Post here your issues with lags and server instability

[I.H.U.R.R.I.C.A.N.E 120]

I lost a lot of points on RU1 the other day because the sever laged and i could not get back on the battle before i was kicked out. I sent an e-mail to tanki about it and they said that there was nothing they could do and they recommended playing shorter battles.... Now wait a minute they game has the option to play battles up to 999 minutes. They should not give us the option to play battles that long if we can't even play to the end like really thats just plain mean to make us waste so much time hhhh. They did not say the gave me composition but the next day i found 20 more thousand cry that randomly appeared in my acc. That about the amount i would have made if the battle ended about the time i got kicked out SOOOO ???

 

 

 

And i have found that if you play in a battle a long time and then the sever lags or for some reason you Exit your page with out actually logging out of the battle and do not come back into that battle, but instead come back the next day on the same sever and play in that same Mode of battle you will have all your points or kills back. Hear is a pic > http://postimg.org/image/nxsjlh4b5/  that battle was 15 min long and i joined at 13 min when i pressed TAB i had 139 kills and i had never even played in that battle before BUT the day before i played in a Dusseldorf DM battle up to 600 kills i got 139 kills then a sever lag happend and i refreshed my page but i could not get in again before i got kicked from the battle for inactivity. 

Edited March 1, 2016 by I.H.U.R.R.I.C.A.N.E

[coolbub12 7]

Ok, so you want information of what's been going on?

 

This is the perfect topic to explain what's been going on with the server lags of late the past month or so?

 

Well then... here it goes!

 

Allow me to explain in full detail :)

 

(and I mean in FULL detail  ;))

 

Click on the spoiler below.. and be prepared for an extremely long, LONG post :D

 

Don't say I didn't warn you  ;)

 

 

 

We all are in the middle of a battle, a decent battle too, high fund and everything..

 

Then the next thing that happens is this:

 

It makes some weird noises (not sure exactly what the noise is) then the next thing that happens that I (and I think that everyone else sees too) is that everyone is still in the battle, you can still move around and everything (like you would normally would do), but everyone else in that battle is not moving at all.. not moving their hulls at least. ( :huh:)  instead their turrets are just constantly turning and stuff.

 

Then moments after that occours, it simply just.. well.. goes off ._. and the only thing that I see then is just a black blank screen.. that's it, nothing else ._.

 

Now, the server that I find this problem happening on the most is server RU1 and sometimes server RU2 as well.. no other servers, just them two. Oh yeah, I almost forgot to mention EN2 sometimes has this "lag" problem as well.. but only rarely and sometimes.. but the lag problem and stuff happens mostly on RU1 + RU2.

 

It takes heaps load of refreshing to get back on the actual game, takes a good 5 minutes maxium (I think) to actually get back on the actual game and instead of putting us back into the battle that we got kicked out of to start with.. it instead loads us back into the lobby and says something like "the link of this battle is outdated" or something like that.

 

And whatever battle fund we made in that battle, (even if it's 10K+) we don't get nothing from it.. 0.. zilch :( all that time and effort into getting a decent fund like that was all for nothing.

 

This lag problem has been happening for weeks, hell.. maybe months now and it's so annoying and frustrating.

 

And I've experienced this problem many times.

 

Heck, I even experienced it 4 times yesterday alone in the space of 1 hour.. 1 hour! 3 games that I got kicked out of didn't really bother me because the fund wasn't really that high to be honest, or the game had barely started.

 

But one of the games that I unfairly got kicked out of yesterday was when I was in the middle of a very decent Courage XP/BP battle on RU1. I was on the winning team of a 16 flag limit game, the score was 8-8 and I was in 3rd place, the fund was 17K (or so) and I was only 100+ points behind the 2 people above me, so I was slowly reaching 1st place! and I'm sure we would have won, because at the start of the match, we were getting smashed 6-1.. but anyway.. that's not the point.

 

Then before I know it, the lag problem (that I explained above earlier) happened and in the end, none of us got a single crystal from the 17K+ fund ._. and I was so annoyed -____- very annoyed.

 

So yeah.. that's it. 

 

That's the "lag" problem that I've (and everyone else I think) have experienced this past month or so.

 

And the worst thing about it?

 

We haven't got a refund!

 

Not once! -.-

 

So Tanki, I plead with you.. like I've pleaded with no other game before.. if you could please.. please.. PLEASE sort out this issue ASAP, then.. well... 

