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Helpers & Moderation Myths

 

Who are the helpers?

 

 

Helpers are just players like you who wish to contribute to the game and the community they love in their free time.  They come in various categories and from all sorts of different background and ages and any player can enrol to become a helper as long as they meet the minimum requirements and subject to vacancies.

 

More information → Helpers of The Game

 

Do helpers enjoy any privileges?

 

 

Depending on their assigned area of competency, various helpers are entrusted with additional functionalities to assist them in their tasks.  They also enjoy special paints and avatars on forum, and are often rewarded with in-game crystals as a token of appreciation for their hard work.

 

 

 

Why do helpers even do what they do?

 

 

For various reasons and motives, but at base they all enjoy and share the same love and passion for the game and helping the community; you all.

 

Personal accounts of some past and current helpers :

See spoiler of this post for chat excerpts from an ex forum moderator, ex reporter, a current admin and a current commentator

Leaving my position of Forum Moderator

[issue 39] Helper Interviews: Chat Moderators II

[issue 33] [interview] Community Focus: The Forum Helpers

[issue 25] So, You Wanna Be a Mod, Eh?

 

 

 

Do moderators get paid for bans?

 

 

Absolutely not!  Mods are assessed on many qualitative criteria and the amount of bans they serve is completely irrelevant.

 

More information → http://en.tankiforum.com/index.php?showtopic=289674&page=1&p=5070128&do=findComment&comment=5070128

 

 

 

What if I was wrongly banned or I have complaint about one of the helpers?

 

 

If you truly believe a helper faulted in his duties you can send a pm to his respective administrator.  Use the Lists of Helpers to find the corresponding person.  Alternatively you can send an email to help@tankionline.com to file your complaint.  

 

The relevant administrator or help-desk personnel will review the plaint and if it is valid they will ensure all necessary procedures are engaged.

 

 

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Typical questions from many of you :
 

 

9245eab0.jpg

 
Sorry, but this is not true.  Mods do NOT get paid for banning players. Instead they are assessed in how many hours they spend in the chats, keeping an eye around, interacting with players and the overall time they work. Without revealing too much information about the technical stuff, we can simply say that they are not, in any case, paid for banning players ; the actual amount of bans they hand out is irrelevant in calculating how effective they have been. 

 


 

S7zUMrg.png

 

Why the videos you mentioned have been hidden?  Simple, they do not reflect the true nature of the game and its management in so many ways.  There's tons of unsaid things in it, there's tons of mere speculations, but we don't deny there were certain elements of truth either, but only very few.

 

We don't protest against the video, in fact we respect it and its author, but the game forum and chats are no place to discuss speculative contents and definitely not in a one-sided fashion as has been the case up till now.

 


 

e7amb7j.png

 

We do not know the individual saying that to you but no, this is not true at all.  See the top comment.  

However if your friend is an old mod from back in the older days, then he is referring to how the old system used to work.  Back then it was a mess, a plague and even I was a victim of that system getting banned unfairly for months with my friends.  But since then (long ago) tanki has adopted a different system so that we don't get mods easily abusing the system for more crystals

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@Damn_Slow

 

Hey man, thank you for explaining how the pay works for chat and forum moderators.

 

However, I just wanted to point out that for Facebook moderation, the system does indeed work as pay-per-comment, as was suggested. This system is prone to abuse, and through my career I have several experiences to share.

 

I, personally, have been tempted to simply comment for the sake of it - and some moderators do indeed do just that, replying with a simple smiley face, or some other useless acknowledgement.

 

To take the most memorable example, former moderator at one point in time went to old Question of the Week videos, which had already finished and winners announced, just to copy and paste the answer "Thanks for entering!" on hundred and hundreds of comments. Mia and I called him out, and FBI did a stellar job at resolving the problem, but this just shows how prone the system is to abuse from selfish or immoral individuals.

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It is true that the developments have reduse the daily missions rewards more that 50%?

and

It is true that the gold box drop rate is now 1/10000?

We were promised that we would be better off after the daily missions. But then they were reduced, and reduced again. Either a stunt from Tanki to make us welcome the change, or miscommunication and lack of organisation (which isn't the first time) from the developers.

 

To quote @beaku, they showed us the greener grass on the other side then they stopped fertilising the grass.

 

They were reduced significantly, to the point where we aren't better off at all. I believe it was by more than 50%.

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DELETED

Wasn't aware that stating facts was against the rules, and I did not gaze or insult him.

 

Though if it is against the rules, they can always remove his name from the post!

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We were promised that we would be better off after the daily missions. But then they were reduced, and reduced again. Either a stunt from Tanki to make us welcome the change, or miscommunication and lack of organisation (which isn't the first time) from the developers.

 

To quote @beaku, they showed us the greener grass on the other side then they stopped fertilising the grass.

 

They were reduced significantly, to the point where we aren't better off at all. I believe it was by more than 50%.

I believe the same thing but lets see what the creator of this topic has to say.

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Wasn't aware that stating facts was against the rules, and I did not gaze or insult him.

 

Though if it is against the rules, they can always remove his name from the post!

It was not a serious reply :)  and i didnt quote your reply ;) 

Edited by hansn12
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I'm really tired of players who are begging for the gold box by saying "gold box plz admin" or other phrases like that...

 

As suggested by @deadtoyou:
 

"Gold Box Dropping" Information Banner - it is a great idea.

