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CLOSED — Cedric's "Virtual Office"


theFiringHand
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Spectators are also a part of EN Community. They also work hard like other Mods or Admins & put their Creativity into Videomaking.
A lot of hardwork is done to create a good videos for Tanki.
So is this possible to reward the Best Working Spectators for EN to get into the list of "Helpers of the Month"

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I applied an application to be a helper of the game a few days ago, However when i accidentally left the computer open my cousin made it horrible and sent it. Is there any way i can send in another application saying ignore the previous one or edit the current one? 

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MR CEDRIC DEBONO

 

huge issue needs to be looked into .. send Pm to you ..

 

I bought a premium pass on the march 27 and now its not on my account ..

 

now i have lost a day off my pass and it will end sooner .. please fix urgent I want it for this weekend...

so this is What I get from your customer service which I'm not too amused with NOW... And you wonder why players complain ....

 

 

my response to there message....

 

excuse me I bought it before the gold drop event check my papers when i send it to u . i lost out on one day when your system removed it then I got it back later when I reported it check out Fridays loss pass

 

there message to me ...

Hello.

As we can see, you were getting premium bonuses during all 7 days, when your premium account was valid.

Please explain in detail, what you mean by being unable to send messages to our e-mail address?

 

 

original message....

Player nickname: l3y1ord

Order date/time: 27 Mar, 2017, 16:11 (UTC+3)

Transaction number:

Payment system:

Payment method:

Total price (incl. taxes): 3.00 USD

Purchased

Premium Account (days): 7

 

 

trying to send back my response to there message ...

 

mail-nl.tankionline.com rejected your message to the following email addresses:

 

 

so this also on two accounts this one and Evil-Woman lost days on the passes due to the fact they both were cut off on Monday when server changed over Sunday night for me , also on one of these two accounts I also purchased the April Fools holiday paint which was to stay in my garage after the event was over , but it also got removed on Monday . would like to know why I know longer can contact tanki on line customer service when I have issues with my account seeing I'm now being blocked / rejected ( MSN return mail system calls it lol) .

 

tnCqkHL.png

Edited by Bydo

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Frequently Asked Questions (WIP)

 

About Myself

 

 

Q: I believe that you are living in Malta. Are you a native Maltese?

A: Yep, born and bred here  :) 

 


 

Q: How old are you?

A: I'll be 39 on September 18th.

 


 

Q: What is your favorite hair color?

A: Ehm... I don't think I've ever developed a preference for a particular hair color lol

 


 

Q: What is your skype name?

A: Sorry, that's strictly for close friends, relatives and business contacts.

 


 

Q: Do you have any hobbies or interests?

A: Food, music, magic (as in "tricks" though I don't practice much anymore) and writing. And probably a bunch of other stuff I can't remember right now lol.

 

UPDATE: My band has just released a new single called "The Quiet Place. If you wanna give it a listen it's in the spoiler below:

 

 

 

 

 

 


 

Q: Will we see you singing/playing the guitar again?

A: Maybe... dunno really. I've done it before when I croaked out "Happy birthday Tanki V-LOG" lol

UPDATE: My band has since uploaded a live performance we did in 2001 of our heavy metal version of Lady Gaga's "Bad Romance". If you'd like to check it out, you can watch it on my band's YouTube channel.

 


 

Q: What is your favorite food?

A: Hmm... hard to say. I'm a real foodie. I actually started out my writing career as a ghost writer for a chef.

 


 

Q: Which books do you read? Which is your favorite one?

A: I read quite a bit of nonfiction on personal development and psychology. I'm also reading a really cool series of horror books, but they contain mature themes of violence so I can't mention them here.

 


 

Q: When and How did you learn English?

A: I'm a native speaker. In Malta, we have 2 official languages — Maltese and English.

 


 

Q: Do you speak Russian / other languages?

