CLOSED — Cedric's "Virtual Office"

[I3.R.0 1,700]

This is the biggest problem. We don't do our task well and we call moderators, administrators as evil. Come on, get out of dreamworld. They are doing their task. And it's their responsibility to maintain peace in chat. 

[Penguin40 1,714]

It is their responsibility to do a lot of things that they don't do. Like why are their battle mods, chat mods, forum mods, wiki mods and all this. Mods should take action wherever they are. If a forum mod sees multing or cheating, kick them out. If a chat mod see violations in the forum kick them out. What is the deal with separate mods anyway and why can't they all have the same authority?

It'll just put too much on the mods, for each of them to handle everything. Have you ever imagined how that looks like? Tbh, that's almost impossible to even imagine what a torture that'd be. And with all THAT workload, mods'll go inactive or even just run from the job, leading to little amount of people to handle it all which'd = more violators.

 

Tho if you mean one staff member does primarily his job BUT can occasionally bounce into other fields if and only if he sees violations outside his field right when he can deal with them, that may be possible. Best to wait for official word tho...

 

Also there's that fact called division of labour. One staff group will specialize in one field, another will in another. Tho again, I figure they're all very good at picking out violators in other fields since here the only difference is that the different groups have to deal with violations and answer queries etc on different fields.

 

Also, the mods don't just have the job of banning/warning. Chat mods serve as chat consultants as well, forum mods have to manage nearly the entire forum, delete topics, hide violations, help players out, and lots and lots of other stuff. Helpsite helpers have to manage the entire helpsite on themselves and the tiny help of other normal players.

 

Wiki mods have to manage the entire wiki, and you can see their tiny numbers like the helpsite mods. Think that's easy to manage entire forums or helpsites or wikis in such tiny numbers? Nope.

 

And the battlemods have to take care of like all EN servers or perhaps even all servers and pick out any multing and hacking within them. There's like thirty mods, and it's a very difficult task to find good battlemods since most of EN communiy just doesn't fit the bill. If you say "too little mods" I gave the reason.

 

And other stuff....

Edited November 20, 2016 by Penguin40

[beaku 2,656]

It is their responsibility to do a lot of things that they don't do. Like why are their battle mods, chat mods, forum mods, wiki mods and all this. Mods should take action wherever they are. If a forum mod sees multing or cheating, kick them out. If a chat mod see violations in the forum kick them out. What is the deal with separate mods anyway and why can't they all have the same authority?

Couldn't have answered this any better than Penguin already did. For example, giving me powers in chat would just be an extra load since I wouldn't be aware of the protocols to be followed to stuff to be done. Same goes for other areas. Training one guy in everything is not only waste of time and energy but also inefficient. This doesn't just apply here but even in real world. You don't see marketing team handling production or the other way round.

[Bydo 20,121]

Couldn't have answered this any better than Penguin already did. For example, giving me powers in chat would just be an extra load since I wouldn't be aware of the protocols to be followed to stuff to be done. Same goes for other areas. Training one guy in everything is not only waste of time and energy but also inefficient. This doesn't just apply here but even in real world. You don't see marketing team handling production or the other way round.

sorry you need to get with the real world.. the more jobs you can do in the same company helps the company ..when others go on holidays .. my husband is a manager for his department and when his boss or other bosses in there dept go on holidays ..my husband do's there jobs and his for the week .. he can do even the owner / his bosses job.. so the more versatile you can be in the work place..  you're  position within the company is more secure ...

Edited November 20, 2016 by frozen_heart

[beaku 2,656]

sorry you need to get with the real world.. the more jobs you can do in the same company helps the company ..when others go on holidays .. my husband is a manager for his department and when his boss or other bosses in there dept go on holidays ..my husband do's there jobs and his for the week .. he can do even the owner / his bosses job.. so the more versatile you can be in the work place.. you're position within the company is more secure ...

Sorry but you're not getting it. Even if your husband is managing other departments, he's doing the same job, that is, management. You cannot, however, tell a Tech Support employee to work in Sales department. I'm not saying it's not possible. We have Moderators working multiple jobs but it's rare. It certainly cannot be made mandatory for everyone to do everything.

[Bydo 20,121]

sorry but your not listening when your in the work force a job is a job regardless what department it is .. if you can do the job then they expect you to help cover others peoples shifts when on holidays cause if there not there then who will keep that department going ..