 

 

 

 

I hope that the information that I provided you will help you sort out this issue ASAP in the future :)

 

Thank you :)

 

P.S, sometimes ping can just randomly shoot to sharpe 999 ping, (mostly when I'm in the process of slaughtering one of my enemies to pieces) then the battle just simply freezes, (turrets turning and all that rubbish) then seconds later everything returns to normal and the next thing that I know I find that I'm just respawning :mellow:

 

Like, what the hell??? :wacko:  

 

 

i have the same issue it annoys the hell out of me ping goes from normal 60-100 to 999 then everyone freezes but i can still drive around then it takes 7 times to just to get back on the server   

[diannalida_tanker 0]

I'd be in a battle and then my turrent would start turning and my tank would like jump back and forth. This issue needs to be worked out!!

[Cute.Girl 17]

i think the problem is in the hack Because all hack thay back to tanki online speed + flay hack and more .. i think i f u remove all the hackes from tanki online it will be no lagg in servers 

 

Because last year u have been remove the hack from all tanki online and that cool for all players who thay use hackes

 

or not may be one bad update it make all this lagg ....

 

 

i hope from u to fix that lagg soon Because we love tanki online  : ) :) :)

[Ace_Fang 0]

Hi, I would like to say that I usually play at server 4 and the game always freezes and the turrents will be turning, etc. Than, in another of my battles, the timer got to zero, but the game continued for a whole 10min, so i dont know what happened there and it cost my team to lose. Please fix this tanki!!!!!

[I3loodShot 3,119]

Pls fix it. Everyone lagged at the end of the battle.

Edited March 1, 2016 by I3loodShot

[Z_I_T1234_D 3]

I get SO much lag,mostly the FPS and PING problem.It is also slow,most of the time,the screen freezes.

[guts123456 0]

I don't face any lag.

 

 

Cause I don't play anymore. :ph34r:

 

 

LOL

[TheGoldenTanker 4,951]

i have the same issue it annoys the hell out of me ping goes from normal 60-100 to 999 then everyone freezes but i can still drive around then it takes 7 times to just to get back on the server   

More than 7 times ok.

[TheGoldenTanker 4,951]

^ More like 70 times  <_<

[yupier_super 0]

i have some lag a lot of times is it bc of my computer or internet

[opidude 437]

Ok seems like I can express it out..

 

So I once got this personal discount on Viking m3 (And combined with Irondays sale) the discount became 56%. I needed 7,000 more crystals to get it, so I called my friends and did fire wasp. And guess what? When fund became high and I was going to be earning more than 7k in battle fund with the help of Server Restart, about 5 minutes before the SR, RU3 crashes, leaving me to lose all that progress I did for hours. Tanki gave the fund worth of crys back to me AFTER server restart... which resulted in me losing the personal discount and sale. I was not able to purchase viking. :(  

[TheGoldenTanker 4,951]

i have some lag a lot of times is it bc of my computer or internet

It's not down to your Internet or whatever else..

 

It's down to server instability.

[TheGoldenTanker 4,951]

Tanki.. all I'm saying is, is that you're going to end up losing a LOT of players if you don't sort out this issue.. seriously. Even players from the very early days of Tanki that are still around to this very day playing Tanki.. you could lose them, due to them being fed up of constantly being thrown out of battles for absolutely no reason.

 

And to be quite honest.. I wouldn't blame them if they did that to be quite honest.. 

 

And not just them, but anyone.

 

And I'm very sure you don't want that to happen now, do you? :)

 

I'm sure what the answer is to that question  ;)

 

I advise you to make sorting out the aweful lag issue your number 1 priority for now.. focus less on updates, because they can wait, and focus less on TX (Tanki X) because that can also wait too.

 

Then obviously once the lag issue is sorted.. then put all of your attention and whatnot into updates and TX.

 

Just saying..

[Lamoza 1]

Can you tanki moderators fix the lag in RU1. I get into 999 hour battle and I have like 5k score and RU1 crashes out of nowhere. So much lag in RU1.

[masterkill155 0]

I found mar la in server en 5 a gold was dropping and this battle was 3 hours and about to end so the fund was at 45 000 :)

[Explorer02 0]

I have been having some issues in battle, this only occured 2-3 times, on CTF, TDM, and CP. What happened was, smooth gameplay until the middle of the battle. I can move, but I cannot shoot, score flags, suicide, nor more my turret. To make up for this loss, I was a barrier that protected our flag carrier. I really wanted to play, so I joined another game. Smooth gameplay, then the same thing happened. If I am not the only one, then please take this into consideration, but I might be the only one with the problem. So in that case, it would just be my connectivity since I live in the middle of nowhere.

