Cannot change my password

[ELPOPHAZEM123 0]

Hey there , I've been playing since quite long time and i've got such an annoying problem due to my memory i've forgot my Email password . And now when i am trying to change the password of my account i cant do that because it sends letters to my email which i actually forgot its password . i can prove that this is my account if thats required

 

However . all i'd require is removing my old email so i can setup a new one so this way i can add a new email

[ScoopArtZ 44]

Did you create your account on miniclip? If yes, that is why it takes you to miniclip and you can change your password there. Go back to your account and click on "change password and email" you will get another new link to change your password, click on that link, it will take you to miniclip to change your password

Or  apply 

help@tankionline.com

[ScoopArtZ 44]

Please contact help@tankionline.com and request a new password for your account will ask u :

Well if you don't remember your email, you should follow the format of account theft, as you do not currently have access to your account. Email help@tankionline.com with the answers to these questions:

1. What is your nickname?
2. Have youINVESTED real money in the game? If so, please specify the dates and methods of payments (if you used SMS, write your phone number).
3. Are you someone's referral? (referrals are players that joined the game by clicking on a banner or a link). If so then enter the nickname of your referrer (the person who invited you to the game.)
4. Which e-mail address your account was linked to after the registration?
5. Which serious bans / punishment were on your account?
6. The last time you entered the game (date)?
7. Where do you play from (country, region, city)?
Please provide a screenshot containing your external IP address from the page http://whatismyipaddress.com and place it on a free imageHOSTING WEBSITE such as: http://imageshack.us/
8. What is the last hull purchased on your account?
9. What is the last gun purchased on your account?
10. Which e-mail address should the account be linked to in case of a positive decision on the application?

Even if you can't answer some, still try to put as much detail to help the service in retrieving the account to you.

Edited April 3, 2016 by ScoopArtZ

[Fruit 6,570]

If you had a Google email, they provide a nice password recovery method, you could try doing that before you follow the other steps.