 

There should be a banner saying "Gold boxes drop randomly among the servers, administrators nor moderators have no powers to drop the gold box."


Edited by Darren4Turbo
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It is true that the developments have reduse the daily missions rewards more that 50%?

and

It is true that the gold box drop rate is now 1/10000?

About the first one: the Daily Missions system needs to be in balance with the game. This means players shouldn't be earning more crystals than they are spending, otherwise the game would start dying (not Tanki-want-all-of-our-money thing, it's a general practice in any MMO, a rule of survival). To keep this balance we are adjusting the crystal/supply prize ratio for Daily Missions. Sometimes it gets decreased, at other times it gets increased. So, it's a dynamic thing really, being analyzed by our GDs and analysts.

 

Second one is true. With the removal of crystal boxes, all the crystal boxes value went directly into battle funds, which resulted in faster battle fund growth, and, potentially, more gold boxes being dropped. The gold box drop rate is a balanced thing, and to keep it at the same level as before, the chance was decreased from 1/7000 to 1/10000. But because of the faster battle fund growth, it's the same as before in terms of how often boxes are dropped.

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That's nice. But I haven't witnessed a single buff in Daily Missions ever since they were decreased. I still get very low rewards.

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About the first one: the Daily Missions system needs to be in balance with the game. This means players shouldn't be earning more crystals than they are spending, otherwise the game would start dying (not Tanki-want-all-of-our-money thing, it's a general practice in any MMO, a rule of survival). To keep this balance we are adjusting the crystal/supply prize ratio for Daily Missions. Sometimes it gets decreased, at other times it gets increased. So, it's a dynamic thing really, being analyzed by our GDs and analysts.

 

Second one is true. With the removal of crystal boxes, all the crystal boxes value went directly into battle funds, which resulted in faster battle fund growth, and, potentially, more gold boxes being dropped. The gold box drop rate is a balanced thing, and to keep it at the same level as before, the chance was decreased from 1/7000 to 1/10000. But because of the faster battle fund growth, it's the same as before in terms of how often boxes are dropped.

It is true that the rewards of daily missions are lower that the free rewards?

and

Can u tell the crystal boxes value that go directly into battle funds to 15min,30min,60min games?

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Remember BarKode? 

 

The CS admins/mods were corrupt then, and they still are. 

 

So whats to say the rest aren't like that?

 

We just need someone to blow the whistle on all others.  :rolleyes:

 

 

 

-

bottom line is, staff can't be trusted. 

Edited by xT-KiNg-Tx
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i have a very important question, plz dont leave this...

if admin dont drop gold , why does gold fall when godmode_ON dies? :huh:  :huh:

and since u are answering the rumours can u tell me why does my cat sometimes start speaking in english instead of french?

 

 

on the serious note, now that i have cooled down..i know u guys dont want the bad for players both buyers and non-buyers

and the staff are all good people (yep the staff i know are all very polite people :P )

things i said before were because of the stress of exams :ph34r: 

 

 

Edited by drazeruzumaki
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Typical questions from many of you :

 

 

9245eab0.jpg

 

Sorry, but this is not true.  Mods do NOT get paid for banning players. Instead they are assessed in how many hours they spend in the chats, keeping an eye around, interacting with players and the overall time they work. Without revealing too much information about the technical stuff, we can simply say that they are not, in any case, paid for banning players ; the actual amount of bans they hand out is irrelevant in calculating how effective they have been. 

 


 

S7zUMrg.png

 

Why the videos you mentioned have been hidden?  Simple, they do not reflect the true nature of the game and its management in so many ways.  There's tons of unsaid things in it, there's tons of mere speculations, but we don't deny there were certain elements of truth either, but only very few.

 

We don't protest against the video, in fact we respect it and its author, but the game forum and chats are no place to discuss speculative contents and definitely not in a one-sided fashion as has been the case up till now.

 


 

e7amb7j.png

 

We do not know the individual saying that to you but no, this is not true at all.  See the top comment.  

However if your friend is an old mod from back in the older days, then he is referring to how the old system used to work.  Back then it was a mess, a plague and even I was a victim of that system getting banned unfairly for months with my friends.  But since then (long ago) tanki has adopted a different system so that we don't get mods easily abusing the system for more crystals

 

 

But you must admit what he said was true!!!!

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i have a very important question, plz dont leave this...

if admin dont drop gold , why does gold fall when godmode_ON dies? :huh:  :huh:

and since u are answering the rumours can u tell me why does my cat sometimes start speaking in english instead of french?

 

 

on the serious note, now that i have cooled down..i know u guys dont want the bad for players both buyers and non-buyers

and the staff are all good people (yep the staff i know are all very polite people :P )

things i said before were because of the stress of exams :ph34r: 

 

 

It's really hard to kill Godmode_ON cause of his Devil paint, and if he's killed, 3 gold boxes drop after each other.

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Okay what sami said is it true?

I think everyone can see that rewards are lower that 50% and gold box drops are less so it is true i guess.

 

Why no one informed us about these changes it is a mystery.

Edited by joe2vega
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Well idk what to say but I no more trust mods.. Sorry to say that  :( We are been fooled for like 1 years .... Who knows whether what you are saying is truth or false ? I'm sure most of the people agree with me ( Maybe )

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Once again, u can see here Sami fan boys/girls/tankers. Has he showed any evidence of his statements? Just rumor and his imagination or heared things from some his "smart" friends

Edited by Mr.Latvian
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