change email and password

[The.Boss.TO 10]

my password is not changing , i open the link that come after changing the password saying the link that is passed by is corrupted ,, any solutions ????

[BuriedSky 1,319]

Maybe the link that you sent to your email was too old, so the link expired.

Or the PC from which you sent a password change request, and the PC from which you clicked the link were different.

 

Read this from more info. --> How to change Password

[Phoenix.Raised 5,992]

my password is not changing , i open the link that come after changing the password saying the link that is passed by is corrupted ,, any solutions ????

 search Forum next time....

 

 

And the only solution is to send an email to help@tankionline.com

 

First they will ask you to click on the link in the email to confirm the IP address, and then will ask you what new password you want.

 

After your reply with new password you wish to have, then you get confirmation in email that password has been changed.

 

To check is it changed: First try to log in with your old password and if it says that you entered invalid password, try new one. If new one works - you did it.

 

This password changing takes about 24h - 48h

[DonCarnage 1,270]

This is a very common error.

[solution] Changing password and e-mail from Miniclip

 

Hope this helps. 

[Phoenix.Raised 5,992]

This is a very common error.

[solution] Changing password and e-mail from Miniclip

 

Hope this helps. 

 Info from that Topic:

 

 

This is a very common error - to solve it, you need to request a new link from your account, the link automatically expires after a given time. So no need to worry if you get this error, just request a new link and do the same method shown above - it will work.

 

I tried that, 5 or 6 times and every time i get a message "link you have passed by is corrupted"

 

Players must know that only solution in that case is contacting help@tankionline.com

 

So I urge you and other admins/mods of the Forum, because there are many identical questions, that you change solution it in the Topic http://en.tankiforum.com/index.php?showtopic=276814&do=findComment&comment=4870279

That solution is not working anymore - it is outdated and its just making confusion among players.

 

Thank you