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Let your friend send an email to Tech Support - help@tankionline.com and they will surely help him / her getting his / her account back.

 

Let him / her answer read the following article:

 

 What to do if my account has been stolen?

 

If your friend is missing emails from Tech Support, let your friend check his / her email account's Spam or Junk folder to ensure the message was not filtered. If the message was filtered, your friend may find an option to 'Mark as good' or 'Add sender to white-list.' This will aid in receiving future emails from Support.

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Let your friend send an email to Tech Support - help@tankionline.com and they will surely help him / her getting his / her account back.

 

Let him / her answer read the following article:

 

 What to do if my account has been stolen?

 

If your friend is missing emails from Tech Support, let your friend check his / her email account's Spam or Junk folder to ensure the message was not filtered. If the message was filtered, your friend may find an option to 'Mark as good' or 'Add sender to white-list.' This will aid in receiving future emails from Support.

 

Answered, thank you!

 

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