The game won't open any longer ?

[Shehab_Alshami 11]

Hi everyone,

 

 

I opened the game this morning without any problems but now (12 hours later) it won't respond. Like, I'd open my Firefox browser (With TO as my home page) and it keeps saying connecting until it says "Problem loading the page" It even don't show the green loading bar. (This also happens with the homepage and the forum).

 

 

I tried Opera using Opera Turbo and the green loading bar appeared and kept going but before it reached the end I got (​Cannot establish connection (host: 37.48.74.186,ports: 4444,5190,5223,5222,5050)​.​ (Treid refreshing the page a thousand time but with no use).

 

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This has happened to my cousin too (who's using his own internet connection).​

 

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Is this a problem happening to me and my cousin because of where we live (In Yemen)? Or has our Internet Service Provider maybe blocked the game's website? (If any of the moderators can check from where he/she is, that'd be great).​

 

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Also, in order for me to file this complain I had to use an extenstion on Opera that's called dotvpn which connects me using a server on another country (I tried opening the game using it but I got the (​Cannot establish connection​) message.​

 

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PS: both my Anti-virus and Windows Firewall are down.​

 

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Thank you in advance.

[Rico_Viking_9000 942]

Press ctrl+shift+delete and delete cookies, but this will delete anything saved, like passwords and bookmarks. You can also clear your browser cache.

 

 

hmmm... What internet provider?

[Barra 1,445]

Might be that connection in your country went down if it happened to your cousin too...try again tomorrow and restart your router.

Edited September 22, 2015 by Barra

[Shehab_Alshami 11]

Might be that connection in your country went down if it happened to your cousin too...try again tomorrow and restart your router.

The connection in my country is fine, I can open any other website except Tanki online.

[Shehab_Alshami 11]

hmmm... What internet provider?

It's called Yemen Net.

[falcosenna1 8,320]

Try to clean your flash player cache and play TO using Standalone Flash Player

 

If this doesn't help, contact your internet provider or help@tankionline.com

clear your flash player & browser cache

I've quoted what players had already posted in your duplicate topic. Please don't create the same topic twice.