★ Actual Problems & Solutions

Serene · August 27, 2015

This topic consist of some known bugs and issues which you can experience in game and some workarounds for them.

Arbitrary self destruction when not in "Danger Zone"
It usually occurs when your tank is mounted on another tank in the map Madness (Auto self-destruct when you shoot or jump off a ramp/platform)
Reason: It's caused by false positive of anti-cheat system. Developers are working to improve it.

I can not deal any damage to opponents, pickup drops or capture points/flags. (Refresh fixes it for sometime)
Reasons: It's caused by false positive of anti-cheat system.
Possible solution: Unload all background software and processes/programs. Try to change the browser you are currently using for TO.
Sometimes you don't deal any damage when you enter a battle, but it automatically turns on upon the next respawn or after refreshing the page.

Vulcan sometimes doesn't deal any damage to opponent or to itself (no overheat)

Possible solution: There is no workaround for this problem as of yet. Just stop firing for a moment.

Solution is in-progress.

Shaft's turret jams and sometimes goes up when being still aiming an opponent

Possible solution: When turret rotation jams, just press turret rotation key(Z, X & C || <, >, /) to rotate it. Crosshair is lifted after your tank gets destroyed when being still.

Fix is planned.

Brown screen appears without any error

Reasons: This is due to a visualisation engine issue when mouse control is enabled in settings.

Possible solution: Turn off the Mouse control option. If you are using shaft — then you can try to hold space and then self-destruct.

Fix is planned

Loading never ends (repeatedly)

Reasons: Due to some connection issues(temporary or permanent) some of game resources are not properly loaded into browser's cache, which causes the loading to stuck.

Possible solution: Clear your browser cache. If you are using SA version of flash player or any "client" — you should clear IE cache. Debugger version of flash player can show full information about this problem.

Connection Failed
Reasons: Connection to one of the game ports (4444, 5050, 5222, 5223) cannot be established due to some permanent or temporary connection issues.
Possible solutions:
1. Check your firewall/antivirus settings or try to turn it off completely.
2. Reboot your router.
3. Clean Flash player Shared Objects. Or just use http://fixit.tankionline.com/ this link to load to the game.
4. Connect your administrator or ISP tech support.

Can't pickup drop boxes on the Rio. There is no possibility to pickup drop box until it lands on the ground
Reason: Level glitch.
Workaround: Don't try to pickup flying drop boxes, even gold boxes.
Fix is not planned

You temporarily forbidden to write in chat. This message appears in textbox with no reason
Reason: Antiflood issue
Workaround: Simply untick "Show notifications" in settings and hit save. If you want to keep it open then play along. If not, then untick it and hit save again. The chat issue won't be there anymore.

If you can't find a problem or a solution in this topic, then create your own following the rules.