 

Please reply to my email address linked to my account. (twinsta...)

[NamesAreForNoobs 324]

Glitch on madness, when I was m1 smoky m1 hornet green and I skydive to the bottom, If I shoot two stabilizing shots the second one will make me randomly self destruct out of nowhere. Very annoying to not be able to get to the bottom easily. Im not a techy guy so I cant provide any important computer info I'm doing my best describing it. This did effectively take away half of the madness map for me, so any bug tester who can replicate it should probably fix it because i asked once if anyone had randomly self destructed when they skydived and some people say yes. Madness is a fun map but half of it isn't.

[Rico_Viking_9000 942]

Please be advised that these issues are currently at the very top of our list of priorities, and that our programmers are working as quickly as possible to eliminate the root of the problem.

 

 

3 months later...

 

Please be advised that these issues are currently at the very top of our list of priorities, and that our programmers are working as quickly as possible to eliminate the root of the problem.

The update is still in progress!

 

 

Well, i truly hope this doesnt happen. we'll just see how long this takes.

 

 

 

 

[LOLKILLERTOTHEDEATH 1,921]

This is really helpful, I mean, you can TYPE down a complain

a̶n̶d̶ ̶t̶h̶e̶ ̶d̶e̶v̶s̶ ̶w̶a̶s̶t̶e̶ ̶t̶h̶e̶i̶r̶ ̶t̶i̶m̶e̶ ̶o̶n̶ ̶t̶h̶a̶t̶ ̶p̶a̶t̶h̶e̶t̶i̶c̶ ̶e̶x̶c̶u̶s̶e̶ ̶o̶f̶ ̶a̶ ̶g̶a̶m̶e̶,̶ ̶T̶a̶n̶k̶i̶ ̶X̶

and they try their best to fix it

[dont_you 70]

Now that you ask, I will comment a couple of things..

 

1. This is *not* a new bug. This started even before than VLOG 76 (15 january 2016) when you started to blame users connections causing the problem.

 

2. Sometimes I check if lag is caused by my connection or by server issues. It is easy: when I leave a battle due to unnaceptable ping, I immediately create another battle in the same server and join it. And almost always I get excellent ping in the empty battle. I join again previous battle and ping raises again. So problem is in specific battles, not in my connection or even server wide (I usually play on RU2 near 0:00 UTC, when it is almost empty).

 

3. Fun fact: when a battle freeze, if you stay without doing nothing, you have a chance to avoid being kicked due to "connection lost" before server becomes responsive again. In that case you'll conserve your score and you'll get most of the battle fund, as everybody has probably quitted.

 

4. Lag spikes or battle freezes are most probable on heated moments of the battle.

 

5. I noticed that sent chat messages are delayed too (a lot) when battle freezes.

 

6. Wild guess: seems that message dispatch if being delayed when message broker gets overloaded. Check your message broker server for CPU or IO spikes.

[Extreme2014_PRO 0]

I have 2-3 PC and from what I have experienced is not about how popular the server is but how long you play in that server. On PC 1 I play often in EN2 and now every time i join in EN 2 in 0-1 minute I start to lag. PC 2 I play in RU 1 on my other account and that starts to lag. Same thing with PC 3 i lag in EN 5 on my low account.THE issue on what I think is that the often you play on 1 specific sever that is where you will lag.

[Fleety_awesome 587]

Yeah, the lag is pretty bad. I'll include two lag cases:

 

My friend told me this:

One time he was playing in Rio CP (EN 4, 5, or 6 I don't remember) and he was real close to capturing a flag when the screen turned inverted colors, the screen froze, and he had to refresh.

 

There is also in-game lag with the kills. I use Vulcan so I am affected more by this.

Sometimes I am shooting with a target, and I am pretty sure that I killed him.

But the tank doesn't explode, and I still didn't get credit for the kill.

So, I have to overheat and continue to shoot for a long time until the lag is finally over and the tank explodes.

I noticed that tank movement is not really affected, it's just that the tank doesn't explode.

 

And to TO, they should also work on making the load times faster. At school the Internet is not as good as home but still okay, however TO takes 5-10 minutes to load! and when it loads then our free time is over.

 

It would be great if you could fix this.

[LollipopSWAG21 0]

Most of the lags that I have is because sometimes my Internet connection is bad. I've never played in RU1 before, but what you can do (I'm talking to players) is changing to English servers that are not lagging if your Internet connection is quite good.

Before complaining about lags, first, check your Internet connection.

 

[natty775 0]

 I got the problem on ALL ENs  :wub: