password change problems.

[usernamesoffensive 0]

I recently decided to change my password. I clicked on all the relevant stuff and received an email telling me to 'click the link' to change my password. I clicked the link and nothing............. I clicked it agan and ...........nothing. This happens every time I click on it!

I copied the link and pasted it into my search bar and then 'http Error 403 error' message appears. What can I do now to change my password?

[DonCarnage 1,270]

Go to your email box, find the letter from Tanki. There, you will see a link - click on it 

 

 

 

 

Try again. You can creating a new topic in this section Problems and Solutions.

Edited March 19, 2015 by DonCarnage

[DarkOperative 5,580]

That error occurs when something incorrect is written in the URL; a misspell, a random irrelevant digit etc. Replying to the Email wouldn't do any help, so try repeating the process again.

[jazz20 1,181]

That error occurs when something incorrect is written in the URL; a misspell, a random irrelevant digit etc. Replying to the Email wouldn't do any help, so try repeating the process again.

how would an error in the URL occur if you're just copy pasting it? Are there errors in the system itself?

[GG_reg 1,524]

Moved from General.

[dilsharox 2,395]

something must be wrong with the browser u use try it out in a different browser

[usernamesoffensive 0]

QUOTE: Go to your email box, find the letter from Tanki. There, you will see a link - click on it 

 

As I said in my original post, I have already done that, several times. The link does not work.

Edited March 20, 2015 by usernamesoffensive

[jokersus.cava 1,503]

As I said in my original post, I have already done that, several times. The link does not work.

Be sure you don't close the tab with your Tanki account logged in after clicking on "Change password and email" button.

[usernamesoffensive 0]

OK, here we go again. I deleted my last tanki email, kept my email open. Logged into tanki again in another window, went to settings and clicked 'change password/email'. An email was sent to me. I opened the email. 'Click on the link' it said, I clicked on the link which was blue then it turned black. I right clicked and then clicked 'open in a new window'. I get a message with the http 403 malarky at the top and a line that says 'you have to be logged in to do this' I AM LOGGED IN!!! The links don't work! :angry: :angry: :angry:

and also this;

This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the website but it does not have permission to view the web page.

Edited March 21, 2015 by usernamesoffensive