A: Nope. Just a couple of words here and there. But I'd love to learn Russian. I also speak Maltese (my native language) and Italian very fluently. Oh, and I know a couple of German words too... SCHMETTERLING!!!!!

 


 

Q: What got you intrigued into working for a video game company?

A: I love video games  ;) 

 


 

Q: How did you end up working for Tanki Online?

A: I was originally approached through a recruitment agency.

 


 

Q: How long have you been working with Alternativa Platform?

A: I've been with AP for about 2 years, lurking in the shadows.

 


 

Q: Did you work for other games before joining Tanki?

A: Nope, this is the first game I ever worked in. But I was a games dealer in a casino for 4 years

 


 

Q: What other jobs did you have before working with Alternativa?

A: I've done many jobs. I was a games dealer in a casino for 4 years, and I also worked as a TV producer in Malta's biggest TV production house (see photos in spoiler below).

 

Photo: The TVHemm (pronounced "T V M") production team.

 

 

dKeR2cP.jpg

 

P.S. The bald guy in the middle holding the logo is called Norman. He was the presenter of the program, and also my boss. He was super demanding and I learned a ton from him. @Issho_Fujitora, now you know where my "bulldozer" way of doing things comes from lol.

 

 

 

Photo: My view in the studio during the program TVHemm, which I used to produce. I also used to coordinate the program in studio, as well as sometimes man the camera.

 

 

edUIAAf.jpg

 

 

 

Photo: Another, much older photo of when I was a cameraman.

 

 

 

id3UovZ.jpg

 

P.S. The bald guy behind me is called Paul. His nickname is "Bombi" (meaning "Bombs") due to his explosive temper. The guy's an absolute powerhouse, and he repeatedly showed us that whatever we did, he could do better, in less time, and with one arm tied behind his back. But for all his yelling, he always approached us at the end of the shift and said "Thank you". That's a lesson I've kept throughout the years.

 

 

 

I've also been a creative writer for many years, which is what I do professionally even outside of Tanki Online. I write sales pages for business (mostly internet marketing), a lot about food. One of the main projects I work on is editing the Definitive(ly) Good Guide to Restaurants.

 


 

Q: What is your favorite turret/hull combo?

A: I love Freeze/Wasp and spinning around my opponents.

 


 

Q: What is your favorite map?

A: I don't have a particular favorite map, but I really like Rio.

 


 

Q: How long you been playing Tanki?

A: Around 2 years, but I don't play very often as I don't have much time

 


 

Q: How often do you play Tanki?

A: Not very often. My work keeps me very busy. Just keeping up with this AMA thread is eating up a lot of my time  :) 

 


 

Q: Do you like [insert name of sport here]? If so what team do you like?

A: I'm totally clueless about football and sports in general. I do weight lifting though.

 


 

Q: Will you add me on Tanki? What is your in-game nickname?

A: It's easier if you add me. My public account is @theFiringHand

 


 

Q: What is  your Skype name? Can we talk?

A: Sorry, my skype is exclusively for family, relatives, close friends and business.

 


 

Q: How did you come across Semyon Kirov?

A: Through Tanki Online. We've been very good friends ever since.

 

 

 

 

About my Work

 

 

Q: Do you work at Tanki Online?

A: Yes, I'm employed with TO as the English Community Manager.

 


 

Q: How do you contact with the team in Russia? (I presume they're in Russia :P) Through Skype or frequent visits?

A: We communicate mostly via Skype, Slack and email.

 


 

Q: What does a day in the life of a Community Manager look like for you? What are a few of the duties that you see to during the day?

A: I usually start the day with forum and PMs (I get a ton). Rest depends on the day. I try to communicate regularly with my top people, get feedback from them, and see where they need help. On some days I'm writing reports, on others I'm working on the V-LOG script, and on others still, I work on strategy.

You see, being a CM is all about using your team properly. My team know a lot more about the game than I ever will. They're experts in their respective fields. My job is to figure out how to connect the dots between them to make them all awesome.


