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Football Frenzy — EURO 2016


theFiringHand
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15,000 crystals if the team you've chosen reaches the "Semi-Finals"

...

Germany

...

First place gets 20k crystals + 3 days of premium + 25 of each supply

​...

​Portugal.

Tanki you owe me

​35k + 25 of each supply..

​Got my prem..

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Hey all,

 

Sorry, the mix-up with the paints contest was my fault. I wasn't handling the payments and I was under the impression that they had been made. And frankly, with so many things to juggle these two days, I got kinda confused about the whole thing for a moment.

 

Anyway, the latest news I got is that all prizes should now have been paid. Sorry again for the miscommunication. Totally my fault. Hope you forgive me  :)

 

 

15,000 crystals if the team you've chosen reaches the "Semi-Finals"

...

Germany

...

First place gets 20k crystals + 3 days of premium + 25 of each supply

​...

​Portugal.

Tanki you owe me

​35k + 25 of each supply..

​Got my prem..

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Hey all,

 

Sorry, the mix-up with the paints contest was my fault. I wasn't handling the payments and I was under the impression that they had been made. And frankly, with so many things to juggle these two days, I got kinda confused about the whole thing for a moment.

 

Anyway, the latest news I got is that all prizes should now have been paid. Sorry again for the miscommunication. Totally my fault. Hope you forgive me  :)

Initially the prize sequence was 10k, 20k, 30k, 40k and 50k. When was it changed?

 

Am I right or not?

Edited by Indra_TheChosenOne

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Hello!

Thanks to everyone for participating in this amazing contest / event :)

 

I saw that a couple of you claim that they did not get their "paints related" prizes or their "form related" prizes — please wait some hours and refresh, if nothing comes up still, please contact our Tech Support!

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Hello!

Thanks to everyone for participating in this amazing contest / event :)

 

I saw that a couple of you claim that they did not get their "paints related" prizes or their "form related" prizes — please wait some hours and refresh, if nothing comes up still, please contact our Tech Support!

I wait like 8 hours,and still i dont even get supplies

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I wait like 8 hours,and still i dont even get supplies

Again, not our fault — if you followed yesterday's issues, you'd know that some things went missing and some others were delayed :)

Please follow the advice posted above.

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They are ignoring us so why i would even try

They are not ignoring anyone, either they are receiving high number of email this week, therefore they need to finish one by one. Please be patient,and do not send them email more then once or it will slow down the process. You need to wait few days, the tech support will surely reply back to you. :)

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I have got my Premium, but still have not received my crystals. Odd.

 

 

If I get up in the morning and they still have not appeared, I guess I'll have to contact tech support.

Edited by NewbieCake

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I have got my Premium, but still have not received my crystals. Odd.

 

 

If I get up in the morning and they still have not appeared, I guess I'll have to contact tech support.

how to contact tech support!

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i Am waiting like from 3 days and when they say we have handed out the rewards i dont get them . I want rewards i supported Potugal i swear and i didnt get rewards why tanki online , Cedric do something iam really angryyyy i want my 50kkkk

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They are not ignoring anyone, either they are receiving high number of email this week, therefore they need to finish one by one. Please be patient,and do not send them email more then once or it will slow down the process. You need to wait few days, the tech support will surely reply back to you. :)

few days? i am waiting 3 weeks!!!

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Again, not our fault — if you followed yesterday's issues, you'd know that some things went missing and some others were delayed :)

Please follow the advice posted above.

Look i got everything on other accounts where i voted for france and portugal but on like 4 accounts where i voted for germany i got nothing. I think they sent prizes to some other country lel

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They are ignoring us so why i would even try

Cedric did mention they are being inundated with emails ATM so expect a reply in a few days, it took Cedric 5 days to reply to one of my PM's and I'm sure support have far more emails than him.

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============ IMPORTANT ANNOUNCEMENT ============

 

 

We've noticed that a handful of nicknames accidentally got left out of the final payout spreadsheet for the "Google Form" part of this contest.

If you should've won, but haven't received your reward, please PM @Issho_Fujitora. He'll be able to check your entry, confirm whether you've actually been paid out or not, and sort it all out accordingly.

 

I'm closing this thread so that this post doesn't get buried.

 

Hope you had a great time with these contests, and sorry about the little hiccups  :)

 

 

P.S. If you're having issues with the EURO2016 Paints Contest, then you still need to contact Customer Support!

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