how i write complaint for tech support ?

[r_Mult0 53]

hello .

this noob support piss me  ,

 

they never read what i write , just copy-paste , i take half hour to explain something for them , and they only give me the same answer !! 

 

i send to them change my nickname to: %$#@ they said already in the game , i checked all the servers it's not ! 

 

i wanna write complaint , but is there another email for them ? 

like manager@tankionline.com ?? 

 

and i am ready to give you tickets number to see this stupidity .

Edited June 17, 2016 by DonCarnage
Please avoid using profane abbreviations and/or inappropriate language in your topics and posts.

[s8ha 108]

i Agree with this topic 100%

 

 

the support don't help us , they copy paste ,

 

please make new system to help us !!

 

 

we need 1000 hour to explain my problem

[BuriedSky 1,319]

 

 

hello.

this noob support piss me,

they never read what i write , just copy-paste , i take half hour to explain something for them , and they only give me the same answer !! 

i send to them change my nickname to: %$#@ they said already in the game , i checked all the servers it's not ! 

i wanna write complaint , but is there another email for them ? 

like manager@tankionline.com ?? 

and i am ready to give you tickets number to see this stupidity .

i Agree with this topic 100%

the support don't help us , they copy paste ,

please make new system to help us !!

we need 1000 hour to explain my problem

 

 

The helpdesk guys are more overloaded with work than any anyone else on this forum. They are so much loaded with the same type of questions over and again. So in the rush of quickly answering everyone, they are bound to make mistakes, rather even more than us.

Did you again ask them about the nickname not been taken yet? (Or maybe did you tried to apply for a nickname that's against the Game Rules? (Not sure if you've yourself written "%$#@" there or did it got changed automatically cos it was a faulty word..)

[s8ha 108]

 

 

 

 

The helpdesk guys are more overloaded with work than any anyone else on this forum. They are so much loaded with the same type of questions over and again. So in the rush of quickly answering everyone, they are bound to make mistakes, rather even more than us.

Did you again ask them about the nickname not been taken yet? (Or maybe did you tried to apply for a nickname that's against the Game Rules? (Not sure if you've yourself written "%$#@" there or did it got changed automatically cos it was a faulty word..)

stop please!!!

he mean %$#@ like ...... < name

 

like i want to change ,.... to .....

but he dont want to give the nickname , if he maybe someone will get the name

[BuriedSky 1,319]

stop please!!!

he mean %$#@ like ...... < name

 

like i want to change ,.... to .....

but he dont want to give the nickname , if he maybe someone will get the name

1) I was just asking...its no crime to ask -_-

2) Do you mean that you change your nick from ,.... to ..... and don't want to give away your nick ,.... in a fear that someone else may use it? Please man! That wouldn't just be feasible...

3) And BTW, did you notice, he has got his nickname successfully changed to 'Mult' from 'o6'...I told you, replying to the help desk always helps...;)

[CooperO 7,956]

3) And BTW, did you notice, he has got his nickname successfully changed to 'Mult' from 'o6'...I told you, replying to the help desk always helps... ;)

Solved.

 

Closed.