 

Q: When Tanki X is officially released, will you serve as the community manager of both TO and TX?

A: I seriously doubt it. When taken seriously, the job of CM is quite a handful. I barely manage with this community as it is.


 

Q: Will you be active as you are now? I mean is this just for now or..? Because we've had a lot of community-inactive people..

A: The plan is for me to stay active.  :) 


 

Q: What are your first thoughts of your new position?

A: Fun and challenging. Reminds me of when I was a TV producer, but not as demanding as that.


 

Q: What do you aim on improving in Tanki?

A: I want to get people even more enthusiastic about being a part of this community. That includes contests, events and esports.

 

 

 

 

About the Team

 

 

Q: Are you thinking about rotating/changing EN Admins and Mods.

A: Yes, there will be changes. I like to get to know people and their strengths and use those strengths to the absolute best of their potential.

 

Right now, I've got a good relationship with some key people who are doing a brilliant job. Once I see how I can best use everybody's potential, I'll decide whether anyone else needs to be appointed.

 

If you're asking me whether I'll be firing anyone, that depends. I might have said this in the past — I'm not afraid of making unpopular decisions as long as it's for the greater good. I love to give people all the rope they need — they'll either climb it and achieve something, or get tangled in it and get lost.

 


 

Q: Do you think that helper positions will be re-opened soon?

A: That's hard to say. I need to optimize my current team first. There's lots of potential that hasn't been properly used up until now, so I wanna start with that first.

 

 

 

 

About the Community

 

 

Q: What are your plans on development of EN community?

A: My priorities are (as far as "visible" changes go):

  • building a rock solid eSports and parkour events calendar
  • catering for sub-communities, starting with the Arab community who have since started getting V-LOG subtitles (credit: @Omar_Enze)
  • reviving events so you people have something to do even outside the game. UPDATE: "The Riddlers Team" have since started organizing a series of weekly puzzles. Credit: @Issho_Fujitora (fact checking and research), @lekso2001 (quiz & crossword creation), @Meliora (proofreading & editing) and @eragon33 (design of main banner & visual puzzles)


 

Q: What do you think of the current state of the forum?

A: Hard to tell. I need to test some things first. It seems to me that there's a lot of potential for great interaction, but there's a lot that needs to be done to get it going.


 

Q: We've been waiting long for a major tournament for EN community... Is there any chance this might happen soon, perhaps by this year?  What are your plans on the eSports of Tanki Online?

A: Yes, definitely happening soon. I've got working on a detailed plan for regular multi-level tournaments that we're thinking of having every few months, as well as smaller events held regularly. I feel your pain guys, seriously, and I'm gonna make it go away. I promise.


 

Q: Will SLTV return?

A: I doubt it will come back, but I intend to have quite a few events to keep you all entertained.

 


 

Q: Can you describe the EN community in one word?

A: Melting pot (yeah that's 2 words... so sue me lol)

 


 

Q: You said before that you will start with the Arabic community. How did you mean that exactly ?

Is it going to be a totally different community, like the DE, RU and PL communities ? if yes, how far are you with the process?

A: For now it won't be an independent community. But I do want to start catering more for that community with things such as V-LOG subtitles etc. As the community grows organically and becomes more engaged, we can see where that takes us.

 


 

 

 

 

About the Game

 

 

Q: When will you open the spectator application?

A: I intend to have a good look at all people with spectator mode. I want to make sure spectator mode is only in the hands of people who are actually doing something worthy with it, and that means entertaining the community with high-quality videos. Spectator mode was never intended to be a toy, but I suspect quite a few people think it is. That has to end. But, to answer your question, I'm not opening spectator mode anytime soon. First I revise, then we'll see.


 

Q: When will we have new turrets and hulls?

A: There are no turrets and hulls planned for the immediate future. Of course, anything can happen down the line.


 

Q: When will there be the next [insert equipment name here] sale?

