Is this a glitch or intentional? (and other rants)

[Ironwolf4 13]

For the last few days, I've found myself "self destructing" when I've jumped onto, or crawled over another tank:

today there was a mad scramble for a gold box, and a heavy tank pushed me on top of another tank, and I "self destructed"...

If this is a glitch, please do something about it ASAP, because I use a Hornet, and often find myself on top of other, heavier tanks (which is bad enough as they can still shoot me, but I can't shoot them!). On the other side of this coin, there have been a few times when I've pushed under other tanks, but THEY don't self destruct, so what the heck is going on?!!!?

If this is supposed be some kind of deterrent to keep players from getting on top of other tanks, well, it's just plain stupid, and needs to be fixed. 

For the amount of money I have spent on this game, I have to say I'm getting pretty dammed fed up with some of the "glitches" and "improvements" that have popped up since I started playing. How about giving us some value for the money we spend? I'M HELPING TO PAY YOUR SALARIES, so how about treating me with a little more respect?

You're in BUSINESS, and I'm a paying CUSTOMER, so it's time you started treating me as such.

I've lost count of the $$ I've spent getting my Hornet up to M2, maxed MU's on Speed and Armor, plus MUing a couple of paints... and yes, I'm impatient, so have spent the $$ to Speed up the MU's.

It's been  EXPENSIVE, and, my tank isn't nearly as fast or as strong as I think it should be (unless I'm constantly drugging)

I'm a Captain, and get killed by 1 shot from a 2nd Lieutenant's Rail?  While wearing Digital paint; supposed to be "strong against Railgun"... BS.

 

 

[Maf 32,309]

 How about giving us some value for the money we spend? I'M HELPING TO PAY YOUR SALARIES, so how about treating me with a little more respect?

The money you put into the game is a donation, so you can't expect to get something back for it. You already get crystals as a "thank you" from developers, but you can't pretend to be their boss just because you contribute to their income.

 

Regarding your complaint - the anti-cheat self destruct feature is temporary and will most likely be fixed in the nearest future.

[dilsharox 2,395]

i think this topic should be moved to P&S

anyway u wont get your money back & i think mafioza is right regarding your problem

[stanzhang 3,291]

You must lag alot try to resolve this issue

[Ironwolf4 13]

The money you put into the game is a donation, so you can't expect to get something back for it. You already get crystals as a "thank you" from developers, but you can't pretend to be their boss just because you contribute to their income.

 

Regarding your complaint - the anti-cheat self destruct feature is temporary and will most likely be fixed in the nearest future.

I disagree: they are running a business: they offer certain things for sale, which I have purchased for money. That is not a "donation", it's a business transaction. A "donation" is a gift of resources, in which there is no expectation of something in return. I have spent a considerable amount of money buying equipment and performance upgrades, which fall short of the performance levels I have every right to expect given the amount of money I've invested. The free crystals that we get as a "thank you" are a nice bonus, but the reality is, they are aimed more for those players who don't/can't spend money, and who would not be able to compete against those of us who do. The whole point of gaming is to relax, have fun, and enjoy the experience: when a business entity creates a situation where the paying customers aren't enjoying themselves, the onus is on the business entity to remedy the situation asap. I am a small business owner (a property maintenance business): if my services were to fall short of my customer's expectations, I wouldn't get paid until they are happy, or, I would have to offer a refund. 

Glitches are one thing, but to intentionally introduce something into a game that interferes with the customer's enjoyment of the game is another.

They have the means to test these "features" BEFORE introducing them into the game, but to dump this stuff on us without doing their due diligence is a disservice to their customers.  

Edited May 20, 2015 by Ironwolf4

[Maf 32,309]

I'd say the whole system of buying virtual items in an online game is halfway between donating to a charity and buying actual products from a private company. Yes, you expect to get things (more precisely - crystals) in return for what you invest, because it is clearly stated when you buy, but at the same time Tanki Online is a limited liability company, therefore you don't have the right to demand your money back when what you get in return for your investment does not satisfy your expectations.

 

Let's divide the process of buying into two parts.

First: buying the actual crystals. You go to the payments section in the game, you choose your payment method, you spend the money you want and you get the amount of crystals that you were told you would get. And you often get a bonus with it. This is the whole process of buying crystals and in this case you always get what you were expecting and never less. Even if you do end up getting less crystals or none at all, it will be because of a system error and you have the option to send an email to help and ask for them to fix the issue.