 

for my husband he does shipping dept / sales dept / serves dept / repairing small machines and services calls in other company's  ( which is his ) knife sharpening / and maintenance on all large  machines in three company's plus electrical and other non listed jobs , also truck maintenance ..ordering supply's and many .. so the more you do in the end it do's benefit the company

[beaku 2,656]

Ma'am, you're unnecessarily trying to draw a parallel where there isn't any basis for one. Your husband does extra work; quite a few people do that. But not all. Not everyone can be forced to do everything. Also, that's real life work. He actually gets paid for it. Moderation is volunteer work and the only compensation is virtual currency.

There are Moderators who are doing multiple jobs at a time, but they are extremely skilled and experienced people. Experience comes with time. Lets assume this scenario comes true and I have powers everywhere. Now, it'll take loads of hours everyday for a month or two for me to just get used to all those powers and familiarise myself with protocols. After that, if I get overwhelmed and quit, admins will have just wasted their time and energy. It'll be even bigger of a mess to organise Moderators and complete a project since everyone would be working everywhere and no one can be made to commit. Another problem would arise when players contact us for questions and we don't know who to direct them to. These are just some of the problems of a unified mod force. All in all, it's impractical and quite inefficient and it will only makes things worse not better.

[joostcool 5,942]

Actually in the past I was chat moderator, forum moderator, eSports commentator, eSports Official and I did some consultancy job. All at the same time. At a certain moment I completely quit tanki simply because it became way too much for me, too stressful, too much workload. It took me 6 months to get back here and slowly start eSports Moderating again. Don't take these jobs lightly, they have more workload than people think.

 

Also, bydo, I suspect the company where your husband works is relatively small. Then it comes in handy when workers help each other on different 'departments'. I personally work at a +5000 employees company. That means a huge office (multiple actually) and many departments who are responsible for many different aspects. Guess what happens when you let someone from development work at the IT department.. or when you let the head of security do some customer service.. these are jobs where people studied 4+ years for, you can't simply take over a job of someone else who learned 4+ years for his job. However when on vacation, WITHIN the department there is people taking care of the jobs of the guy who is on vacation.

[Moraine 5,877]

I just mean that if you are playing a game  and you are a chat moderator and you see someone fly hacking or their tank has not moved kick them out while you see the action. If you are a forum mod and just happen to see someone insulting in the chat, ban them. I think my main message is I don't think there is coordination.  If a forum mod is playing a game and sees cheating, they are going to get out of the game, get a battle mod IF they can find one, then come back and kick the person out? No, just do it while you are there and witnessing the violation! I have seen a chat mod in a game with an obvious cheater on HIS team and he did nothing! Why?

Sorry, it does not work that way. Every moderator is getting special training that has to do with their field of work/expertise and they do not know the procedure/the rules of other staff teams. Plus they are organized/governed by different administrators which have different layout of the work. So no, one moderator cannot casually ban left and right without having a clue what to do and how. In fact, such acts are forbidden to ensure that no player is banned/handled erroneously.  

[theFiringHand 21,351]

Thanks for the answer on the [reduction of experience and fund] post in the other thread. I've answered there too ;)

You're welcome

 

Cedric, did you ever say anyone noob?

Not really. I'm not like that.

 

Please read this cedric and reply me...

 

 

1) When a player leaves this game.... Due lack of crystals in their acc or they are jzt bored playing this game or maybe whatever reason... But when they decide to comeback on tanki after long span of time (1 year) when they open the account they expect something more from tanki..I mean they should be given crystals , premium and supplies and if you want you should give them atleast 5 goldboxes after all they are returning after 1 year to this game... they should be treated like you are necessary to this game and you guys are giving them just premium..thats not fair!

 

I want to hear your opinion on that so please reply!

We give premium because we want to make your return to the game easier, because obviously we want you to continue playing. Additionally, Premium gives you extra crystals and extra experience points, which is what you need as a player who has returned after a long time away.

 

Dear Cedric, 

 

Please can you look into this moderators actions last night on the EN2 server, The moderator let a player abuse and provoke continually other player who where on the server at the time inc me, I and others asked the moderator to take action many times but i believe as he was being very stubborn ignored all the requests. 

 

I dont believe the moderator should have let this provocation carry on for so long and should have taken swift action as other moderators do. 

 

 

Moderator in question @rommeltanki

 

Member who was provoking 

 

 

I look forward to your response

 

 

 

Will look into it.

 

Ok, I asked the question in the main topic but I haven't gotten an answer so I'll ask it here.