A: I can't give any details. You'll just have to watch the news  ;) 

 


 

Q: Any EN clan tournaments coming soon?

A: Yep. Keep your eyes on the news.

 


 

Q: Are there any kits coming with [insert equipment name here]?

A: Sorry, no idea.

 


 

Q: Is Tanki working on a new XT tank?

A: Sorry, no idea.

 


 

Q: Is Tanki also considering XT paints and XT kits?

A: Sorry, no idea.

 


 

Q: Is there any chance of Tanki increasing the gold box drop rate?

A: Sorry, no idea.

 


 

Q: Ages ago, Tanki said they were considering a new supply, and that one they were considering had appeared at the end of the V-log. What was this supply, and will it ever be added?

A: It's hard to say. Adding a new element to the game is always a very complicated endeavor, because it affects literally everything else in so many unexpected ways.

 


 

Q: What work is being done to address the the multing & sabotage problem?

A: Programmers are working on an improved anti-cheat system. I can't really give any details right now, but it's pretty high on their to-do list.

 


 

Q: Will there be a new voting system anytime soon?

A: Programmers are planning on re-introducing team kick for PRO battles this fall

 

 

 

 

About Tanki X / Other

 

 

 

 

Q: What is Semyon doing now?

A: He's working in another company. Haven't spoken with him in a while, but last time I did he told me to say hi  :)


 

Q: What is the best thing you think Semyon achieved as CM?

A: I think Semyon brought a certain warmth to the community with his presence in the V-LOG.

 


 

Q: What do you think of Tanki X and do you think it should replace the old Tanki online?

A: Tanki X looks cool. However, I don't think it will replace TO. People love this game. There will be fans and players for both games as long as we keep them entertained. After all, there are still people playing and raving about games that are 25 years old.


 

Q: When will Tanki X be available for the open testing?

Q: Will we see a new game mode for Tanki X, other than the current ones?

Q: Will we have a choice to transfer our accounts to the new tanki ?

Q: Will [insert map name here] be added into Tanki X?

Q: Will [insert feature name here] be available in Tanki X?

A: I really have no idea. For news on Tanki X, your best bet is to follow the Tanki X Developer’s Diary video series. They release a new episode every two weeks and you can find them all right here.

 

 

 

hey will you again dropping the 10 boxes to 100 boxesof crystal please tanki cedric

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Then you must suck as an assassin.

I'm shocked you're still alive, unless you haven't even attempted your first mission yet. :P

I'm a part time assassin, ok? :/

 

 

And also, I don't even try to do my missions, I just do them nowadays, now that I have m2 twins with stable plasma alteration :P

 

 

So much for being stealthy, lol

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Why don't you tell us why please ?

 

acdc844669a2466cbe0b5a7619399700.png

Hey, I liked that post <3

Cedric Debono, when are you our community manager for exactly one year - your "birthday" ? :p

It was around April 1st, I believe...

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How many developers are working on XT's turning into skins? If any.

I know im nothing in this company but wouldnt it be better if developers are split to groups?

1 group works on bugs and another group adds bugs (By adding new content) and another group on clan system/machmaking and another group on patches and maybe 1 group on balance.

Ofc all stuff regrding game should be discussed between all developers but i think this would work much better if groups of people work on different parts of the game not everyone on 1 part of it making development slow and hard (Becuse there is a lot of ways on how to add something into game. Each developer might use hes own way making it slower and if another developer finds bug in it, it my be hard to fix it because he dont understand the way on how it was added but if there is small group of people who add the content then it may be easier for bug hunters to learn how each guy codes.)

This would allow developers to just work on 1 thing which would make it easier.

Right now it looks like developers are jumping from that to that.

Try typing 2-3 articles at once. Type some words in 1 article, jump to another one, type some words there, then jump agin and type some other words and just type them like that. After you do it, type 2-3 articles one after another. Start typing one, finish it, then work on second article and then on third. Which were better way of writing those articles? Where you had to jump between those 3 articles or focus on 1 article? Probably the one where you had to write 1 at the time. The same happens with coding.

