Jump to content
EN
Play

Forum

The rules of this section.


 Share

Recommended Posts

Hi All

How to complain about the problem?

 

First of all make sure that your problem is unique, because someone before you could complain about it and get the answer. Therefore, before creating a new topic:

— Look in the Help section of the site Tanki Online;

— Use the search

— Scroll two or three pages section, find the appropriate topic and read them (if necessary, write a review, using the guidelines below).

 

 

What to do if you don't find a similar solution to your problem or what to write in an already existing topic?

 

1. If your problem is unique and you create a new topic, we need to give him the title as informative as possible. No "Help Me! "Problem!", "Help!" should not be;

2. Enter your nickname in the game;

3. To fully describe the problem, if possible, include a screenshot or video. Messages like "I have changed!" will not help us to understand what happened.

4. Try in its report to indicate the following:

a) the version of the operating system and browser, version of flash, version antivirus;

b. means (ADSL, WiFi, cable, other) and the speed of the Internet connection;

b) if the Internet is enabled through the router (and/or modem) – it model;

5. If you complain about low FPS in the game or delay in the interface, also add:

g) processor type (preferably fully) and its operating frequency;

d) RAM;

(e) model of the video card and the version of its driver;

g) screen resolution.

6. If you suspect a problem with the network (network lag) is to conduct basic diagnostics connections to servers and the results also add to your theme.

 

 

 

Please don't unsubscribe to threads, where the symptoms are different from yours;

 

To write to the moderators personally not worth it, in a public part of the forum with your trouble will cope much faster and more efficiently;

 

't pass away, safely allowing the problem. Leave feedback in the subject;

 

About the problems with the calculation of crystal report through in-game form;

 

For your ideas and suggestions there is a special resource.

 

 

Prohibited:

— creating themes with the aim to ask any questions. If you have questions feel free to ask in the subject Question — Answer;

— creation of the threads with titles that do not carry any information;

— creation of the name which does not match the content of the subject;

— abuse images and flash drives, type "Facepalm", "Bayan", "trololo", etc.;

— placement of full movies, trailers, and any parts of movies, shows, serials, etc.

 

These rules apply to all sections of the forum, including the section on "Problems and solutions".

 

________

 

Thank you for being with us!

Share this post


Link to post
Share on other sites

This topic is now closed to further replies.
 Share

×
×
  • Create New...