Change in forum feedback mechanism

[Fresh 2,390]

golden please change the second options to no please

[dfoofnik 341]

How about we just assume that anyone who doesn't post that they liked the update actually hated it.

Oversimplified, but logical, and probably very close to the truth.

 

I don't hate premium accounts. I just disagree with everything about them, and they are obviously just a new money scheme.

[BSG-62 512]

Can we have downvotes back? I'll upvote this page (:

[fordmustang12345 3,910]

Now we can just say downvote :)

 

DOWNVOTE!

[RustyNail 1,538]

Hey guys, let me say a joke:

Constructive criticism LOL

[Rohrmeister 1,535]

Today another *fine* update was released.

 

Still no chance to downvote.

 

I am a very patient person but it really becomes anoying.

[RustyNail 1,538]

Today another *fine* update was released.

 

Still no chance to downvote.

 

I am a very patient person but it really becomes anoying.

Not going to happen. All updates meant to cover Platform's greedy and power selling policy measures are here and are not going to be removed.. -_-

 

Today's update was in favor of all those that MUed at least one parameter of a hull / turret to maximum. That is, it was to the favor of mostly old players (I think, not sure about it).. Other than that, the shifting of balance that was the result of leveling the parameters to the highest MUed, is too complicated to know so soon who benefited by that.

[swede1 1,726]

There is a downvote button still in a way  B)

Topic likes vs posts  ;)  lets just take a look shall we hmmm 135 likes not bad, not bad at all....Wait,,

Oh 835 posts  :blink: lets see 835-135=700 downvotes  :D

Edited November 16, 2015 by swede1

[Potatoe10937 165]

the "like this" button stands out, its too bright, the letters r white and stings my eyes. 

 

:( seriously? "no way of understanding criticism"? 

most people don't have time to type out their response, majority click dislike and move on while about 50 others post all the critic reviews and those writes a review reviews covers what everyone is thinking and everyone doesn't have to have to type out their review and just click the like button. Im pretty sure all u admins hate looking at those -1500s and the +500 for the reviews. I would assume that admins would hate getting 1500 bad reviews rather than -1500 dislikes and only about 50 dislike comments each with at least +20-+50. 

 To me, this is really sad, changing the whole system for just making your posts look better on the bad updates.

Hope ur happy.

 

I would much perfer it this way:

 

So in future you can not take a simple look at the like-to-dislike ratio...

I hope you stocked up community managers or you guys/girls got a decent raise, because else I wonder how you could handle this increased amount of workload with the same amount of work-hours.

 

See spoiler for what this change implies:

 

 

lets assume tanki brings a new update and players start to comment on 20..100 pages:

Then the community managers would have to:
- read much more posts

 

- To see how many people agree you have to :

keep track manually of each positive/agreeing posts and multiplying each of it with its individual number of likes it received (as this increases the number of players that agree to the update)

 

- To see how many people disagree you have to :

keep track manually of each negative/disasgreed posts and multiplying each of it with its individual number of likes it received (as this increases the number of players that disagree to the update)

 

 

 

 

 

In my honest opinion you should really add a poll to each of the threads in which you inform us about updates and changes. Polls with meaningfull and worthy answers. If you dare to :P

 

 

ps: to all players: feel free to use the votingCounter post on the next page to up/downvote the idea in general

the polls will show the amount of downvotes and if you feel like theres even more of a "no way of understanding criticism", then add a small text box next to the polls making people say a word or two about how they hate it.

[Potatoe10937 165]

omg theres 21 pgs of 99% dislike reviews and they still haven't changed it.

[swede1 1,726]

Forum feedback

 

​I hear words like "dialog", "discussion", "critique", and "opinion".

This is all fine and good, there has been an ever increasing amount of feedback.

Feedback has never been at issue, the issue has been on how the feedback has been handled, or not handled as the case may be on this forum.

 

​Just posting topics and letting the floodgates open to criticism is a recipe for disaster, the community just becomes a toxic environment and is damaging to the game. I have seen this time and time again.

When anyone creates a topic, it is his/her responsibility to follow it and keep it on track, and get involved in the dialog the topic focuses on.

 

Players cannot give good feedback if they aren't given enough information, or the right questions are not asked. Just posting "We did this or that" let us know what you think is useless. Most players know nothing of game mechanics, user experience, or quality assurance.

 

When feedback is presented by players, 99% has no value because they don't understand what is being asked, mainly because no one is following up in real time to the dialog with the information that would further analyse "WHY", "WHAT", or "HOW" this or that is good, or bad.

Without guidance, and lack of facts, the feedback becomes invalid.

[deadmanrising 715]

Theres no point of complaining, 90% of our opinions are useless, the removal of the dislike button was a positive step forward of turning democracy into dictatorship, when there was negative dislikes for an update, action was taken to ensure it was corrected, imagine if the dislike button was taken away then, imagine all the horrible updates the game has to suffer in the future, nothing will be done about it

[HUGHIY 568]

I want to know why our 2 community managers hardly ever post and force Hazel-Rah to post all the time despite it not being his job, it's quite dodgy really. He's the only one who responds to negative feedback.

Edited November 18, 2015 by HUGHIY

[The-Operator219 1,929]

Y'see, now you set yourself up for more backlash.

Now instead of seeing the nine-thousand or so downvotes you have to read through that backlash and try to find something constructive.

[KrystenHunt16 128]

When Tanki had a like/dislike system, you were able to see just how many players liked an update, and how many players didn't. And usually, they received a lot of negative feedback for rolling out some admittedly stupid updates.

 

Now, there is no dislike button. If you type a negative comment, chances are it won't be read by the devs (and if it is, they'll probably just ignore it). You either like the new updates, or you don't have a say in anything.