Second: using the crystals you bought to purchase equipment in the game. Now this part is independent of the first one, since the crystals you buy are the same as ones you earn in battle, therefore you not everything you buy in the garage comes directly from the crystals you bought with real money.

 

So if we look at it from that perspective, the developers still keep their promise. They give you the crystals you expect when you spend your money, but you buy the items with those crystals at your own risk and the developers reserve the right to change/remove those items however they like. As I said in another post, the whole game can be shut down one day after you invest $10000 to buy crystals and you still won't have the right to demand your money back, because you will be told that you got the crystals they promised.

 

Moral of the story: feel free to spend real money in online games, but do it at your own risk.

[r_Tampona0 3]

I disagree: they are running a business: they offer certain things for sale, which I have purchased for money. That is not a "donation", it's a business transaction. A "donation" is a gift of resources, in which there is no expectation of something in return.

 

The whole point of gaming is to relax, have fun, and enjoy the experience: when a business entity creates a situation where the paying customers aren't enjoying themselves, the onus is on the business entity to remedy the situation asap. I am a small business owner (a property maintenance business): if my services were to fall short of my customer's expectations, I wouldn't get paid until they are happy, or, I would have to offer a refund. 

 

Glitches are one thing, but to intentionally introduce something into a game that interferes with the customer's enjoyment of the game is another.

They have the means to test these "features" BEFORE introducing them into the game, but to dump this stuff on us without doing their due diligence is a disservice to their customers.  

 

There is a tricky part! I am not aware of this particual game but general logic goes that way. They offer things for sale = VIRTUAL THINGS - not governed as international goods, not guaranteed. Most companies aka "Freemium games" treat it donation, although they commercialise as goods (In this case as in most of cases it can be taken to court - false commercial approach). The part where you see it as its transaction is fictional or problematic. Because it is regarded as donation and crystals you get is as their free choice of saying Thank you! - it goes down like that they actually do not have obligation or can change the amount of crystals they give you!

 

Second part! The whole point of game? As a player you cannot say what is the point of game. As developer sees it, which I am pretty sure its their fun project which turned into money making business. "when a business entity creates a situation where the paying customers aren't enjoying themselves, the onus is on the business entity to remedy the situation asap." - Any particual law on this or just your interpretation? Always read the rules of game, transaction and etc. These determine what one has right to do, and the other do not. Obligation duties, although there are also international laws - and in this case many gets violated - but no one cares as its only a minor part of economy. And the customers are too young to undertand.

 

Inflation and deflation are the key methonds of MMO-s depending what type of "goods" they sell. Systematically rigged as they are the holders of "Bank". And the best part of it is : it works mate! Thats all that matters. Much of it depends where you game is registered.

 

Mafioza made a nice post! Although he is Forum moderator. Should protect the system and hide the information, yet put it nicely in words. I would take that as he/she does not get paid :)  For more information google Freemium. Most business journals have put load of though on them. General idea to remember: never participate. If the Free part is enough to have fun go for it. Never put in a dime. Two reasons. First 50% will get addicted put in another and another till mommy gets mad. And the rest just second after will understand they just through away yesterdays paycheck for virutal toilet paper! Hope you get the idea!

Edited May 27, 2015 by r_Tampona0

[Ironwolf4 13]

 ..."therefore you don't have the right to demand your money back when what you get in return for your investment does not satisfy your expectations."

 

 

"Moral of the story: feel free to spend real money in online games, but do it at your own risk"

 

Agreed, I understand that there can be no expectation of a 'refund', and I'm not asking for one: I simply believe that a Good Business Practice is to deliver REASONABLE value for money spent:

(i.e. I have recently invested a considerable amount of money in the MU's of my Hornet armor/Protection ,Speed, and paint/s, only to find that they are sadly inadequate). 

In the last 2 weeks I have spent well over $100 in REAL money, and there is very little increase in Protection or Speed). Given the total amount of $$ I have invested in my tank (hundreds of dollars) I should not have to resort to chronic buying and using of supplies just to survive. As much as this game is fun and very, very addicting, the Owners/Dev's do NOT offer what I consider reasonable value for the amount of money spent. 

Now, as for "glitches" such as the anti cheat self destruct, that should have been tested BEFORE introducing it into the game!

Not all of us have expensive gaming computers: mine is marginally adequate to play this game, and my wireless connection isn't great, and I suffer from lag a lot, so there are performance issues that I simply have to live with for the moment. However, to be subjected to a "glitch" like the faulty anti cheat feature is simply unacceptable.  

Edited May 28, 2015 by Ironwolf4