 

Please pass my idea to developers that they should split in groups and each group should work on 1 thing.

Edited by andrisrv

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Cedric Why You Not Answering ME!!!

Posting my question 4th time   :angry:   :angry:   :angry: 

 

Why you didn't give them spectator mode, who want to broadcast live stream of tournaments and entertain tankers in free time i.e when there is no official tournaments then they organized un-official tournaments to give them another platform to prove their clan activities.

I contact many times to @Cedric Debono but he didn't respond my message, send many feedback to help@tankionline.com but still they didn't respond.

My request is that many of the spectator are not responding! They are inactive of their task then why they are spectator?
I fill Hire a Spectator Form many times in one month no one respond!

So my request is that please provide SPECTATOR MODE to projects holder like TOSL and TOC 

"I shall be very thankful to you if you will respond my query or question that I arise!"


Regards:   1455567160skype.png  [TOC] Admin   (cute.qureshi1)

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Hey

 

When You gonna introduce Clan currency  . It been a while when u realeased clan system . How will it work Explain us in upcomming . When expect it to come 2 months or 3 months ??

Won't happen anytime soon. Right now, our top priority is the HTML5 version

 

Also. How am i damaging your company if i change my smoky to look different?

You are manipulating game files, which is in breach of the contract. Technically we can even sue you, but we choose not to. For now.

 

Cedric resents that :P

Actually, I really don't let that worry me lol

 

When devs will remove mission update?

For now, there are no plans to remove it

 

Thank You For Being With Us Cedric For 1 Year Now! :)

 

If you haven't known, It's been 1 Year that Cedric has been with the EN Community! :)

 

Let's give him a Big Thanks for his Support :)

 

You have been a Star Cedric! Enjoy Your Day! :)

Thanks  :)

 

all was fixed but now I'm short a day that I paid for .. please Fix

Will see what I can do

 

hey will you again dropping the 10 boxes to 100 boxesof crystal please tanki cedric

I doubt it

 

Cedric Debono, when are you our community manager for exactly one year - your "birthday" ? :P

April 1st

 

As mentioned in the Live Stream that Moon Silence will be back for a short time. Is there any possibility of it staying permanently?

I really don't know.

 

How many developers are working on XT's turning into skins? If any.

I know im nothing in this company but wouldnt it be better if developers are split to groups?

1 group works on bugs and another group adds bugs (By adding new content) and another group on clan system/machmaking and another group on patches and maybe 1 group on balance.

Ofc all stuff regrding game should be discussed between all developers but i think this would work much better if groups of people work on different parts of the game not everyone on 1 part of it making development slow and hard (Becuse there is a lot of ways on how to add something into game. Each developer might use hes own way making it slower and if another developer finds bug in it, it my be hard to fix it because he dont understand the way on how it was added but if there is small group of people who add the content then it may be easier for bug hunters to learn how each guy codes.)

This would allow developers to just work on 1 thing which would make it easier.

Right now it looks like developers are jumping from that to that.

Try typing 2-3 articles at once. Type some words in 1 article, jump to another one, type some words there, then jump agin and type some other words and just type them like that. After you do it, type 2-3 articles one after another. Start typing one, finish it, then work on second article and then on third. Which were better way of writing those articles? Where you had to jump between those 3 articles or focus on 1 article? Probably the one where you had to write 1 at the time. The same happens with coding.

 

Please pass my idea to developers that they should split in groups and each group should work on 1 thing.

Our team is indeed split into separate duties. But you can't spread a team too thin.

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Cedric Why You Not Answering ME!!!

Posting my question 4th time   :angry:   :angry:   :angry: 

 

Why you didn't give them spectator mode, who want to broadcast live stream of tournaments and entertain tankers in free time i.e when there is no official tournaments then they organized un-official tournaments to give them another platform to prove their clan activities.