 

For the 30% PayPal promotion you released this special kit in the shop. (Under Spoiler)

 

 

 

 

 

 

The promotion only lasts for 14 days, will the kit also only stay for 14 days? Or will it stay in the shop till we buy it? I just want to know so I can get the most out of my Premium Account. Thanks in advance. :)

The special bundle will be in the shop for the duration of the promotion. After that it will disappear. Obviously, if you buy it, the contents will remain in your garage till you consume them all  :)

 

Cedric

 

So you are saying the points awarded only goes down if you shoot the same tank over and over? Not a different tank.

If a tank is killed too frequently, the points it awards to the tanks that kill it will be reduced with every kill.

 

^ even if yes.. then the problem is that others on the map shoot this specific tank over and over again.

DM is a constant killing. Considering a K/D rate of about 1 as average (some better, some worse) it simply means that a tank gets killed all 30sec or more, whereby this 30sec already include 12sec respawn time.

 

And of course the top players (K/D > 1) kill the weaker ones (K/D

Bear in mind that the mechanism is under close scrutiny right now. Devs are looking for possible loopholes as well as dysfunctions, and will act accordingly.

 

Will ever date me ?  :huh:

I'm pretty sure the answer is no.

 

ok i'm scratching my head on this one.. think about it your battling with a friend in a game 1x1 would this also continue to happen or is this only applied in regular battles ??

 

and for the 2 min timer i'm wondering do Russians take breaks or are they   glued to there seats , once they get on line they never leave until bed time and dear old mommy brings there food ??

See my reply to @BlackWasp777 in this same post.

[theFiringHand 21,351]

Now you see me

 

The answer is NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!

 

Ostrica's heart is made of the hardest blue ice from 10000 feet under the Antarctic.  The ice princess shows no emotion or mercy. Death to them all in a hell of banishment!

Actually if you took the time to get to know properly, you'd find a very caring and helpful person. The problem here is that the majority of people who speak about are those who have had a negative experience due to their breaking the rules.

 

so who is leaving

 

well well well... head line news anyone looking to get a job to work in tanki or tanki X .. check this web site out..

 

http://www.simplyhir...nativaplatform"

 

need to use translator for it

 

Директор по изданию AlternativaPlatform - Пермь

Обязанности: Разработка краткосрочных и долгосрочных планов в рамках следующих направлений: Маркетинг; Развитие бизнеса; Community management; SMM; PR;

23 дня назад

 

publishing director

AlternativaPlatform - Perm

 

Responsibilities: Development of short-term and long-term plans in the following areas: Marketing; Business development; Community management; SMM; PR;

23 days ago

Nobody is leaving. The company is opening a role within the upper management sphere to bring together community management, marketing, PR etc. If anything, this advert is a clear indicator of the company's growth.

 

https://www.glassdoor.co.uk/Reviews/Employee-Review-AlternativaPlatform-RVW9323418.htm

And it's posted by an anonymous employee, which means ANYONE could've posted this, including a player, or my grandmother from the grave (if she could use a computer in her current state). Please don't take this things seriously, and most of all, don't post them here, because it might make you look gullible, and I really don't want that to happen to you.

 

see things like this make players wonder, what is going with this company and with out getting proper info .. we start thinking about what is outside the box and for some , we have to thing do we want to infest into this company placing our money into it not knowing if the doors will be closing sooner then later .. so we ask and we have rights to ask before its too late...

Actually no, you don't have the right to ask about who's getting employed and why. Your rights are limited to the EULA, and that's that. Having said that, I still did you the courtesy of replying to your message, so let's leave it at that.

 

I'll take the liberty to answer.

 

The moderator took the right course of action - right away he politely asked player in question to stop provoking and also told you that you should put such players (who disturb you) on Ignore. You said to moderator that he NEEDS to do something and he should take action - well he did! He gave you an honest and really good advise! Now why didn't you listen to him but proceed to record the chat for the next 45 minutes trying to prove that he doesn't do his job properly, meanwhile flamming the chat and provoking yourself? 

 

He did a good job. Other moderators do too. And it's not their fault that you guys do not listen when they tell you over and over again "Please block players who disturb you by putting them on Ignore list and you won't see them again".  

Let me add something here. The EN community is known for its policy of openness and dialogue. In other communities, a good chunk of what has been posted by players in this and other threads —criticizing the game, the management, and even myself— would've been censored. But that's not how we do things in the English community. We let you speak, unless you're overly toxic. We only stop the worst type of abuse.