 

Bravo, Tanki. Not from me, or any other sane person really, but since you're now only getting likes, bravo.

[golden5648 1,686]

Hey golden, I missed you so much!!!!  :wub:  (no homo)

Oo Oo mee 2 brah! <3  :wub:

 

golden please change the second options to no please

Sry I can't brah

[TheGoldenTanker 4,951]

At first, I didn't like this update.

 

But nearly two months later, I actually think the removal of the down vote button was for the best.

 

I'm going to quote what a mod once said:

 

" By removing the downvote button players are now forced to explain why they don't like the update in a comment. Leaving a dislike does not help the developers understand what is wrong with a new update." - MAFIOS0

 

Trolls (cough cough o9 cough cough) used to abuse the power of the downvote button by downvoting every post that he saw for absolutely no reason.

 

So did numerous of other people, but they shall remain nameless.

Edited November 23, 2015 by Unthinkable

[RamzanTheGreat 471]

At first, I didn't like this update.

 

But nearly two months later, I actually think the removal of the down vote button was for the best.

 

I'm going to quote what a mod once said:

 

" By removing the downvote button players are now forced to explain why they don't like the update in a comment. Leaving a dislike does not help the developers understand what is wrong with a new update." - MAFIOS0

 

Trolls (cough cough o9 cough cough) used to abuse the power of the downvote button by downvoting every post that he saw for absolutely no reason.

 

So did numerous of other people, but they shall remain nameless.

U quoted my post and removed it :o Why :o Edited November 23, 2015 by RamzanTheGreat

[TheGoldenTanker 4,951]

U quoted my post and removed it :o Why :o

I did...?

 

I don't recall doing that ._.

[DonCarnage 1,270]

 

Forum feedback

 

​I hear words like "dialog", "discussion", "critique", and "opinion".

This is all fine and good, there has been an ever increasing amount of feedback.

Feedback has never been at issue, the issue has been on how the feedback has been handled, or not handled as the case may be on this forum.

 

​Just posting topics and letting the floodgates open to criticism is a recipe for disaster, the community just becomes a toxic environment and is damaging to the game. I have seen this time and time again.

When anyone creates a topic, it is his/her responsibility to follow it and keep it on track, and get involved in the dialog the topic focuses on.

 

Players cannot give good feedback if they aren't given enough information, or the right questions are not asked. Just posting "We did this or that" let us know what you think is useless. Most players know nothing of game mechanics, user experience, or quality assurance.

 

When feedback is presented by players, 99% has no value because they don't understand what is being asked, mainly because no one is following up in real time to the dialog with the information that would further analyse "WHY", "WHAT", or "HOW" this or that is good, or bad.

Without guidance, and lack of facts, the feedback becomes invalid.

 

Well, now is not a good time of year to expect people to squat on the forums - even without black friday/cyber monday research, many people visit their topics sporadically and it just becomes a game of "forum tag" for the OP and their respondents until the question is clarified enough to get a reasonable answer, or it is just abandoned.

 

As is common with complex subjects, most people in the forums start off not knowing how little they know, and can't give enough info to properly frame the question.  I'm not sure it toxifies the community, but it sure clutters up the boards!  None the less, with a little patience and the understanding that people have better things to do than monitor the forums 24/7, a lot of questions are answered.  Until something better comes along, I suspect this is how it will be.

[RustyNail 1,538]

 

Well, now is not a good time of year to expect people to squat on the forums - even without black friday/cyber monday research, many people visit their topics sporadically and it just becomes a game of "forum tag" for the OP and their respondents until the question is clarified enough to get a reasonable answer, or it is just abandoned.

 

As is common with complex subjects, most people in the forums start off not knowing how little they know, and can't give enough info to properly frame the question.  I'm not sure it toxifies the community, but it sure clutters up the boards!  None the less, with a little patience and the understanding that people have better things to do than monitor the forums 24/7, a lot of questions are answered.  Until something better comes along, I suspect this is how it will be.

 

Excuse me, but to my understanding, almost none of the questions are really answered.

Tanki makes a grave mistake not to have an officer (official employee, on the company payroll) responsible for major topics. Mods can do an assisting work, screening the unimportant stuff and passing on to the Representative the most serious issues.

Every wound that is left uncared of, creates toxins. That's the mechanism for forum toxicity as well.

 

I mean, have you ever seen a company that is relying to volunteers for its communication with its customers? Ever? I am 50 yo and I have seen none. I mean, none but this one.

Edited November 23, 2015 by RustyNail

[toomai51 55]

getting like F-Book - like !

[DonCarnage 1,270]

Excuse me, but to my understanding, almost none of the questions are really answered.

Tanki makes a grave mistake not to have an officer (official employee, on the company payroll) responsible for major topics. Mods can do an assisting work, screening the unimportant stuff and passing on to the Representative the most serious issues.

Every wound that is left uncared of, creates toxins. That's the mechanism for forum toxicity as well.

 

I mean, have you ever seen a company that is relying to volunteers for its communication with its customers? Ever? I am 50 yo and I have seen none. I mean, none but this one.

I'm not sure any content here rises to the level of "major topics" inasmuch as the forum isn't responsible for any time-sensitive products or services.

 

Just information, entertainment, and socializing for the most part.

 

Besides, I think you are overstating the case.  Unanswered questions are more like scratches than wounds.

 

And even if you can't handle them immediately, they can still be solved, witness http://en.tankiforum.com/index.php?showtopic=294935

 

I didn't have the answer and neither did he, but we narrowed it down until he figured it out for himself.

 

It's not just about the answer, but also about learning - I learned something as well, as in next time tell them to relax their anti-virus before we start looking for the complex explanations, lol.

 

Wikipedia is 95%+ volunteer content.  Not aware of any website that has move volunteer input than that one.

[jego228 9]

I hate this change remove it