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Reserve your nickname for Tanki X!


semyonkirov
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I tried to reserve my nickname but everytime I clicked "reserve" it gives me a notification :

 

 

"To receive the code, you need to link an email address to your account and confirm it." 

 

My email has been verified from the moment I first played tanki. I even get purchase receipt from tanki whenever I buy. Is this a bug and Is anyone else having this problem. I have already tried a different browser and still no luck.

I have exactly the same problem - my email has been on my account from day one, but this does not work - please, what is wrong?

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If u link gmail account. dont forget to check "promotional" folder in the gmail. tankix code email will be in that tab. And for all getting message as To receive the code, you need to link an email address to your account and confirm it http://en.tankiforum.com/index.php?showtopic=302167  see this link. It worked for me.

Edited by BlackTronzer

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The "special site" link takes me to a Russian language login page

 

The "captcha" field is in Russian characters, so I cannot enter any information, as I have English keyboard.

 

Help?

yea you can go to the top where it shows the flags high the British flag that is the one for English languages

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I don't get the email for tanki x even though I have an email connected to my account 

try retyping it into the system again and if not then you will have to link it with a new email..if you have more then one account then it wont post to your email..only one email to each account ..

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So I have to start over?Why didn't you guys just update the old tanki instead of forcing all of us to start over? I don't even think I am going to play  it now. My perspective on this game has completely changed. 

-_- This is the OPEN BETA TESTING, not the actual game. We're not starting over. They're transferring everything to Tanki X, NOT the beta testing!

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The "special site" link takes me to a Russian language login page

 

The "captcha" field is in Russian characters, so I cannot enter any information, as I have English keyboard.

 

Help?

At the top there are settings for your language,

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ok its no problem i just had all the same issues earlier today so i understand and the main mod / dev is off line now.. he helped me most of it

 

so this is his video he produced to help players

 

 

Watch the vid, if you don't understand, ask further.

 

 

thanks, and sorry for the bother

never a problem

 

 

If you are having issues with email there are a number of things that could be happening..

 

first see if you have more then one account on the same email if so you need to make new emails for each and everyone of the accounts...then enter in new email and that location is on top of the screen in the sprocket location and this is the link to help you from there ...   http://en.tankiforum.com/index.php?showtopic=305982&page=4&do=findComment&comment=5304377                  if you get a box saying not unique''  this means you need a different email for it ..when you get a letter and you open it and then get a posting of "" recovery of a  link this means you need to go back to your email address and re-enter it but you will need to wait for a bit then do it ..if you type in email address to many times it could lock your system / fllod it with too many commands and it will happen ..not to worry wait about  1 hour and go back and retype in email or another one and then follow with the instructions it should work  after that..

Edited by frozen_heart

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how do I link the account? anytime I link it, it doesn't show up

try this ...  http://en.tankiforum.com/index.php?showtopic=305982&page=4&do=findComment&comment=5304377    

 

also watch the video ..its safe

 

 

also if your not getting a letter then its going to a different email or it's not linked properly

Edited by frozen_heart

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I need help, i tried doing what the instructions said and i have a linked email to my account, but when i entered my information it said that i need an email to be linked to my account when i already have one linked. anyone got the same problem or know what went wrong

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I need help, i tried doing what the instructions said and i have a linked email to my account, but when i entered my information it said that i need an email to be linked to my account when i already have one linked. anyone got the same problem or know what went wrong

Did you respond (click on link) in the confirmation e-mail sent to you back when you first linked the account? That is key.

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ok its no problem i just had all the same issues earlier today so i understand and the main mod / dev is off line now.. he helped me most of it

 

so this is his video he produced to help players

:wub: :) Thanks. 

 

I need help, i tried doing what the instructions said and i have a linked email to my account, but when i entered my information it said that i need an email to be linked to my account when i already have one linked. anyone got the same problem or know what went wrong

Read this, I believe you haven't completed linking your account to the email.

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How do I contact somebody from tanki to confirm my e mail address. I cannot get my username to register for tanki X. I do have a valid e-mail address. I am playing from Canada Please help, I have tried to e mail tanki at  help@tankionline.com

 

NO RESPONSE?

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How do I contact somebody from tanki to confirm my e mail address. I cannot get my username to register for tanki X. I do have a valid e-mail address. I am playing from Canada Please help, I have tried to e mail tanki at  help@tankionline.com

 

NO RESPONSE?

ok well it would be faster contacting this dev instead ...

Yisroel.Rabin

 

i can try to help did you do what is said in the video and on the posting if so then you might need to redue another email ..if you have more then one account linked to it you will need another email for it..

Edited by frozen_heart

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