Can only play by Miniclip not by Tanki Online site

[NeO5o5 0]

hi i first found this game on Miniclip site and reached to third lieutenant rank and my username is Neo9211 i can only play this game via Miniclip site and on Tanki site it tells password incorrect.I can't join clans and tournaments and several other functions on Miniclip site like report etc. I also tried to get solution on Miniclip forum but they refuse to tell my id's password plz help me on this topic, here is a proof photo attached.

Edited March 8, 2015 by NeO5o5

[Nightingale 70]

If it's your password then perhaps emailing help@tankionline.com will be of some use. If you can access Tanki settings on the Miniclip version then there could be an option to change your password as there is on the full version. Best of luck tanker.

[blackopspaul 753]

I recommend you to ask help desk to move your account from miniclip to the actual Tanki site, it will avoid such issues in future. To do it, just send an email to help@tankionline.com with your issue.

 

The link you receive through e-mail should be like this:

The first part:

 

Edited March 8, 2015 by blackopspaul

[NeO5o5 0]

If it's your password then perhaps emailing help@tankionline.com will be of some use. If you can access Tanki settings on the Miniclip version then there could be an option to change your password as there is on the full version. Best of luck tanker.

i will try emailing but there is no option for password change on miniclip version plz check the photo

[blackopspaul 753]

Image.jpg

i will try emailing but there is no option for password change on miniclip version plz check the photo

Did you read my post?

It clearly says what you need to do.

[NeO5o5 0]

Did you read my post?

It clearly says what you need to do.

yes i will send to help tanki the link on miniclip is like this:

www.miniclip.com/games/tanki-online/en/#t-w-t-H

[blackopspaul 753]

yes i will send to help tanki the link on miniclip is like this:

www.miniclip.com/games/tanki-online/en/#t-w-t-H

Send an email to help@tankionline.com and tell them to move your MiniClip account to the actual tanki online server.

[Neo 3]

Hi tankers my problem is solved and this is my id.Thank You very much to all :D

[MarineMan2 1,164]

Glad to hear it. :)

 

Closed.