 

That said, some people will get offended. That's understandable. But when that happens, the "Block" option is the tool you need to use. If someone upsets you, block them for good and the problem goes away, while we retain the community's openness and dialogue.

 

Keep that in mind and you won't have any problems here.

 

And by the way, for the record, I get flak both on the forums and in private messages, and yet I've never blocked anyone. Sure, taking flak is part of my job, but I still have the option of blocking people, and yet I don't. So, I suggest you remember that sticks and stones may break your bones, but words will never touch you.

[theFiringHand 21,351]

About the issue of moderators doing jobs outside of their groups, that's definitely not gonna happen — I expressly forbid it from happening, so if you wanna blame someone, blame me.

 

If for example wiki mods started getting involved in chat modding (unless they're already part of the group) it would be a mess. Same with chat mods and forum mods. As has already been said, there are protocols and procedures, and a huge list of rules and regulations that cannot be taken lightly. Believe me, if that had to happen, YOU would be the first to start complaining about the unfairness.

 

So, things stay as they are.

[Viking4s 10,791]

Come on, all this hullabaloo because someone could not do a simple action as instructed : hit the ignore button.

If everybody do this they would be more time for Mods to actually do a meaningful job and the provocateur will end up anyway alone on the chat.

Simple as that. No need to review the whole system for one lazy boy.

Edited November 21, 2016 by Viking4s

[Viking4s 10,791]

^pointless ♺ , I'm not replying to this, I just pushed the [ignore] button.

(edit: sorry I forgot to capitalised the I (in memory of YR))

Edited November 21, 2016 by Viking4s

[Moraine 5,877]

Just in case you didn't get his point: @DejectedTomato wanted to prove that mods can let agitators provoking freely up to 45 min before they ban them :rolleyes:

I agree, moderator made a mistake, he should've ban @DejectedTomato for all the unnecessary provocation, obstruction of moderator's work and flamming he did for those 45 minutes.

[Anee 58]

I agree, moderator made a mistake, he should've ban @DejectedTomato for all the unnecessary provocation, obstruction of moderator's work and flamming he did for those 45 minutes.

This Work is for chat mod i mean You

[Bydo 20,121]

Cedric Debono

 

bydolord, on 20 Nov 2016 - 00:31, said:

see things like this make players wonder, what is going with this company and with out getting proper info .. we start thinking about what is outside the box and for some , we have to thing do we want to infest into this company placing our money into it not knowing if the doors will be closing sooner then later .. so we ask and we have rights to ask before its too late...

Actually no, you don't have the right to ask about who's getting employed and why. Your rights are limited to the EULA, and that's that. Having said that, I still did you the courtesy of replying to your message, so let's leave it at that.

 

 

look i fully understand that u can not give out info on who is hired or fired we get that... i was only questioning if the company was hiring for who's position and nothing more.. for one i do know back in a v-log that you were promoted up the ladder .. so i was only wondering if you were continuing to stay on in the English community or were we getting someone to take your place its nothing bad.. most of what i said was only a merely  chat with others ,.

Edited November 21, 2016 by frozen_heart

[I3.R.0 1,700]

It is their responsibility to do a lot of things that they don't do. Like why are their battle mods, chat mods, forum mods, wiki mods and all this. Mods should take action wherever they are. If a forum mod sees multing or cheating, kick them out. If a chat mod see violations in the forum kick them out. What is the deal with separate mods anyway and why can't they all have the same authority?

Excuse me. Before complaining, remember that when you are catching golds in a gold rain or you are in a RFG Event, the mods are working hard in the servers,trying to maintain peace in chat, or maybe forum or editing wiki. This is complete nonsense. You are not the boss. Street dogs are not selected for becoming moderator candidates. #Sorry for using those words, but I don't get any other words for that. If someone is a moderator, he's moderating the server with a guarantee, that he's aware of each and every rule of the game + he's gonna make sure that no violator is roaming here and there. You complain about battle mods that they don't come to your battle when you report someone using /vote command. Hello, there are not 5-10 battles or battles in 100's. They are counted in 1000's or even more I guess. It's not so easy to go to every battle for a single report. If it is a major issue, the player should be aware and all should report the violator. The problem is half of the people don't know to use the /vote command. Then you come here with a complaint that moderators don't do anything or they don't take actions. Come on, do your task first, before poking your nose into others's tasks. If 5 or 6 people report a single player in same battle, in a quicker span of time, a Battle Mod will surely come. I bet on myself, they WILL come. I trust them that they are loyal enough to their task. I'd love to become a moderator, but my age and my karma doesn't suit the task. But one day, when I'm fit enough for this task, I'll surely apply. 