I contact many times to @Cedric Debono but he didn't respond my message, send many feedback to help@tankionline.com but still they didn't respond.

 

My request is that many of the spectator are not responding! They are inactive of their task then why they are spectator?

I fill Hire a Spectator Form many times in one month no one respond!

 

So my request is that please provide SPECTATOR MODE to projects holder like TOSL and TOC 

 

"I shall be very thankful to you if you will respond my query or question that I arise!"

 

Regards:   1455567160skype.png  [TOC] Admin   (cute.qureshi1)

Send me a PM please.

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Cedric I'm quite disappointed in your answer regarding the mission update.

 

You realized the system still can be abused. I'm happy for that.

 

"Not an excessive way as before"

What is the meaning of this? You can't do Finish 1st in 1 min, only in 2 mins? How is that an improvement if you really care about stopping cheaters?

 

Why don't you allow finishing missions in Pro battles with special limits? My idea was this:

Minimum number of allowed players at least 8 (to prevent easy 1v1/2v2/3v3 battles on small maps like Island)

Minimum number of flags (10), points (100), TDM kills (100), DM kills (25) if there is a limit.

Minimum time: 15 minutes (if there is a limit)

Optionally: No auto-finish

 

This would satisfy the Pro battle players, and wouldn't be easier to cheat than regular battle cheat.

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Orginal moon silence or current silence with low gravity will be add3d?

 

Also if we cant change textures and we get blocked because of it then why players under 13 havent been blocked? Or underaged buyers dont get blocked? Its against eula.

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Also if we cant change textures and we get blocked because of it then why players under 13 havent been blocked? Or underaged buyers dont get blocked? Its against eula.

It is subject to ban yes, just don't advertise it and/or don't get caught (posting a video of it in the forum is the least good idea you could think of). People have already been banned for this and you expect that it won't happen to you?

Do you really want to get blocked?

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Orginal moon silence or current silence with low gravity will be add3d?

 

Also if we cant change textures and we get blocked because of it then why players under 13 havent been blocked? Or underaged buyers dont get blocked? Its against eula.

Why do you want to change textures?

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I already Did many Times check plz !!!

I'm still going through my PM's. I've got a ton to go through. Please be patient. Surely you realize that you're the only person who has sent me a PM in the past few days.

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I'm still going through my PM's. I've got a ton to go through. Please be patient. Surely you realize that you're the only person who has sent me a PM in the past few days.

But i'm trying to contact u from 1st of feb

How much more wait?

 

And if u read my comment then still wait whats that mean? :D

Edited by TO_ProLeague

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Cedric I'm quite disappointed in your answer regarding the mission update.

 

You realized the system still can be abused. I'm happy for that.

 

"Not an excessive way as before"

What is the meaning of this? You can't do Finish 1st in 1 min, only in 2 mins? How is that an improvement if you really care about stopping cheaters?

 

Why don't you allow finishing missions in Pro battles with special limits? My idea was this:

Minimum number of allowed players at least 8 (to prevent easy 1v1/2v2/3v3 battles on small maps like Island)

Minimum number of flags (10), points (100), TDM kills (100), DM kills (25) if there is a limit.

Minimum time: 15 minutes (if there is a limit)

Optionally: No auto-finish

 

This would satisfy the Pro battle players, and wouldn't be easier to cheat than regular battle cheat.

I'm sorry but this is the way devs feel is best. We'll see how it goes.

 

  1. Orginal moon silence or current silence with low gravity will be add3d?
  2. Also if we cant change textures and we get blocked because of it then why players under 13 havent been blocked? Or underaged buyers dont get blocked? Its against eula.
  1. You'll see when it comes to the game.
  2. Players who play this game are asserting that they are 13 years and older, and if they are under the age of 18, they are playing with the consent of a legal guardian.

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