Problem in linking account to an email and facebook..

[Jai_Hind 0]

Hello guys,

 

Here I have one sever problem related to linking an account to email id and facebook. I have two account on which I play in Tanki Online. My one account is linked to an email which has no any problem. But my another account, which I am not able to link to an email and facebook.  

       Like I am trying to link that account with a different email id, but still that part remains open means I can edit my password and email id without any notification email. I really do not understand how to do it?

 

Please help me.. :unsure:

 

 

[KIngJack21 1,923]

Hello guys,

 

Here I have one sever problem related to linking an account to email id and facebook. I have two account on which I play in Tanki Online. My one account is linked to an email which has no any problem. But my another account, which I am not able to link to an email and facebook.  

       Like I am trying to link that account with a different email id, but still that part remains open means I can edit my password and email id without any notification email. I really do not understand how to do it?

 

Please help me.. :unsure:

It can be only  possible when you had another email already on it.When you add new email, you will get confirmation  email on that old email address.For more information send mail with your problem details at help@tankionline.com :)

[Rayyan 3,415]

It can be only  possible when you had another email already on it.When you add new email, you will get confirmation  email on that old email address.For more information send mail with your problem details at help@tankionline.com :)

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[Jai_Hind 0]

Hi,

 

Thanks for your reply..KIngjack21 & RECHARGED_RAY

 

But I know I have only one email on it which is I am using forever. I have not added any new email on it. And when you log in and go to the setting than the field of change password and email is shown blocked means you need to click on the button where it says change password and email. I am not getting that button infact password and email field is wide open. I can simply change password and email from there without any confirmation email.

 

I will send an email to help@tankionline.com

 

Thanks a again for your help... :)

[falcosenna1 8,320]

Hi,

 

Thanks for your reply..KIngjack21 & RECHARGED_RAY

 

But I know I have only one email on it which is I am using forever. I have not added any new email on it. And when you log in and go to the setting than the field of change password and email is shown blocked means you need to click on the button where it says change password and email. I am not getting that button infact password and email field is wide open. I can simply change password and email from there without any confirmation email.

 

I will send an email to help@tankionline.com

 

Thanks a again for your help... :)

So you can just change your password and email via settings while you're logged on to your account? What if you fill in a a email-address in the reserved field, log off, log in again and check if you still have the same problem?

[Jai_Hind 0]

Hi

 

Yes if I change the email and password in the reserved field than it will be changed when I next time log in. Generally if we want to change password or email id than we have to do it through the email which sent by tanki not just by going in settings. That reserved field must be blocked once you link account to email..am I right?

 

But in my case it is not happening..

 

And I got an reply from help@tankionline.com saying sorry, they can not do anything..

 

I am worried..

 

falcosenna1

[falcosenna1 8,320]

 

Hi

 

Yes if I change the email and password in the reserved field than it will be changed when I next time log in. Generally if we want to change password or email id than we have to do it through the email which sent by tanki not just by going in settings. That reserved field must be blocked once you link account to email..am I right?

That's correct.

 

 

But in my case it is not happening..

 

And I got an reply from help@tankionline.com saying sorry, they can not do anything..

 

I am worried..

 

falcosenna1

 

Try changing your email only. Don't change your password. Maybe that helps. Try to do it on different browser. I don't know if it'll work, but at least it's worth a try. :) Keep us updated. :D