Before complaining, make sure whom you are complaining about. Actually, who cares about hacked accounts? You are noobs to give your passwords to your friends, bros, sisters or what not. Why should the Tech Support help? Actually there was no need to create a Tech Support helpline for players like you. Those guys check "n" number of e-mails daily, though they don't need to. Your account is your responsibility. If you have a weak password, no link with a valid e-mail, then that's your fault. But Tanki took the initiative that, if you prove that the account is yours', you are sure to get it back. You are insulting these kinds of mods and admins? Seriously? Don't you feel shameful insulting the guys who regularly work just for players' convenience?

Look at Chat/Game Violator Section. Hardly someone reads the rules, just create a topic and title it:

 

RandomNUB123 - FLY HACKING

I saw that one guy was using fly hack. Tanki ban him. 

 

#Topic Ended.

 

Wow!! Such a detailed topic. Still the moderators/topic in charge consider the topic and give a reply that, 'Read the Rules of Writing a complaint, before you report someone. Give a screenshot as proof.' 

Some guys do this in their reports:

 

RandomNug123 - Insults

 

Mod, the guy RandomNug123 insulted me. See screenshot below.

 

[screenshot]

Randomnug123 : ......(Insulting Content)......

[screenshot ended]

[This was just a demonstration of some bad, invalid reports. There is no intention of use of any offensive content here]

 

As you saw, the screenshot only contained what the guy typed. Who knows, the screenshot is one year old? HOW CAN WE BAN THAT GUY? Even if you don't read rules, have some common sense. Moderators are not gods! 

 

I wonder they consider these things too. If I was in their side, I'd have never considered the report and just deleted it. -_-

 

 

Well, that's too much. If I keep on typing what nonsense few players do, I'd get old. Even my son and my grandson will be forced to write. Never mind, I stop here.

 

Thanks for reading. If you get bored, I'm sorry. This is what came in my mind, it's not a perfect or time managed speech...

 

As far as your doubt is concerned, you need to know that becoming a moderator, is not a cake eating task. You have to learn protocols, provisions and many other things discussed already. So, they are fully prepared when they get in a server to moderate. You don't need to tell them what they do. Learn from your mistakes, as I did and don't complain this way again.

 

Cheers!

 

~Sreeku

Edited November 21, 2016 by I3.R.0
Excessive formatting

[r_I_already_won0 2,339]

 

A bit harsh, outlines the need for more moderators.

[Ninox 356]

 

 

LINK :  http://en.tankiforum.com/index.php?showtopic=341702&page=14

Edited November 21, 2016 by Ninox

[beaku 2,656]

You remind me my primary teacher. This old bag used to punish everyone involved in an argument. She never cared to know who started to provoke/bully/insult first.

And that is the right way. Although the initiator does deserve more punishment, the ones who got involved and continued the fight aren't blameless.

[I3.R.0 1,700]

A bit harsh, outlines the need for more moderators.

Truth is always painful and bitter. The reason is simple. I want to demonstrate the quality of players playing in the game. Think n answer. Is the point I made, wrong? Though harsh, but isn't it true? I won't name anyone, but seriously, I really wonder why these guys complain about mods, when they don't know the reality. As far as moderators are concerned, they are enough to handle this. We need moderator Team. Not a Moderator Army

[Bydo 20,121]

And that is the right way. Although the initiator does deserve more punishment, the ones who got involved and continued the fight aren't blameless.

ok enough is enough ..please end this chat .. it is now being looked into and we should no longer chat about it

 

.. let sleeping dogs lie ....as ( old wise man said ) ..

Edited November 21, 2016 by frozen_heart

[I3.R.0 1,700]

ok enough is enough ..please end this chat .. it is now being looked into and we should no longer chat about it

 

.. let sleeping dogs lie as ( old wise man said ) ..

What do you mean by sleeping dogs?

[r_I_already_won0 2,339]

Truth is always painful and bitter. The reason is simple. I want to demonstrate the quality of players playing in the game. Think n answer. Is the point I made, wrong? Though harsh, but isn't it true? I won't name anyone, but seriously, I really wonder why these guys complain about mods, when they don't know the reality. As far as moderators are concerned, they are enough to handle this. We need moderator Team. Not a Moderator Army

To avoid complaining players putting more workload and complaints on all the hardworking mods, why can't they just hire more?  The mods work hard enough but clearly there isn't enough to catch everything that goes on around here.