claiming for the crystals,check this out, How to get your crystals back.

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