★ Actual Problems & Solutions

[OJonnyX 25]

I don't know about everyone else but after the update it seems slower. Many times it takes so long to get into battle I removed from inactivity. Are the servers slower or something. Don't seem to be as many players as before so whats going on? Is this temporary or now a permanent "feature".

[Crip 4,735]

I don't know about everyone else but after the update it seems slower. Many times it takes so long to get into battle I removed from inactivity. Are the servers slower or something. Don't seem to be as many players as before so whats going on? Is this temporary or now a permanent "feature".

The "Pause" time length got reduced from 5 minutes to 2 minutes in a recent update. If your finding the browser version slow, simply download the "Client" version from the main page, here.

 

It may take some time to load in your first few games, but it will definitely be worth the switch, as the Client will eventually load battles super-fast (once it has stored the information for that map).

 

Less players? No, Tanki is as popular as it has ever been. Most of the servers were full or close to full during the Christmas period. It's just a "Back to School" low as people get back into a daily routine. Don't worry, Tanki isn't dying yet :)

 

[arun993 0]

where is my parkour option can any one say me :excl:  :huh: 

[Crip 4,735]

where is my parkour option can any one say me :excl:  :huh:

You have to have a "Pro Pass" to be able to create a Parkour battle.

[CooperO 7,956]

where is my parkour option can any one say me :excl:  :huh:

You have to scroll down a bit in the battle creation tab:

 

And of course like said, you need to have a PRO pass also.

[mistertomato 0]

hello! my legend account has been stolen, i wrote to help@tankionline.com a lot times and i just got the applications, i filled them in but nothing happened after that. What should i do?

[CooperO 7,956]

hello! my legend account has been stolen, i wrote to help@tankionline.com a lot times and i just got the applications, i filled them in but nothing happened after that. What should i do?

How long ago did you fill in those applications?

[thedoctor93 0]

the actual problem is that i'm not an admin by now. seriously though I want to become an admin I won't over use the power of being an admin

[HiS.RoYaL.HiGhNeSs 2,036]

the actual problem is that i'm not an admin by now. seriously though I want to become an admin I won't over use the power of being an admin

All admins start off as regular helpers of the administration, those guys have spent a really long time as helpers and have been working really well. So Developers have decided that they will be able to handle this responsibility - manage various helper groups, deal with complaints against them, manage rules and guidelines, keep order in forum and chat and other administrative tasks. If you think have the potential to become a helper and want to become one, read the application rules here: Becoming a Helper

[Mister.Sister 3,574]

the actual problem is that i'm not an admin by now. seriously though I want to become an admin I won't over use the power of being an admin

Considering your rank, it seems like you have also just started this game. There is so much to learn about it and yet for me there is much more to discover.

[Benefactor 6,888]

I am trying to log into the GAME part of Tanki. I was just on with one of my alternates and near the end of the battle it kicked me out and started acting funny. I tried logging back in but it was just slow. I tested out other sites like Amazon and nfl.com and they worked fine. So I just rebooted just to get back up to speed. However, this message came up on a blank white page when trying to log back into the GAME part of Tanki:

 

Internal Error: Missing Template ERR_CONNECT_FAIL

 

 

Anyone know what this is?

Edited January 10, 2017 by Benefactor

[Guest]

I am trying to log into the GAME part of Tanki. I was just on with one of my alternates and near the end of the battle it kicked me out and started acting funny. I tried logging back in but it was just slow. I tested out other sites like Amazon and nfl.com and they worked fine. So I just rebooted just to get back up to speed. However, this message came up on a blank white page when trying to log back into the GAME part of Tanki:

 

Internal Error: Missing Template ERR_CONNECT_FAIL

 

 

Anyone know what this is?

Do you have a Proxy server, UTM, Content Filter, Firewall enabled?

[Benefactor 6,888]

Do you have a Proxy server, UTM, Content Filter, Firewall enabled?

I figured it out. I am at the dealership (car getting a tune-up) using their WiFi and it looks like I was eating up a chunk of bandwidth for a while, so it looks like a triggered a limit key. I turned on my own hub and everything was fine.

[Guest]

I figured it out. I am at the dealership (car getting a tune-up) using their WiFi and it looks like I was eating up a chunk of bandwidth for a while, so it looks like a triggered a limit key. I turned on my own hub and everything was fine.

Ah well, that explains it. Its an error generated by browser itself, so it's likely to do with the stuff I asked above. Anyway, good to know your issue is solved. :)

[Benefactor 6,888]

Ah well, that explains it. Its an error generated by browser itself, so it's likely to do with the stuff I asked above. Anyway, good to know your issue is solved. :)

Thanks. Who do I make the check out to?

[goldapple_op 2]

Tanki online where is my stolen account I sent a application where is it what is the password to my stolen account please send me a email soon

[Crip 4,735]

Tanki online where is my stolen account I sent a application where is it what is the password to my stolen account please send me a email soon

They will send you a reply. Usually in less than 7 days.

 

Just be patient, and this isn't the correct place to complain about the time length they take.

[TNTRicohat 41]

what is this now? :wacko:

[HiS.RoYaL.HiGhNeSs 2,036]

what is this now? :wacko:

 

 

 

 

If you didn't receive any crystals you can contact our technical support team via this form. More info.

[TNTRicohat 41]

What doesnt make sense it that it would let you have about ± 2 858 crystals. So with a score difference of a 104 EXP you will get an extra 900 crystals more than 2nd place in the losing team? Why would you hide the amount of crystals you have? Because if you had of received the crystals it would of highlighted green, but your hiding this.

 

From what it looks like as well you do type a lot in chat, "just loser damn /bye". If you have really gotten 0 crystals you would of said that in the chat and maybe other tankers as well.

 

I have a feeling this isn't quite adding up ^^

maybe crystals added to my account but sure yo can see its a bug not showing my crystals

[Master2881285 3]

Hi!

I have little problem. I go to garage for supplies to buy 10 mines. I spend 500 cry but i wasn t got any mine. How is that possible?

That was happen before a lot of times to me when i buy other supplies also (I spend a lot of cry for nothing). If someone know how to solve that please answer. Thanks. 

[HiS.RoYaL.HiGhNeSs 2,036]

Hi!

I have little problem. I go to garage for supplies to buy 10 mines. I spend 500 cry but i wasn t got any mine. How is that possible?

That was happen before a lot of times to me when i buy other supplies also (I spend a lot of cry for nothing). If someone know how to solve that please answer. Thanks. 

I lost crystals/exp/items from my account.

[G.R.O.V.E 453]

I lost crystals/exp/items from my account.

Today, I posted  a topic in problems and solutions but its gone now

[MLG_Quick_Scoper 41]

I thought this was for problems irl, but I need to find out asap, other wise my gameplay is ruined, my D key broke off along with the key retainer, I successfully put the retainer back on but I'm having problems putting on the D key correctly, the bottom part is nicely attached to the retainer, but the upper part is still loose and now my D key is ghosting time to time, I already checked the internet for solutions, but they don't give me anything specific, anyone here know how to solve this?

[CooperO 7,956]

Can you safely remove another key that you never use, to replace your D key?
Else you might visit a Computer store and ask if they can help you out with it.