[Solution] Changing password and e-mail from Miniclip

[Shaloo7 1,216]

Hello, tankers!

I've been going through all this problems and solutions section lately, and I've found that some players are having issues while changing their e-mail and passwords if their account is linked with Miniclip - Miniclip users have a slightly different link they receive through their e-mails and sometimes it does not load, sometimes it shows a fatal error etc. So I'll be showing you in detailed guide on how to solve this issue.

 

First off, you request an e-mail change from your account;

 

Next, you go to your e-mail and you find a link like this:

 

Copy it in notepad and select the first part:

 

Change it to www.tankionline.com, like this:

 

Then copy the whole link and paste it in the URL bar of your browser, it should take you to the Tanki Online's home website, then just click on the 'Play' button:

 

Wait for the loading to finish and you should have a screen like this:

 

And that's it! Just change your e-mail or enter a new password and click save - you're done.

 

Errors that are often faced while changing your e-mail and password through the above method:

 

This is a very common error - to solve it, you need to request a new link from your account, the link automatically expires after a given time. So no need to worry if you get this error, just request a new link and do the same method shown above - it will work.

 

This error occurs when you type in an e-mail which is linked to another account in Tanki Online. To solve it, just type in an e-mail which has not been linked to any account in the game. Oh, and be sure to request a new link if you face this error, because the same link will not work again.

 

And that's it! If you still face any errors or any problems, please reply to this topic with the information and I will try to help you. Please upvote this if it worked for you.

[Shaloo7 1,216]

Moderators: Please change the title to a more suitable one, if available. Thanks.

[BuriedSky 1,319]

Good work...useful for the miniclip users..

[Darren4Turbo 4,913]

Good work Shaloo :)

[Shaloo7 1,216]

:)

[drazeruzumaki 5,021]

thnx man  :lol:

[PrinceMalagant 35]

Thank you friend !!

[I_H-A-R-O-U-N_I 0]

Thanks :) its work sometime and sometime Fild :( 

[Shaloo7 1,216]

Thanks :) its work sometime and sometime Fild :(

What does it say?

[TheQuirkyOutLaw 11]

it used to work but not now :((

[Phoenix.Raised 5,992]

I tried that, 5 or 6 times and every time i get a message "link you have passed by is corrupted"

 

Players must know that only solution in that case is contacting help@tankionline.com

 

So I urge  admins/mods of the Forum, because there are many identical questions, that you change solution it in the Topic

 

That solution is not working anymore - it is outdated and its just making confusion among players.

 

Thank you

[Eragon 13,876]

I doubt Miniclip users know of the forum or will see this topic. But I guess for the few rares ones who do, Good job I guess...

[Shaloo7 1,216]

I tried that, 5 or 6 times and every time i get a message "link you have passed by is corrupted"

 

Players must know that only solution in that case is contacting help@tankionline.com

 

So I urge  admins/mods of the Forum, because there are many identical questions, that you change solution it in the Topic

 

That solution is not working anymore - it is outdated and its just making confusion among players.

 

Thank you

You must be doing something wrong. I've tried it just now and it works fine for me.

[Miahak 1,596]

If the above solutions don't work for some players, their must be something wrong with it, in this case you just need to contact tech support help@tankionline.com, and explain the situation.

[Phoenix.Raised 5,992]

You must be doing something wrong. I've tried it just now and it works fine for me.

 

Nope, every email i had and and clicked a link in it:  "link you have passed by is corrupted"

 

Like i said 5 or 6 times same message: "link you have passed by is corrupted"

 

But it is ok now, I wroted Tanki support and my problem is solved

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:)  Because it is simple it is impossible to do something wrong.

 

1. In Tanki click Change email and password

2. Check email and click the given link

 

It is just 2 steps :)

Edited August 11, 2015 by Phoenix.Raised

[Ap4XaHreJI 112]

Oh damn! this works..i don't have to provide credit card and purchasing dates to help@tankionline.com every time when i get corrupted link. ur a Hero

[CRIME_GUY 72]

thnx.

[Phoenix.Raised 5,992]

Players, if you have link you have passed by is corrupted problem, then do this:

 

Only solution is to send an email to help@tankionline.com

After explaining them your problem, first they will ask you to click on the link in the email to confirm the IP address, and then will ask you what new password you want.

After your reply with new password you wish to have, then you get confirmation in email that password has been changed.

To check is it changed: First try to log in with your old password and if it says that you entered invalid password, try new one. If new one works - you did it.

This password changing takes about 24h - 48h

[Shaloo7 1,216]

Players, if you have link you have passed by is corrupted problem, then do this:

 

Only solution is to send an email to help@tankionline.com

 

After explaining them your problem, first they will ask you to click on the link in the email to confirm the IP address, and then will ask you what new password you want.

 

After your reply with new password you wish to have, then you get confirmation in email that password has been changed.

 

To check is it changed: First try to log in with your old password and if it says that you entered invalid password, try new one. If new one works - you did it.

 

This password changing takes about 24h - 48h

That is another way, I told the way to change it yourself. Not by sending an e-mail to Tanki support. Both shall work :)

[Phoenix.Raised 5,992]

That is another way, I told the way to change it yourself. Not by sending an e-mail to Tanki support. Both shall work :)

 I think also that, but at the start of the Topic, you said:

 

 

This is a very common error - to solve it, you need to request a new link from your account, the link automatically expires after a given time. So no need to worry if you get this error, just request a new link and do the same method shown above - it will work.

 

I tried that some time ago. I request a new link 6 times. And every time i click on a new link in email  i get a message: link you have passed by is corrupted

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Links i got in email where not outdated, i requested them all in a maybe hour interval and none of them worked

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So i send email to help@tankionline.com

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Conclusion: if you have link you have passed by is corrupted request a new link. If new link is not working contact Tanki support

[Daddy 18]

Tried about 23 times already still wont work.

[Phoenix.Raised 5,992]

Tried about 23 times already still wont work.

You had 23 times error link you have passed by is corrupted?

[hiramdoe 376]

Name: hiramdoe

I've been trying to change my pass by myself for a long time now, I think i'm not able since March or so. I don't even get to put any data in there I just directly get the "Link you have passed is corrupt" message

HELP!! 

[Amateur 829]

NIce. Good to see people trying to help :)

[boysrule222 18]

Thank you Shaloo7, many faced the problem, You have now fixed the common problem

 

I thank you soo much,

 

:D