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Hmm. It looks like someone else has your password and he/she logs in and gets the reward before you. It also explains that strange 3000 crystals appeared. You need to change your password as soon as possible.

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Sometime it doesn't shows what reward you get, it just adds in your account automatically, you should see some changes on your supplies or crystals such as increasing crystals/supplies, if you see any changes, that mean you got your reward.

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I have encountered this problem twice

When I asked administration for help they replied due to some technical problems you may not get daily rewards bug no need to worry after few hours or days you will receive your reward

If not then... You need log into game after 1 month fir grand reward

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I have a problem where it says I get 1,100 crystals every day, but my crystal amount never changes. I am really looking forward to my rewards, but ever since this started I've been behind. Any Help?

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